My wife and I visited to test drive a used car, Jason was very friendly and had the car outside waiting for us, we had the test drive, but felt it wasn’t suited to us, however as we drove back into the car park another car caught my wife’s eye, Jason was only too happy for us to take it for another test drive, whereby we decided that was the one for us. We agreed to the purchase and the process thereafter was easy and comfortable, with no pushy sales for finance or other optional extras. In fact we enjoyed the experience and the friendly approach. A couple of days later we returned to collect the car, which had been fully valeted to a amazingly high standard, Fantastic service, would highly recommend this family run business.. 👏👏👏 Ian & Kim: St Neots
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Took car in due to brake caliper seized, this should of been repaired under warranty. Got charged 170 for new brake pads and was told it was drivers fault for not braking hard enough. Rip off merchants
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Left out major part of service, told me it wasn't necessary despite their own systems from Mazda telling them to do it. Despite owner's handbook saying to do it. Knowingly falsified the service record. Only got the service finished a week later after I chased them on it. When Mazda asked for feedback I was honest about being disappointed. Apparently Rockingham don't like honesty as their MD contacted me, called me a liar, told me I'm welcome to go elsewhere and suggested I go see him in person if I have anything more to say. All before asking my side of the story. Have previously been a customer for decades. Worst customer experience ever. No respect for customers or the condition of their cars. Not to be trusted, and neither is the service record of any cars they've worked on.
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I had to obtain a car in an extreme hurry in order to go on holiday. Charlie managed to sort out each and every problem in record time, meaning that, between the Monday and the Friday I was able to drive away and load the car up for the holiday. What a star!
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Rockingham Cars Fiat is an Franchise dealership that is based in Rushden. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Rockingham Cars Fiat
John Street
Rushden
Northamptonshire
NN10 9NL
01933 357500
https://www.rockinghamcars.co.uk/fiat/contact-us/rushden/
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