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365 reviews from our car dealer reviews community
Leave a review for Roadstar Automobiles Limited
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365 reviews from our car dealer reviews community

Leave a review for Roadstar Automobiles Limited
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"No pressure purchase."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the staff at Roadstar to be professional, helpful and friendly. At no point did I feel pressured into buying anything and they were pleasant to deal with. I bought a Maserati in June and I have had no issues with it at all. It was clean and matched it’s online description perfectly. I would recommend. I would happily buy from here again.

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"Car was at a good price."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am happy with my Lexus. It’s been around a month now and I have had no serious issues. The car was clean and in good condition over all other than a few minor marks and scratches. The dealership were helpful and knowledgeable and the car was a good price. I would happily recommend this dealership.

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"Happily buy from here again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My experience with Roadstar Automobiles has been very good. I got an Audi from them in May and I am really pleased with it. It was nice and clean and in very good shape and it drives perfectly. The staff were very helpful and friendly and I would happily use this dealership again.

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"Welcoming staff "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I purchased an Audi from here in May. The whole experience has been great. The car was nicely cleaned and just as it was described on Auto trader when I collected it. I haven’t had any issues with the car up to now, it’s seemingly very good value for money. I would very happily recommend this dealership to anyone.

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"They have been brilliant"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff at Roadstar Automobiles have been brilliant. I bought a car from them last month and up to now I have had no problems. The car was nice and tidy and in good shape when I received it and it drives very well. There is a fault on one of the door handles but I have been in touch and they are happy to fix it. I would happily recommend this company.

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"Perfect car and experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am very happy with my new Audi from Roadstar! It’s in lovely condition and I hadn’t had any issues with it up to now. The process was nice and easy and the staff were helpful and friendly. I traded in my old car for a very reasonable price too. I would happily recommend this dealership.

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"Great Service at Roadstar"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have had my jaguar for about a month and so far I have had no issues with it. The car was nice and clean and in excellent shape and a really good price. The guy who I was dealing with was really helpful and friendly and I would happily recommend this company to anyone looking for a quality vehicle and good service.

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"Very helpful"
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a RR Sport a few months ago even though i premeditated it having mechanical issues down the line but this has not happened. Great Sales team!! Will certainly recommend!!

"Awful stay away "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to view a Mitsubishi Evo X on 17 March at Roadstar Automobiles. Picked it up on 24 March. Was told it had full service history. Roadstar had the car since Nov 16 or so I was led to believe. Also it had Mot the day before with no advisories. The salesman didn't seem to know too much about the car also told the timing belt had been done but there was no paperwork to prove this..although I now have this. I paid 16000 which isn't cheap. On the way home I didn't feel the car was right and so booked it in at Auto torque (actual performance car specialists!) They were quite astounded at what they found. All the brake discs were corroded. Pads low. Rear roll bar mount broken. Tyres cracking. Gearbox erratic. Front left shock absorber broken. So I contacted Roadstar as soon as I was told this. I was then asked to take it to an aa approved garage which I did. They agreed with everything that was wrong. So the first issue brakes..hassle as roadstar wanted to put cheap ones on. I paid 200 to make sure correct ones were put on. I paid 100 for the roll bar mount. Also I was provided with a warranty so the front shock absorber was covered ..however as is well known both need doing so i ended up with another bill for 600. All these things should have been paid by Roadstar. Not to mention my time..petrol and inconvenience. While this was going on I received the log book. Imagine my surprise to see someone had bought the car in February! I spoke to him and he confirmed that he took the car back. So I was mislead regarding the ownership and service history of the car. I have now checked the mileage and had more miles on it in November than it did the day I picked it up. Onto the gearbox..Auto torque took it apart and discovered it needs 4100 of work. This was on 30th May. Roadstar then said it was a warranty claim so they were notified and rejected the claim. Roadstar contacted me 21st of this month to say they'd pay 2k??? They are liable but have spent 4 weeks feeding me excuse after excuse. The car is still at Auto torque with the gearbox out. The whole thing has been an unfunny joke. I am in the process of taking roadstar to a small claims court and will be informing trading standards of the false and misleading information and advertising. Steer clear of these.

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+8 Found this review helpful

Chris in response to Awful stay away

Dear Greg Did the trader resolve the matter for you ? Regards

"Couldn't have been less dissatisfied"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visited this dealership earlier today as we were in the area and had our eyes peeled on an M4 in the showroom. Was approached by a salesperson who simply did not want to sell us a car. We'd asked for him to put together some figures on the vehicle and he went to look at our car, came back with an offer that was lower than CAP and then decided that was the end of the conversation. We asked about finance options and the presentation was disgraceful. A few clicks on the calculator and we'd estimated that it was "roughly £500 a month", no discussion on HP/PCP term/deposit/mileages. It appears the dealer has 'website' prices and showroom prices for their cars and there was minimal knowledge on the car. Would not recommend this dealer.

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Staff from Roadstar Automobiles Limited in response to Couldn't have been less dissatisfied

We at Roadstar Automobile Ltd are sorry to hear about your negative experience. If I may ask for some details such as the registration of the car and I can look into this for you. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Our email address is roadstarautomobileltd@gmail.com. Thanks in advance.

Staff from Roadstar Automobiles Limited in response to Couldn't have been less dissatisfied

We at Roadstar Automobile Ltd are sorry to hear about your negative experience. If I may ask for some details such as the registration of the car and I can look into this for you. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Our email address is roadstarautomobileltd@gmail.com. Thanks in advance.

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Dealership Information

Prestige used car sales of Coventry.

Undoubtedly the No. 1 Car Dealership in the West Midlands. We offer a varied range of premium class vehicles with specifications that appeal to our customer's needs. All our vehicles are hand picked by experienced team of buyers and are sourced from some of the countries leading automobile brands.

At Roadstar Automobile Ltd, we consistently place customers satisfaction as the No.1 priority throughout each of our departments and aim to have an unrivalled customer service.

Every single vehicle at Roadstar Automobile Ltd is inspected by specialists and we welcome any further independent inspection.

We practise extremely competitive pricing and the best finance rates customers need to transform their dream car into a reality.

Manufacturers: Sells a variety of makes and models
Independent Dealership

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Ratings
365 reviews4.6 out of 5 stars — Rated Excellent
Excellent
288
Very Good
63
Average
0
Poor
5
Terrible
9

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    Contact Information

    Address

    Roadstar Automobiles Limited
    35 Bayton Road
    Coventry
    Warwickshire
    CV7 9EL

    Get in touch

    02476 939600
    http://www.roadstargb.co.uk/

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    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About Roadstar Automobiles Limited

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