33 reviews from our car dealer reviews community
Leave a review for Riviera Automotive
Leave a review

33 reviews from our car dealer reviews community

Leave a review for Riviera Automotive
Leave a review
"AVOID"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went to view a White Audi RS3 Saloon (YB19 FPH) that was in terrible condition! All scratched inside, seats looked stabbed, passenger door painted a different colour (obviously had an accident) they didn't do a very good job of painting it either as I found splashes of paint on the other side of the car! Also tried to cover it with dirt so we couldn't see that the colour didn't match the original paint!! Bumper/bonnet didn't line up, also they took the car a drive for 15 minutes as soon as we appeared as if they were trying to heat the engine before we got in, which rang alarm bells! Car supposedly had only done 2000 miles therefore had either been crashed and sat waiting to be repaired or had a mileage blocker! Very suspicious and was priced at a premium aswell! Salesman Richard allowed us to travel from Scotland and said the car was in "Tip Top" condition!! When I pointed all the faults out , Richard advised he had never seen it all as it had been in the "showroom" and it was "dark". He also told us that the car had 3 previous owners and 2 of them were brothers whom they bought the car off, but after pointing out these faults when we got there, he seemed to have tripped himself up and said the car was bought from Audi ... unsure if he can be trusted! DO NOT BUY FROM THEM!! Will tell you everything you want to hear! Didn't even offer petrol money for the wasted 8 hour journey! Also had to ask for my deposit back!

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+3 Found this review helpful
"Great company to purchase from"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

purchased my bmw m3 from these guys and Richard offered top class service. Highly recommend!

"Terrible company to deal with!!! Avoid!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Riveria Automotive is a terrible company to deal with!!! Avoid at all cost!! Bought a car two moths ago, promised by seller Richard that I would get a set of alloys sent to me within a week - still waiting?? Told by seller Richard again to do some things that were needed at time of sale - still waiting for that refund. I am now seeking further legal help as will be returning this vehicle. Once again, terrible experience that could have been resolved so easy had they had the intention to. Avoid at all cost!!!

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+8 Found this review helpful

C Hayles in response to Terrible company to deal with!!! Avoid!!

We had a very similar issue with Riviera. We battled for a week to have them collect the vehicle and it did work when they finally finished fobbing us off. It’s off our hands now but they listed it for sale the same day and sold it even though it was unsafe and had a serious ECU fault that Audi couldn’t repair. I am unsure if you’re able to make contact with me directly but I’d like to know if you pursued legal action as that’s our next step

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Dealership Information

Riviera Automotive is an Independent dealership that is based in Cleckheaton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
33 reviews2.9 out of 5 stars — Rated Average
Excellent
15
Very Good
0
Average
1
Poor
4
Terrible
13

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  • Contact Information

    Address

    Riviera Automotive
    Unit B5 Spen Beck Business Park
    Cleckheaton
    West Yorkshire
    BD19 4EW

    Get in touch

    01274 299734
    http://www.rivieraautomotive.co.uk/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

    39%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Riviera Automotive

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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