D W, February 2017
"Stay away"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a vehicle from these characters that lock themselves in their building. Car needed a few jobs doing before pick up which they agreed to do. On collection all looked ok till I got home and realised they'd botched and covered up some areas. Cost me over £250 to make right which they agreed to reimburse. After many phone calls and a load of lies from Revit up they still haven't paid up. Dont buy from this dodgy outfit they're only concerned about selling second hand cars that have been polished to shine under their lights .in reality the customer service is non existent. Stay away.
+53 Found this review helpful
Staff from Revitup UK Ltd in response to Stay away
Im sorry you feel that you have had a bad experience with us here at revitupuk, we pride ourselves on providing our customers with excellent service as well as supplying quality sports & performance cars. We feel that all of our cars are prepped and cleaned to a very high standard and that regardless of lighting are supplied in a very good and professional condition.
Staff from Revitup UK Ltd in response to Stay away
Im sorry you feel that you have had a bad experience with us here at revitupuk, we pride ourselves on providing our customers with excellent service as well as supplying quality sports & performance cars. We feel that all of our cars are prepped and cleaned to a very high standard and that regardless of lighting are supplied in a very good and professional condition.
D P, January 2017
"Stay away from Revitup"
0 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a white Freelander , looked great and Mark said they'd fix the damaged parking sensor on the front before we pick it up. On getting the car home noticed the parking sensor wasn't working,they'd fixed it with PUTTY !!! because they didnt want the expense of taking the front bumper off and buying a new sensor. We took it to our local garage and they said it needed a new sensor as it broke the circuit for all the sensors. Gave us an estimate of £320 to fix, contacted Mark and he said fine go ahead and he'd reimburse the cost to the garage....what a joke ,did he heck . garage called us to say they'd sent 3 invoices to him. Called him up just before Christmas and he lied about check being in post . This company is run by a load of thieving untrustworthy cowboys who like to buy show off cars for themselves but sod the customers. They shouldnt be allowed to trade like this , how they've got away with it is beyond believing. STAY AWAY FROM THIS COMPANY. Your better off buying elsewhere.
.
+58 Found this review helpful
Jay B, January 2017
"Rubbish"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Engine light constantly coming on so after several 3 hr round trips was finally sorted. Car falsely advertised, didnt have fsh, alloys started peeling few days after purchase. Mark is real friendly and helpful before purchase but aftersales is shocking, its a shame he used to put customers first but hes made his money so now he couldn't care less. I will never use Revitup UK again.
+54 Found this review helpful
Dan H, January 2017
"Dan Hicks"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Well I bought my first RS from here some time ago now. It was £22.5k and describes as immaculate, which for the most part it was. Speaking to Mark he seemed like a genuine honest bloke, so I decided to take the car and I loved it.
However approx. 1 week late I noticed all the gloss black alloys were peeling. Disappointed I contacted Mark about the problem and he told me to get a quote and he "will cover what he can depending on business but at least £250." - The quote was for £350.
Anyway, I had the alloys done and sent Mark the invoice.... No reply after around 7 emails. Eventually his wife replied saying he was away in Scotland due to legal issues with his Ex and wouldn't be back for a while ---- very odd as my friend spoke to mark and arranged to meet him to look at a Subaru.....
After much hassle I eventually got £150, not the £250 I was promised.
Also a month after I bought the car I took it for a service and the radiator was leaking. I contacted mark and was told he would get me a second hand one from ebay for £90.... I politely refused as its a £22.5k RS, I didn't want rubbish going onto it. The warranty company would only pay for a cheap £120 pattern part so both options were totally pointless. In the end he gave me £90 and I bought a new rad for £450 (upgraded).
Seems a nice guy when talking to him, obviously made his money but Mark your after sales really is not the best mate. If you would of sorted my alloys out like promised, I would of been buying every car from you.
+49 Found this review helpful
Andrew R, December 2016
"really happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service from start to finish, The car was really nice and clean and in excellent condition and I have had no issues with it at all. The salesmen were a big help and the transaction was smooth and easy. I would recommend this dealership to anyone.
+0 Found this review helpful
Steven H, November 2016
"Steven"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Revitupuk contacted me when I advertised my car for sale. They gave me a great offer for my car which I didn't hesitate in accepting. A breath of fresh after after all the poor offers I'd had from prospective private buyers.
As the distance between myself and the trader was over 400 miles, I was asked to meet him halfway. The deal all went to plan and there was no backtracking on the agreed price. The funds were in my account instantly.
As I was in the process of removing my personal plate, the dealer withheld £250 until the updated V5 was back in his possession. True to his word, the remaining £250 was transferred later.
Wouldn't hesitate to deal with again.
+0 Found this review helpful
Darren, September 2016
"Smith"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
What can I say ive been a member of the RS Owners club for many years and owned many cars and travelled over 4 hours to see a car at revitup as got offered a great P/X price on my Focus ST so went and looked at the Focus RS and a deal was done had a few issues with the car and rang them and mark and mike were very helpful and went all out to help me and done a lot more than I asked for so great service and will 100% be using them again many thanks Mark and Mike.
+0 Found this review helpful
Mark, August 2016
"Cheggers"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Do your research on the car you are trying to purchase or better still don't go near the place , told lies about the cars history and fobbed me off saying there was nothing to worry about despite the car costing 22k with a reconditioned gearbox after I specifically asked them several times about it .Wouldnt take the car to an independent garage for MOT only his garage ..I wonder why ? They only admitted it when I'd done the research and caught mark Longstaff out .Ive bought a lot of cars in my lifetime but this place is up there with the worst . Still fighting to get my deposit back .Ripitoffuk more like !
+38 Found this review helpful
Mark Longstaff from Revitup UK Ltd in response to Cheggers
This Review is totally incorrect, car was taken by us at additional cost to audi to help the customer out, gearbox change was being done, and bent over backwards to help the customer nothing was good enough, we even refunded his 250 deposit after he messed us around and backed out for no reason, not a good person to deal with feel sorry for any other dealers who have him as a customer, he chased and chased for his 250 threatning us with action, it had been refunded 4 days before hand he didnt even think to check
Cheggers in response to Cheggers
Liar liar liar , all these bad reviews but it's never your fault mark is it ? You haven't refunded me , just fobbed me off with a screenshot of a bank transaction with no date and incorrect number . Don't worry MasterCard are on to you , all my friends and family know about you now and guess what ? A few have said they will never deal with you anyway after what they've heard before I told them . Compulsive liar and dishonest
BlueThor, July 2016
"BlueBullet"
3.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Only a few points, which on face of it seem to echo most sentiment - however given a few factors my overall impression is that they try to keep promises made as long as you keep jolting memories with calls or txts.
Faults
Dented Rear Alloy - still trying to replace -
Car could have done with valet
Most worrying Engine Management light after 2 days, Now I was told get it done and whatever it costs they would reimburse me and get me a wheel.
Ok still no wheel so I gave up and Lambda Sensor required replacing as it had a cheater device "welded" to it to trick" OBC for emissions ** Did not work.
Long and short that bill was £300.00 + Vat - I had to call multiple times and txt all 3 of the mobiles that are used before I got back £200.00. So not all money but better than kick in teeth.
I have since spent a further £500 with light oil / fair filter change + re-map to 350 bhp as they REVO Map was not doing the business.
Other than that car has been bullet proof, and after all this I would but a car from them again. As I know what to look for and think the guys tried thier best and have too much going on to meet all expectations
+1 Found this review helpful
T J, February 2016
"T jones"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Terrible place to buy a car,waited for months to get private plate back,sold a car with loads of defects including welded ally's and bent wheels, full of lies and excuses,nothing but hassle, never again will I buy from him.
+28 Found this review helpful