Went to view a White Audi RS3 Saloon (YB19 FPH) that was in terrible condition! All scratched inside, seats looked stabbed, passenger door painted a different colour (obviously had an accident) they didn't do a very good job of painting it either as I found splashes of paint on the other side of the car! Also tried to cover it with dirt so we couldn't see that the colour didn't match the original paint!! Bumper/bonnet didn't line up, also they took the car a drive for 15 minutes as soon as we appeared as if they were trying to heat the engine before we got in, which rang alarm bells! Car supposedly had only done 2000 miles therefore had either been crashed and sat waiting to be repaired or had a mileage blocker! Very suspicious and was priced at a premium aswell! Salesman Richard allowed us to travel from Scotland and said the car was in "Tip Top" condition!! When I pointed all the faults out , Richard advised he had never seen it all as it had been in the "showroom" and it was "dark". He also told us that the car had 3 previous owners and 2 of them were brothers whom they bought the car off, but after pointing out these faults when we got there, he seemed to have tripped himself up and said the car was bought from Audi ... unsure if he can be trusted! DO NOT BUY FROM THEM!! Will tell you everything you want to hear! Didn't even offer petrol money for the wasted 8 hour journey! Also had to ask for my deposit back!
Reviewer has confirmed their email address
purchased my bmw m3 from these guys and Richard offered top class service. Highly recommend!
Riveria Automotive is a terrible company to deal with!!! Avoid at all cost!! Bought a car two moths ago, promised by seller Richard that I would get a set of alloys sent to me within a week - still waiting?? Told by seller Richard again to do some things that were needed at time of sale - still waiting for that refund. I am now seeking further legal help as will be returning this vehicle. Once again, terrible experience that could have been resolved so easy had they had the intention to. Avoid at all cost!!!
Reviewer has confirmed their email address
C Hayles in response to Terrible company to deal with!!! Avoid!!
We had a very similar issue with Riviera. We battled for a week to have them collect the vehicle and it did work when they finally finished fobbing us off. It’s off our hands now but they listed it for sale the same day and sold it even though it was unsafe and had a serious ECU fault that Audi couldn’t repair. I am unsure if you’re able to make contact with me directly but I’d like to know if you pursued legal action as that’s our next step
Riviera Automotive is an Independent dealership that is based in Cleckheaton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Riviera Automotive
Unit B5 Spen Beck Business Park
Cleckheaton
West Yorkshire
BD19 4EW
Mon | 09.00 - 18.00 |
Tue | 09.00 - 18.00 |
Wed | 09.00 - 18.00 |
Thu | 09.00 - 18.00 |
Fri | 09.00 - 18.00 |
Sat | 09.00 - 17.00 |
Sun | Closed |
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