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67 reviews from our car dealer reviews community
Leave a review for Riverview Cars Ltd
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67 reviews from our car dealer reviews community

Leave a review for Riverview Cars Ltd
Leave a review
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"Don't trust them, don't even buy a pen"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I live 350 miles away from Riverview Cars. Before i purchase train ticket £350 for two, i have ask lot of question and request confirmation for the car condition and terms. Dealer confirm, NO scratch, excellent condition, 12 month platinum warranty with no limit on any claim, all parts present, 12 month MOT and ask for deposit. Before deposit i have ask again ready to drive off if im happy with it and she say you will never disappoint. After ticket confirmation she still say nothing missing. We start our journey at 4am and reaching there at 1130pm. After test drive we agree to purchase and we realize V5 and ONLY we ask she inform us not ready till friday in same week. We both are very cross and very expensive if we turn back for another £350. So we agree without V5 at this moment. Before we bank-in we realize Key and again ONLY we ask she say only ONE..... Honestly we are not interesting to come here if she told us all this missing item... since we already spend £350 and finger X for no more problem and she confirm everything work fine. After bank-in time is 415pm and she SMS me the garage will be closing on 5pm and we have to run from the bank to metro station. When we reaching there on time off closing she handle the document to us and we ask question she seen not interesting to talk. Once we have another specialist inspection he did discover lot more problem, more faults and not even as describe. Engine cover missing MOT result fitter, service history missing, key missing, front sensor not working properly, heavy smoke when speedtest, platinum warranty with no limit become gold warranty with only £500 claim, driver seat belt not working properly, key ignition not working properly, rear number plate falling apart, whole car have scratch and was cover up by nail varnish(very bad for original paint). We did send to volvo specialist and they did inform us the repair cost will be £500 or higher. The car is not worth to see or test drive and dealer lie to us to spend £350 on train ticket. Now the dealer not even interesting to reply and instructed solicitor to reply. After following consumer step-by-step the mail stop even from the solicitor. Just another con to take your hard saving money away. Waiting trading standard to step in. Don't risk your money to them take somewhere else. Good luck guy.

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+6 Found this review helpful
"EXCELLENT"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

HELPFUL AND FRIENDLY IN EVERY WAY, WOULD RECOMMEND RIVERVIEW CARS.

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"Everything was bang on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Ford I bought from Riverview Cars has been bang on, hasn't missed a beat. I would definitely recommend them for their great service, and for selling me a car that has had no issues.

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+4 Found this review helpful
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"Brilliant! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would definitely recommend Riverview Cars Limited. Kirsty the manager is very good and really helpful. The Ford I bought was very clean and in good condition. It was brilliant!

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+3 Found this review helpful
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"Spot on! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a Ford Fiesta from Riverview Cars LTD and its been spot on! Everything both with the car and at the dealership has been brilliant, not a single issue to complain about. I would recommend!

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+3 Found this review helpful
"Amazing people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

5 star cars from 5 star people, these guys literally go the extra mile, amazing people, will be back when it's ready to trade in again .

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"Great! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had no issues with my Insignia from Riverview Cars. I have had no issues with it at all and It was a very good price. The dealers were helpful and friendly and I would happily recommend Riverview Cars time and time again.

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+4 Found this review helpful
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"Happy customer "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my car from Riverview Cars for a while now and I am still very pleased with it. I had a few issues with it to start with but the dealers were happy to help and got it sorted. The car was in really good shape when I received it and it's very good value for money. I would recommend this dealership

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+2 Found this review helpful
"Excellent friendly garage"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Having owned my car now for 6 months I am completely satisfied with this garage. Initially left to view in my own time but available when I wanted help. The car has been problem free. I will but my next car from here and recommend anyone as they are first class.

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"Megane Buyer "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased my Renault Megane from Riverview Cars in September. The only issue I have had is that it didn't come with a spare tyre but they sorted that out for me fairly quickly. the car was nice and clean and in really good condition I would recommend this dealership for sure.

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+2 Found this review helpful
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Dealership Information

Riverview Cars Ltd is an Independent dealership that is based in South Shields. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
67 reviews4.3 out of 5 stars — Rated Very Good
Excellent
52
Very Good
3
Average
2
Poor
5
Terrible
5

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  • Contact Information

    Address

    Riverview Cars Ltd
    Commercial Road
    South Shields
    Tyne and Wear
    NE33 5TE

    Get in touch

    07932 023956
    http://www.riverviewcarsltd.co.uk

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    80%
    Would recommend this dealer to family and friends
    8%
    Percent of reviews responded to by this dealer

    Additional Information About Riverview Cars Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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