Back in 2018 I bought a brand new Dacia Duster. They were quick to turn the vehicle around with pickup being less than a week which was great. Unfortunately since buying it, I have had no end of visits to their service department who are absolutely useless and have no fault finding abilities to be able to fix the vehicle. My duster has been in so many times I've lost count. And it took several visits to fix the engine failure errors, as everytime I took it in they said nothing was wrong. Again today I have been in because of a new problem with the stop start errors and engine cooling fan going into emergency due to faults. Apparently again no fault with the car. I seriously regret both buying this vehicle and from rightcar themselves, as the after sales care and warranty is pointless. Even though it is in warranty, I'm going to have to take it to my local mechanic to get it fixed. So word of caution, I would avoid buying Renault/Dacia/Nissan as all use the same parts and from my experience hasn't been great as the manufacturer mechanics can't even fix the vehicles.

Great Customer Experience and Value For Money , Highly Recomended

Thanks to everyone at Right Car Renault for the great experience in buying our new car!

Great Place to buy a new Car , Andy was very helpful from start to finish

Amazing service from Andy at right car hull, got me my car that I wanted would highly recommend

Paid £17000 for a car on Friday. Had to return it within an hour as it had a fault. Supposed to have been checked and serviced - obviously not! Told to leave it and mechanics would look at it Saturday am. Couldn’t repair as needed parts so loaned a crappy Dacia Duster. They phoned today and wanted that car back. No offer to collect it. We have to take it in. No idea when we will get the car we paid for. No idea if it will be in a fit state to drive. Buyers beware. Look elsewhere!

Absolutely terrible service from start to finish with Right Car Renault. 1) Booked a service and MOT online, despite confirmation email; Right car stated this was never booked. 2) After organising a courtesy car, the service desk stated this also was not done, and failed to provide one leaving me stuck with two children. 3) The service department lost a rubber protective seal from the charging port (electric car) and when I complained, they stated it was never there to begin with. 4) Right car sent a text at 4pm stating the car was ready to collect, but when I got there at 5pm it still was not ready. There has been a complete lack of professionalism at each contact I've had with Right Car, and would absolutely recommend going farther afield to a more reputable garage if you need to use a Renault main dealer. York and Lincoln are both good options if you specifically need electric car servicing.

We were overcharged by £500 by THIS company we paid £9000 cash and was charged £9.500 with all their extras! DONT GO THERE

Well where do I start with Right Car Renault? I purchased the car on the 9th March and selected the 1st of April as my delivery date due to my old car’s insurance not running out until then. What a mistake that was, I was told it would be ready first thing, to then arrive and it not be done and to come back at 12 roughly. I phoned up at roughly about 12 to ensure it was ready and once again, wasn’t ready and was just getting told excuse after excuse and that it now wouldn’t be ready until later on in the afternoon. Baring in mind I had plans due to it being my birthday and they showed no remorse whatsoever and acted asif they didn’t care, didn’t even get an apology. when it was finally ready to pick up at half 5 I got there and realised that the wax wasn’t cleaned off properly and the valet was average. And after getting messed about that much to then realise that they didn’t even put any petrol in it whatsoever and the light was on when I bought it clearly proved my suspicions. Unprofessional, lazy and incompetent from a few staff in my opinion. Glad I finally have the car after all that messing about.

My first purchase from Right Car Renault was through a salesman who pocketed my car tax money & was subsequently sacked. I am now considering taking the financial agreement to the Fraud Squad as l believe there are irregularities. On purchase of my second car from them l believe they have lied over replacing a part that was subject to a recall by Ford last year & seriously question the integrity of its staff. I believe that l have been treated to utter contempt by its staff at the Beverley branch & l intend taking legal action against the company for failure of service, lying to me, possible fraudulent acticivity & breach of DPA that l will be reporting to the ICO. I summary, stay clear as this is a disguting unethical company & l will never buy another car from them.