I was able to look at a couple of cars, completely left alone to have a detailed look at the cars. Found one I liked, was able to test drive it. I went along and purchased it, Leanne helped us with everything. Really helpful From start to finish qnd really friendly. She explained a couple of things I didn't understand. Fully satisfied with the service and happy with the car I chose. Would definitely shop there again
Reviewer has confirmed their email address
On arrival at Winsford site Caitlin and Carlos greeted us warmly and, after a wander around, we borrowed keys to view a little car. As someone who genuinely hates visiting big name dealerships where every salesman tracks your every move at the first whiff of commission and endlessly calls you ‘guys’ - I loved it here! No pressure, no pestering, no one ready to leap on you; just look in your own time and any questions pop to reception. Fabulous! Cars are not polished to high heaven to disguise their blemishes. Far from it. They are what they are. It’s up to customer to view, check, read, research, test drive and ask. Why wouldn’t you do all that when spending thousands? These aren’t new and are clearly priced lower than the norm but Our experience was of helpful and busy, but very patient staff. A simple purchasing process with no airs and graces and we would certainly visit and buy again.
Reviewer has confirmed their email address
I’ve purposely delayed leaving a review as I didn’t want to write it angrily… but months down the line my objective opinion doesn’t change… Repossession UK is an unlawful cowboy outfit… Look past the cheap car prices and keep moving, it’s not worth the risk! This dealer presents themselves in a very professional manner, but it couldn’t be further from the truth. Cowboys is the best way to describe them. I purchased a car last year that was advertised as having one previous owner, 2 keys, and a new 12-month MOT arranged by Repossessions UK… all three were false. I viewed and test drove the car, and everything seemed fine. Fool me, but I didn’t check it had two keys and was disappointed to find when collecting it only had one. Disappointing but not the end of the world. When driving the car home at motorway speed I noticed an issue with the brakes, they were making a noise and vibrating the steering. I took it to a local garage as I live quite far from the dealer… we were shocked to find out the front brakes were completely worn. They were easily a MOT failure and unsafe. The MOT arranged and facilitated by Repossessions UK was false and illegal. I reported this to Repossessions UK, and provided evidence of the worn brakes… they essentially stated its ‘not their responsibility’ and that they use ‘a third party MOT centre’ and didn’t seem the slightest concerned that the fresh MOT’s they’re selling on vehicles are completely illegal, false, and unsafe. They were very unhelpful; wanting to pass the blame and not take responsibility despite the consumer law they were wilfully breaching. Living a considerable distance away I didn’t fight it and just got the car repaired at my own cost. I’d hoped that was the end of my dealings with Repossessions UK… but no, unfortunately not. I believe due to the pandemic DVLA were experiencing lengthy delays issuing new V5’s, and as a result mine didn’t arrive for 3 or 4 months. Remembering the car was advertised as having one previous owner, I was absolutely outraged to see that the V5 listed the vehicle as having SEVEN previous owners. Massively devaluing the car and showing Repossessions UK for the cowboy conmen they are! I again raised this with Repossessions UK who completely denied knowledge, and that they don’t advertise the previous owners. However, it clearly stated on Auto Trader (their primary location for advertising vehicles) that it had one owner. I then asked while viewing the vehicle ‘so it’s just got the one previous owner’ to which they responded ‘yes that’s correct’… a complete lie! At this point I’m completely lost with this dealer! Despite the above, I intend on keeping the vehicle, but I urge you, and plead with you to avoid this dealer. They can’t be trusted and have complete disregard for the consumer law act, and the safety of their customers or other road users. I believe they have the option to respond to this review, so I’ll be interested to hear what fresh lies they spin next. Their integrity and honesty are non-existent, so for those reading this, be mindful of that fact when reading their response. Stay safe – and stay away from Repossessions UK!
Huge Thanks to Mat & Team; Yet Again Had a seriously bad year with sudden & serious health Issues & desperately wanted a last 'Huzzah'. Mat kindly sources a 350 SL for me & OM Goodness did it put a Much Needed smile on my face. Dealt with the Company for just about 20-Years. Purchased many, cars for myself, my wife & Family & NEVER had a bad one. Superb Customer Care during each transaction & after. & No I'm not related - Just a long-standing & happy customer Thanks again Mat MDM
My experience from start to finish was excellent. First time customer. Bought one car ended up buying 2. Mat went that extra mile to accommodate my request. The company made the transactions easy and delivered the vehicles in a timely manner A great first time buying experience for a classic car GP Holmfirth
Reviewer has confirmed their email address
Martin Del-Manso in response to Excellent customer service
100% Agree Having dealt with Repossessions UK for, circa, 20 years & having purchased multiple vehicles for myself, my wife & 2 children {boy & girl now both married adults} I can genuinely confirm that I have NEVER had a 'poor' vehicle let alone a bad one. All good & at affordable prices Mat & the team have always gone above & beyond to accommodate our needs. Our experience has been excellent Customer 'Care' not just service. No I am Not Related to anyone at the Company, however am a, now retired, Compliance Director who appreciates dealing with Decent, Helpful, Reliable & Honest folk. Thank You Mat & Co for years of happy motoring Kindest Regards MDM
Very good service, staff helpfull especially Nadine I would definitely recommend
My experience was quick and easy, but that's what I was looking for. There's no sales pitch, no hard sell, you are allowed to look at the vehicle in your own time with no one looking over your shoulder. I dealt with a South African sounding guy (I'm sorry I forgot his name) who was helpful and great to deal with, and did what he said he was going to do, on time and efficiently.
Purchased an Audio A4 fantastic price. Customer service was second too none. Extremely helpful thank you Carlos and the team.
Reviewer has confirmed their email address
From the first phone call to driving away in my car Matt & Nadine were, fantastic. Nothing was too much trouble. Highly recommend!
I have purchased many cars with RepossessionsUK and I have to say the service professionalism that I have received has been 1st Class. I will have further requests coming up in the near future and RespossessionsUK will be 1st on my list. Highly recommended from my point of view and I will always go back to them pandemic or no pandemic protocols in place. Thank you Repossession UK especially to yourself Mat for looking after my car needs. (I am sure there will many more in the future). Pleasure doing business with you and your team.
Mat Dolan in response to Great Service highly recommended!!!
Many Thanks for the kind review Sally, fantastic that you rated us a 5 Stars!! Much appreciated!
Repossessions UK is an Independent dealership that is based in Winsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Repossessions UK
Road One
Winsford Industrial Estate
Winsford
Cheshire West and Chester
CW7 3RG
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