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Sold me a car in a part exchange. Engine block gone, guys a piece of shit and will get his. I believe he has set up a new buissness.. The guy needs shutting down
Jamie and Jay sold me a car in March this year with 6months warranty. I contacted him regarding the warranty as was having issues with my car. I finally got hold of him after many attempts off calling and texting! His reply was he's gone bankcrupt. So I drove up to rivelin motor company to find he had packed up and gone. I then contacted him again and he was just ignoring my calls. I finally got £350 off him which didn't even cover anywhere near the cost of the repair. The garage then told me this car should have never been sold with the issues it had.. The car needed a full engine rebuild and more, I contacted Jamie again to tell him what the garage had told me and I requested a full refund. Which he denied to do.. I now found out he owns focus vehicle solutions And just to add I never received the logbook in the 4months I owned the car Don't buy from these people... Read all the reviews from rivelin motor company, I'm not the first and won't be the last they'll sell a dodgy car too
Reviewer has confirmed their email address
This is the worst aftersale experiance that I have had from a car company. If I could leave 0 stars I would
Jeanette in response to Terrible aftersales
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
I urge anyone thinking of buying from Rivelin Motor Company not to as it took me a month to get a refund for a broken down van to the loss off £300 at my expense, they didn’t even bother sending the v5 off even month after the sale , so now I’ve got to mess about with the dvla to get my road tax back, total nightmare all round , the only easy part was them taking my money !!!!
Jeanette in response to Terrible customer service
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
I bought a Rav4 in December 2018, Rivelin Motor Company told me I had a 3 month warrenty and went to paind to write '3 months' on the invoice also. Just over 3 months later I start getting warning messages that 'issues with ABS and VSC systems'. took it to my garage who said there were issues with te wiring. Move on a couple of weeks and te altinator burns out completely on me. those 2 things cost me over £500. Barely 2 weeks later while on the motorway the engine completely seized on me. On having it towed to garage, the mechanic told me that under Consumer Rights Act 2015, the dealer is liable for 1st 6 months for any issues. Phoned the dealer and got 1 of the staff who straight away said 'how long a warrenty did we give you' When i said regardless of the 3 months, they were liable for 6 he said the boss wasn't in and would call me back. 2 follow up emails were sent and over 11 weeks later, still no response. The garage told me there were so many problems with the engine that the cheapest way to deal with it woudl be a complete new engine. so basically the car is a write-off! went through AAcars, as thats where i found this place, if you want to talk about more front than Blackpool, he then tried to assert his rights under the 2015 Act, after having gone out of his way to deny me mine. Then offered less than half what i paid for the car on the proviso i got it back to Sheffield and it 'passed a suitable inspection'! SERIOUSLY! NEVER EVER USE THESE PEOPLE!
Reviewer has confirmed their email address
Jeanette in response to Worst dealer i have ever encountered
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
My 18 year old son has just passed his test and was treated like dirt by the rude and unprofessional people who work at Rivelin Motor Company. Dont go there if you want to be treated with respect. Would have given no stars if I could.
Jeanette in response to Rude and unprofessional
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
Looked at loads of Fiat 500 on line for my daughter. The car was exactly as described and the staff were helpful and polite and not pushy sale at all. Really pleased with car and honesty if dealer. Will use Rivelin Motor Company again in future. My daughter loves her car and overall really pleased with the whole experience.
Made a 5 hour round trip to buy a car from Rivelin Motor Company that I specifically wanted after checking a couple of times the day/evening before that it was still available. Knowing how far I was travelling, the "gentleman" told me in the telephone conversation "Don't worry, it's going nowhere until you've seen it. It'll be ready for you between 11 and half past." - I arrived at 10.25 to find they had sold it minutes before. You might think that was bad enough but the attitude of the sales person was disgusting. The shrugging of his shoulders and the smirk on his arrogant face when he simply said "Sold it" - I literally had to walk away. I left a bad experience review elsewhere on the internet and they used it to tell everyone how brilliant they were in their reply! Honestly, I don't know how they sleep at night.
Jeanette in response to Worst experience
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
Jeanette in response to Worst experience
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
Rivelin Motor Company were really helpful with eveything especially fetching the car to our house for me. Did not have any problems again really nice and helpful thank you.
the Toyota I purchased from rivelin moror company , march this year the catalick converter is now broken , rang the dealer he said it's not covered with the warranty . Wouldnt recommend.
Reviewer has confirmed their email address
Jeanette in response to Terrible
He now owns focus vehicle solutions Unit 4 peacock industrial estate, Sheffield S6 2BL
Rivelin Motor Company is an Independent dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Rivelin Motor Company
22 Stannington Road
Sheffield
South Yorkshire
S6 5FL
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