Jordan, May 2017
"Terrible stay away !"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
These guys are a bunch of liers! I drove over 4 hours to pic up a Honda Civic ep3 type r which I was told was mint & clean ! Won't be dissaonted. When I arrived the car looked great from a distance but then to find it had dents , paint issues & central locking not working . I stupidly swapped my car for it plus £500 & then to find more issues when I got home with the idle control valve & throttle posistion sensor . The ' boy ' Ashley who dealt with me was the biggest lire I've ever met . I phoned them up about fixing the car & got no where. Lesson learned don't rush into buying a car & do not buy one from Revitupuk !!!
+47 Found this review helpful
Jay Dee in response to Terrible stay away !
Was that the supercharged one pal?
Ashley from Revitup UK Ltd in response to Terrible stay away !
Hi there jordan
Its Ashley the business manager at Revitupuk.
First of all the car you bought was in fact a Previous car i owned.
It was a 2001/51 EP3 Type r in white which was imported.
Before you arrived i had explained in detail everything i knew about the car, a few months before you bought it the car had over 3k spent on it by myself at a reputable garage in preston called grinspeed to which you have the paper work for.
This work included, brand new Dc5 brembos, brand new meister r coilover etc etc.
I described the car to you and i quote " for its age this car is in very good condition " and if anyone who knows the car i owned would of totally agreed. No money is spared on the vehicles i have owned.
Unfortunatley after you bought it you called me with some issues with the ICV and the TPS which we then had a conversation on which was the best way to fix it.
We looked at tegiwa however the waiting times were over 10 weeks to supply.
We then looked at other options to which you said i would have a look myself and get back to you.
Ive had no other contact from you and i just have not got the time to try chase people, by all means we are totally happy sorting issues and being in contact with customers to ensure that and issues are resolved in a timely manner however i do need the customer to at least be in contact with me.
By no means did i or any of REVITUPUK's staff say im sorry but we cant help.
Please do appreciate we are very busy, sometimes calls may be missed but by no means whatsoever are we a crook company, we work damn hard to ensure that all.our customers are looked after, that we supply genuine and honest vehicles all across the uk.
As for the ' Boy ' comment i find that very immature, im 27 years old and ive worked very hard for the position i hold within this company so please dont belittle me nor insinuate that im a lier as i damn sure arnt.
If you still have the car as i know you was trying to sell it after a few weeks due to it not being a suitable car to drive to and from work as you came from a seat leon diesel.
If you still have the car please feel free to contact us and ill resolve the situation.
Kind regards
Ashley
JRD, April 2017
"Avoid like the plague!!!!"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Firstly I have to mention that Mike Price is possibly the worst car salesman I have ever had the displeasure of meeting. He was rude, obnoxious and aggressive when he was informed I was not happy with the car. I had asked the condition of the car over the telephone (specifically the underside) which I was told was mint no rust at all so I put my deposit down and drove up a few days later in the hope I was going to drive away in my new evo. When we arrived the underside had rust only surface but not as described also the antiroll bar was in dire need of replacing due to the rust. When we took the car for a test drive it slipped up that the car hadn't really been used for the past year which had not been mentioned and in my eyes is quite an important bit of information. I may well have ended up buying the car as I really did want It but as soon as Mike Price opened that mouth of his that was it, my mind had been made up by that one individual due to his aggressive approach to selling the car.
Word of advice people, read the comments below, this is not a one off - they clearly don't have a very good track record. I just feel sorry for the people who have ended up buying the car and are chasing them for that premium warranty they offer which is clearly f***ing worthless.
Don't waste you're time, money or breath with Revitup UK.
+54 Found this review helpful
Mark J, March 2017
"Focus RS"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a focus rs from revitup was told car was mint and standard. Got to Revitup UK and the car was not standard it had been lowered which i didnt like. So i got the springs changed only to be told that front shocker was knackered. I rang Revitup they said not covered by warranty. Id had the car 2 days. Eventually after a few weeks they sent me 200 pounds after i would not have a second hand unit fit. The car could have been valeted before i collected it. Found sweet wrappers and old pen and leaflets under front seats once home. Customer service at Revtup is shocking. Just interested in how many nice cars he owns and how much money hes made. Wont buy again.
+54 Found this review helpful
Dan, March 2017
"Stay Away from this garage"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Me and my wife bought a car from Revitup UK. Took it straight to the garage for inspection (it had just had a 12 month MOT put on the vehicle) the faults found by our garage where: - a non working re wiper washer, n/s and o/s cv boots, top mount bearings, no brake fluid, rear bump stops and rear wishbone bushes. There's a lot more to list like the heater matrix which packed up within a month, the saw toothed tyres( which we was told was the road surface) I have all receipts for work and copies of all conversations with Mark they are not interested. PLEASE AVOID THIS GARAGE!
+51 Found this review helpful
D W, February 2017
"Stay away"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a vehicle from these characters that lock themselves in their building. Car needed a few jobs doing before pick up which they agreed to do. On collection all looked ok till I got home and realised they'd botched and covered up some areas. Cost me over £250 to make right which they agreed to reimburse. After many phone calls and a load of lies from Revit up they still haven't paid up. Dont buy from this dodgy outfit they're only concerned about selling second hand cars that have been polished to shine under their lights .in reality the customer service is non existent. Stay away.
+53 Found this review helpful
Staff from Revitup UK Ltd in response to Stay away
Im sorry you feel that you have had a bad experience with us here at revitupuk, we pride ourselves on providing our customers with excellent service as well as supplying quality sports & performance cars. We feel that all of our cars are prepped and cleaned to a very high standard and that regardless of lighting are supplied in a very good and professional condition.
Staff from Revitup UK Ltd in response to Stay away
Im sorry you feel that you have had a bad experience with us here at revitupuk, we pride ourselves on providing our customers with excellent service as well as supplying quality sports & performance cars. We feel that all of our cars are prepped and cleaned to a very high standard and that regardless of lighting are supplied in a very good and professional condition.
D P, January 2017
"Stay away from Revitup"
0 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a white Freelander , looked great and Mark said they'd fix the damaged parking sensor on the front before we pick it up. On getting the car home noticed the parking sensor wasn't working,they'd fixed it with PUTTY !!! because they didnt want the expense of taking the front bumper off and buying a new sensor. We took it to our local garage and they said it needed a new sensor as it broke the circuit for all the sensors. Gave us an estimate of £320 to fix, contacted Mark and he said fine go ahead and he'd reimburse the cost to the garage....what a joke ,did he heck . garage called us to say they'd sent 3 invoices to him. Called him up just before Christmas and he lied about check being in post . This company is run by a load of thieving untrustworthy cowboys who like to buy show off cars for themselves but sod the customers. They shouldnt be allowed to trade like this , how they've got away with it is beyond believing. STAY AWAY FROM THIS COMPANY. Your better off buying elsewhere.
.
+58 Found this review helpful
Jay B, January 2017
"Rubbish"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Engine light constantly coming on so after several 3 hr round trips was finally sorted. Car falsely advertised, didnt have fsh, alloys started peeling few days after purchase. Mark is real friendly and helpful before purchase but aftersales is shocking, its a shame he used to put customers first but hes made his money so now he couldn't care less. I will never use Revitup UK again.
+54 Found this review helpful
Dan H, January 2017
"Dan Hicks"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Well I bought my first RS from here some time ago now. It was £22.5k and describes as immaculate, which for the most part it was. Speaking to Mark he seemed like a genuine honest bloke, so I decided to take the car and I loved it.
However approx. 1 week late I noticed all the gloss black alloys were peeling. Disappointed I contacted Mark about the problem and he told me to get a quote and he "will cover what he can depending on business but at least £250." - The quote was for £350.
Anyway, I had the alloys done and sent Mark the invoice.... No reply after around 7 emails. Eventually his wife replied saying he was away in Scotland due to legal issues with his Ex and wouldn't be back for a while ---- very odd as my friend spoke to mark and arranged to meet him to look at a Subaru.....
After much hassle I eventually got £150, not the £250 I was promised.
Also a month after I bought the car I took it for a service and the radiator was leaking. I contacted mark and was told he would get me a second hand one from ebay for £90.... I politely refused as its a £22.5k RS, I didn't want rubbish going onto it. The warranty company would only pay for a cheap £120 pattern part so both options were totally pointless. In the end he gave me £90 and I bought a new rad for £450 (upgraded).
Seems a nice guy when talking to him, obviously made his money but Mark your after sales really is not the best mate. If you would of sorted my alloys out like promised, I would of been buying every car from you.
+49 Found this review helpful
Andrew R, December 2016
"really happy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Excellent service from start to finish, The car was really nice and clean and in excellent condition and I have had no issues with it at all. The salesmen were a big help and the transaction was smooth and easy. I would recommend this dealership to anyone.
+0 Found this review helpful
Steven H, November 2016
"Steven"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Revitupuk contacted me when I advertised my car for sale. They gave me a great offer for my car which I didn't hesitate in accepting. A breath of fresh after after all the poor offers I'd had from prospective private buyers.
As the distance between myself and the trader was over 400 miles, I was asked to meet him halfway. The deal all went to plan and there was no backtracking on the agreed price. The funds were in my account instantly.
As I was in the process of removing my personal plate, the dealer withheld £250 until the updated V5 was back in his possession. True to his word, the remaining £250 was transferred later.
Wouldn't hesitate to deal with again.
+0 Found this review helpful