Can't speak to anyone on phone had no idea wat was happening with my car won't be using again

Chris was the salesman absolutely brilliant I had a new Renault scenic e tech electric paperwork was done quickly and answered all questions I had. On handover showed me how it all worked and phoned 2 day after to make sure everything was ok with car who’d recommend Chris and Renault Swansea thanks. From Paul Williams.

We purchased a second-hand car from these people at a very high price as it seemed at the time to be a good deal as the vehicle had supposedly been owned by the family of a staff member and had been meticulously looked after. The new brakes had to be replaced after 2,000 miles a year later, the aircon is faulty, there was a petrol leak, the paintwork was very poor with the lacquer flaking off in large chunks. The tyres were of very low quality and not matched, there was an engine sensor fault that had been reset and came on again when we got home, the front and rear windows were heavily scratched. We later found out it hadn’t had full services each year as we’d been led to believe, only essential items occasionally appeared to have been accomplished, we still don’t know if the oil was changed regularly. We were given a warranty, which really wasn’t worth the paper it was written on, the brakes weren’t covered, neither the petrol pipe and much more. We have dealt with Renault Retail for years, but never again.

Traded my old car with Ben great experience made everything super simple

From my initial conversation with Chris he was very professional courteous and made the process so easy he kept me informed all the way through the process! he made me feel at ease ..listened to what I wanted..he has most definitely earned myself as a returning customer! Hannah made the handover perfect everything explained from start to finish! Its been a pleasure dealing with you both! I would highly recommend !

Picked up car today from Clive today..Thank you.Great service throughout. Dave Spinner

Had my first service recently, Rachel Griffiths and her service team was excellent. Had a health check video and car cleaned inside and out on return. Thank you Paul Hopkins

Bought a Dacia Duster from Renault Swansea, Great service from Chris and the rest of the staff.

We had Leigh who initially provided a good introduction to the car that we were interested in and then he passed it over to Ben Radcliffe who I have to say was an absolute star. Very knowledgeable and informative and great personality to go with it. Thanks Ben, your were a star. John