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24 reviews from our car dealer reviews community
Leave a review for Research Garage Fiat
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24 reviews from our car dealer reviews community

Leave a review for Research Garage Fiat
Leave a review
"Abarth 124 Spider first service."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This car was purchased new from the Research Garage Abarth dealership, Nuneaton. Salesman Matthew was excellent and very patient over the considerable period it took (months) before I made up my mind. The first service recall was handled efficiently with very good customer interaction. The car was returned in first class condition and thoroughly cleaned inside and out. I hope this is to be a start to being a ongoing Abarth customer relationship.

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"Sukuinder panesar"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Rubbish service please don't buy car from Research Garage Fiat dealer.

"Awful company"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car off Research Garage Nuneaton, it had several issues including dents caused by them before I collected the car and reliability issues. After complaining several times I got to the M.D who threatened me. I was a regular customer here but it just shows when I had an issue they refused to sort it and they threatened me. AVOID AT ALL COSTS.

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"Good customer service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Part exchanged my car with research garage in Nuneaton as I needed something smaller and more economic after changing jobs. Peter who I dealt with was very open and friendly and gave me great customer service. Very happy with my car, thanks!

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"Easy and friendly "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from friendly staff. They weren’t too ‘pushy’ and gave me a bit of space to work out what I was looking for. Smooth, pleasant experience. Will almost certainly go back next time around.

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"Second Hand Buyers please read "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Mitsubishi Outlander Jan/2018. Part of the deal include a Peugeot Warranty for six months. Vehicle developed an issue with the gear box. Contacted my local Peugeot Dealer. Explained vehicle came with a Peugeot Warranty. They declined to examine the vehicle. As it wasn’t a Peugeot. Independent garage also declined. Third garage, Mitsubishi. Car booked in, showed dealer warranty and again they declined. Warranty isn’t worth the paper it’s written. Raised issue with dealer numerous times! They have responded by saying “you can take the car to any garage which is VAT registered” yeah right!! They have also FAILED to amend the start date of the warranty. Even though this issue has been addressed by Managing Director Ian Rawson-Mackenzie and Mark Lines - Manager. Overall not impressed...

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"Recommend! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

A good overall experience at Research Garage Group, The Renault I bought was clean and in good shape. Dealer was also helpful throughout! I recommend!

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"Pretty good "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No major issues with my Citroen from DS3, A couple of things but the dealers at Research Garage group have been very responsive and helpful. The car was in great condition when I received it and it was a fantastic price. I would recommend to anyone.

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"Poor customer service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Research Garage Nuneaton sold me a botched up car, I urge you not to buy from research you will regret it. Awful after sales service, the guy I dealt with was so rude.

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+3 Found this review helpful
"Do not buy from them"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We'll after looking for an Alfa Romeo Giulietta for some time I decided on buying from a main agent what a joke. Please avoid this garage day 1 delivery of my alfa romeo small dent to rear of car got told I should have noticed it when I inspected the car road noise due to incorrect tyres new battery needed due to not being checked and I noticed the stop start system not working on the very next day clutch failure car not returning good fuel consumption but I have now corrected it after being back 5 times and when the clutch was done I had to get the tracking corrected myself they will sell you a car but after sales is terrible also check you get a copy of the warranty please please please avoid this garage at all costs.

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Dealership Information

Research Garage Fiat is an Franchise dealership that is based in Nuneaton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
24 reviews3.1 out of 5 stars — Rated Average
Excellent
12
Very Good
1
Average
0
Poor
6
Terrible
5

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  • Contact Information

    Address

    Research Garage Fiat
    Eliot Way
    Nuneaton
    Warwickshire
    CV10 7RF

    Get in touch

    024 7638 2807
    http://www.researchgarage.co.uk

    Opening times
    Mon 09:00 - 18:30
    Tue 09:00 - 18:30
    Wed 09:00 - 18:30
    Thu 09:00 - 18:30
    Fri 09:00 - 18:30
    Sat 09:00 - 17:30
    Sun 10:00 - 16:00

    Dealership Statistics

    54%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Research Garage Fiat

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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