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I bought a BMW 330d from Roadstar Automobiles. It appeared to have BMW alloys, same style, BMW badges on them etc. They looked new. I was told they were the original ones, but recently refurbished. They then corroded very quickly. Took them to BMW who told me they were fakes. I now suspect the "M Performance" bodykit is fake too. The company now refuses to do anything to help, saying using fake components is industry standard and 14,000 miles is a good life for a set of alloy wheels.
I have brought loads of cars from many dealerships and can say hand on heart that Roadstar Automobiles were by far the best. Right from the start they welcome you and then give you the keys to have a look on your own, no pressure . Very knowledgeable about the cars and great service. You only really find out what a car sales company is all about when you have a problem after sale. When finally getting home the next day I had a problem with the auto tailgate on my bmw435dm. I called them and said I can’t operate the boot. They told me to bring it in and they would see what they can do. In your head you think omg I hope they help, I explained I had work so was unable to get the car to them for a while. After taking it back they were great and apologetic and booked it in to be fixed no problem. I have had it fixed now and in no way was it there fault or mine but they did there very best to sort it and I am now very happy . I dealt with zsolt at first he was great then dealt with addy after regarding the fix and he was great . I was met by the boss and he was also great. Well done all and thank you, I will buy again from these guys. Mr P Barns, Banbury.
Well very very pleased with the sale and car description was spot on absolutely a pleasure to do business with and will deal with this company again and 100% recommended. Regards. Dale.
We bought a Ghibli from Paul at Roadstar recently and are delighted. As we stay quite far away the deal was done over the phone on the Thursday then we had a 700 mile round trip for collection on the Sunday. I can happily recommend them to anyone wanting a Prestige car, their stock was very impressive and the prices were equally keen.
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Bought a BMW 3 series from Roadstar this weekend, the service was impeccable from start to finish, dealt with the salesman named Joseph and he went out of his way to get the deal done. Brilliant service and a brilliant company would highly recommend to anyone who wants a high class car. Will definitely be back for my next car. Thanks for everything.
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Really poor service, we were lied to & almost cheated out of £500! Told car was taxed it wasn't. Manager doesn't care, not interested with a poor attitude. Will never use this company again!
Good communication pre sale which was good. Car was in as described condition. Interior could have been a bit cleaner. could have given the car £10 worth of fuel with the price being paid for it...
Reviewer has confirmed their email address
I bought a car from Roadstar Automobiles. They told me the missing owner’s manual would be posted to me, nothing arrived. I called them and was told they’d send it, nothing arrived. I was told I had a 3 month AA warranty. I emailed Roadstar customer care department with a warranty claim, no reply. So I called them, was told their customer care department would be in contact, no contact. It appears that once you leave their premises they don’t want to know.
Reviewer has confirmed their email address
Annoyed person in response to After sales non-existent
Absolutley agree with this reviewer shocking after sales service, also the AA warranty is useless.. Car purchased from Roadstar, has many faults that could be easily fixed. Complaint was made the next day after purchase and nearly 1 year later, still no resolve. This company has NO complaints procedure, NO after sales service despite what their website states. Never trust this company, they DO NOT CARE, make a complaint and they will NEVER take you seriously, they will run rings around you for months with their nonsense responses. If you doubt this review, please contact Trading Standards and ask them .... Be warned.
My son found the car he wanted on line, a focus ST and quickly arranged a viewing. We were looked after on arrival and the car was clean but did have to be “got out” to test drive. My son was happy and the car was ready to go so he purchased that same day. There was a problem when we got the car home in the fact that the the tyres kept going down (all 4) so I rang up and explained the situation, the lady immediately organised for a tyre pressure and leak test to be carried out that same day.. I took it down and it was found they were all leaking so replacement valves were fitted and paid for by roadstar. Extremely happy and would definitely recommend and buy from them again.
Reviewer has confirmed their email address
Best place to buy a car in the uk. Cars are top spec and perfect condition. Fully checked. I recommend
Reviewer has confirmed their email address
Undoubtedly the No. 1 Car Dealership in the West Midlands. We offer a varied range of premium class vehicles with specifications that appeal to our customer's needs. All our vehicles are hand picked by experienced team of buyers and are sourced from some of the countries leading automobile brands.
At Roadstar Automobile Ltd, we consistently place customers satisfaction as the No.1 priority throughout each of our departments and aim to have an unrivalled customer service.
Every single vehicle at Roadstar Automobile Ltd is inspected by specialists and we welcome any further independent inspection.
We practise extremely competitive pricing and the best finance rates customers need to transform their dream car into a reality.
Manufacturers: Sells a variety of makes and models
Independent Dealership
| Excellent | 288 | |
| Very Good | 63 | |
| Average | 0 | |
| Poor | 5 | |
| Terrible | 9 |
Roadstar Automobiles Limited
35 Bayton Road
Coventry
Warwickshire
CV7 9EL
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