I bought a great looking van from here . And the staff was friendly and helpfull I took the van home . Realised there was a parking sensor fault butt the issue was resolved straight away withing 3 days of asking then a week later the van had a slight connection problem with battrey terminal and I was broken down at the road side for a hour and as soon as I phoned they was straight out to help me and resolved the issue strait away I'd just like to thank the guys here for there efforts and time after sales and everything just great thanks guys awesome 👌

Rhondda Motor Company LTD (owner) 7 months ago Thanks Andrew. You're welcome Charlotte Mcnaught 4 reviews I bought a car from here last September, after one week if driving it I broke down twice in one day and the breaks started makeing a load squealing sound, one of the back doors wouldn't open, the cd player didn't work and the speakers are temperamental, I spoke to rmc after I had taken it to my local garage where they told me there's a air leak, Rmc said they will have a look at the car when they had it for a week I got told there's nothing wrong with the car but they did fix the door problem. I didnt want the car back I asked for a refund which they refused When I had it back it had lacquer peeling on the front bumper which it didnt have when i dropped it off to rmc. It went to my local garage again after it broke down 4 times on they way there i had to pay my local garage £120 for find the problem which was a blocked throttle body rmc garage couldn't seem to find that problem even though the car stinks of petrol and the black smoke coming from that back didnt give them any hint definitely wouldnt advice going to the garage at the back on rmc clueless !!! , At that point I though my problem was solved it was worth just fixing than dealing with the lovely dan who when i bought the car was lovely but he's just a con man, Since September 2023 it has had new breaks which I can expect that's a normal maintenance thing for a car Two weeks ago I had to pay £660 for a new timing chain on the car I didn't know what the noise was when i bought the car but it was like it when i bought it I don't know much about car so it was easy for them at rmc to trick people like me to buying cars that are money pits I have since noticed the petrol tank leaks when it is full the start stop system on the car has always been unavailable so god knows how much that is going to cost me next I did see the bad reviews but I like to make my own mind up about thing shame I didn't listen it has cost me alot of money

I recently had an experience with Rhondda Motor Company LTD that left me very disappointed. The customer service was far below the standard I expected from a so cold reputable company. Sales Process: The sales process was disorganized and confusing. It seemed like the left hand didn’t know what the right hand was doing. Response Time: The response time was another major issue. I had to wait for days to get a reply to my initial inquiry, and when I finally did, it was a generic response that didn’t address my specific questions. Follow-up emails were met with similar delays, making it impossible to get timely assistance. Customer Service: When I did manage to get through it was passed to a legal firm, the lack of empathy and unwillingness to help was startling. There was no attempt to understand my situation or to provide a solution. Instead, I was met with scripted responses that felt cold and impersonal. In conclusion, the poor customer service and inefficient sales process at Rhondda Motor Company LTD have made me realise that not all companies are customer friendly. A company that does not value its customers’ time or business is not one that I can recommend. I would urge anyone who purchases a vehicle has a thorough check by an external company like RAC or AA. So they can't hide behind legal people for their poor actions.

staff was super friendly and helpful when i was looking for my first car. very approachable and wasn’t pushy when it came to buying a car. i wasn’t made to feel pressured to buying a car from them, would 100% recommend to everyone.

Fuel Gauge faulty - ran out of fuel Brake warning light on - back brakes worn to excess Dashboard display cuts out Horrific water ingress - inside the car is soaked Oil light coming on Driving home from the garage the brake warning light came on. After owning this car for 48 hours it ran out of fuel leaving me stranded but showing over half a tank on the gauge. I called the garage. They told me they were aware of the brake warning light fault, it's just a faulty connection, they had checked the actual brakes which were fine and I have to expect things like this with an older car. Being a mechanic of 40 years and knowing the trade, this gave me alarm bells and the impression I was dealing with someone who would make excuses and get aggressive if necessary rather than repair the car to a decent selling condition. Of course the brake warning system should be functioning correctly but this guy is arguing it. Regarding the fuel gauge I would have to return the car and leave it while they fixed it. As a mechanic, I decided to fix it myself. Here is what I found. The rear brakes did not have a connection fault they were in fact worn out. The inner brake pad will always wear out faster than the outer pad but the outer pad is easier to check. The wheels show no signs of being removed recently to allow for a full brake inspection. The fuel gauge - I guess they didn't know about it, neither did I. But buying a car with a 3/4 tank of fuel and then running out is unexpected expense. The car needed new senders which was quite expensive.. Water Ingress - this is the bit that annoyed me most as I believe it was known about and masked over. What I mean by that is there was a huge puddle under the passenger floor mat that MUST have been known about when vacuuming and prepping the car. The water stank of staleness and this was masked over with what appeared to be a full bottle of aftershave. Once that had evaporated the car is left with a strong stagnant odor that can not possible be overlooked. Fixing the fault is a major operation involving stripping out the interior, seats and carpets to dry them out. Finding and fixing the ingress is not always so easy either... So far I have sealed the sunroofs and no better. Tomorrow I am having the windscreen removed and resealed. I hope this fixes it. If it does not I will need to strip out the dashboard to see where it is coming in. Dashboard display works fine when the car is cold but fades and disappears as the car warms up. This is possibly due to the car being left sodden inside affecting the electrics. Either way, again, they used the car when it was hot so should have picked that up. The car had an oil change before I collected it but the oil light soon stated coming on when I was going around corners. I had to top the oil up by 3.5 litres to get it to the right level. Overall I appreciate it was a cheap car, but from a dealer forecourt it should not have had these faults it was palmed off on me with. I am just glad I can repair it myself rather than having to deal with them again.