Car Dealer Reviews is an
official partner of Auto Trader
Thanks to Rogers of Brock I'm now the owner of a new shiny Mini, its absolutely stunning, I am so happy with the car and its lovely to drive. The car is very modern and stylish. It couldn't have been a better process and service, very easy, quick and no hassle. Thank you.
Reviewer has confirmed their email address
Amazing service. Recently purchased a Freelander and it couldn't be better. An absolutely brilliant car, I feel like I'm driving a magic carpet! We viewed it, went away and a couple of days later we were back and it was ours. The guys down there couldn't have been any better. We mainly dealt with Adam and he was so helpful and informative. It was a really easy process, really really pleased with it! Great experience here, we will definitely be back in the future when ready for something new, for now though we will defo defo recommend to everybody!
Reviewer has confirmed their email address
Rogers of Brock took all the stress and hassle out of buying a car. I can't recommend them enough. It is not the first car I've purchased from them, and certainly will not be the last.
Reviewer has confirmed their email address
I have bought 4 cars from this garage in the past and I have just purchased a new Range Rover. Service was excellent, they could not do enough for us. Quality cars at reasonable prices! I would definitely recommend.
Reviewer has confirmed their email address
Really helpful Staff, nothing was too much trouble in helping me to find the car I wanted. Good part ex price and great new car.
I have been dealing with Rogers of Brock for many years and feel they offer me a fantastic service every time. Great selection of cars and always get a good price for my part exchange.
Reviewer has confirmed their email address
Bought BMW 3 series at the end of July. Just like others, I had to wait for a week (MOT, valeting, etc). Interestingly, OSR shock absorber, 2 weeks later was totally gone. Steering column had had annoying knocking, known as a common fault among BMWs. How this car passed its MOT with damaged shock absorber and its cushioning? Their warranty, A1 APPROVED, is totally worthless. Faulty steering column, requiring repair kit, is not covered by the warranty. This is not a "wear and tear" issue, yet warranty refused to cover it. Local garage assured me, they have tried everything to make it covered, and I believe them. Vents in the car work when they want to. They even did not bother to replace front side light bulb!! Their policy "no refunds on deposit" is frustrating. If the loan is not approved, the deposit is gone. Stay away from them.
Reviewer has confirmed their email address
Adam and Chris went the extra mile to to solve my issues. Nothing was to much trouble. These guys know what they are doing. Very Professional.
Reviewer has confirmed their email address
My husband and I have bought cars from Rogers of brock for over 15 years Absolutely brilliant service brilliant cars Adam and the team so helpful and pleasant Never had any issues with the cars Will always use Rogers of Brock Trustworthy and very knowledge
Reviewer has confirmed their email address
Stay away from Rogers of Brock (RoB). Bought a 3 series from RoB which has had nothing but issues. As soon as I took the car on the motorway on the way home I noticed a rumble sound. I rang up and was told to take the car to their local garage they use, Green Lane. Took the car in, no issues could be found. I have since taken it to two other garages who have walked away from the car as it's too much to take on! So far it's needed coils changing, wiper jets (which were done on the latest mot from their local garage, so Green Lane did fix that for free), and now I'm told the rumble sound that has been the ongoing issue is the prop shaft, and drive shaft. I have tried to make contact for a refund and they are denying all knowledge of the issue (rumble sound). They are also refusing to fix the car which I would have accepted, I was just pointed to their warranty company which is pretty worthless. I wish I had emailed RoB from the start as Green Lane Garage are also saying I did not mention anything to them. So they are clearly pretty closely linked. The sales/con man said he drove the car 400 miles before sale and saw no problem, and because it's been 8 months and the car has been driven about 3k miles (just pottering around due to lockdown, and with the issues that keep cropping up at speeds so no motorway journeys). I've done a motorway trip to London where rumble sound happened 3 days after purchase and again to Manchester when the check oil warning came on. I've had the clutch go and revs shot up with a really bad sulphur smell filling the car, it's gone into limp move on occasions too. I'm having to use my partner's car, and I'm £8k down due to these liars and absolute con artists. I have advised everyone I know to avoid this company. I also actually found someone I know who purchased a 4x4 from them which was full of issues and ended up just getting scrapped. I can tell from the other reviews and RoB replies they know exactly what they are doing to get away with ripping people off. Check out independent reviews sites, not Google reviews which they can control (2* instead of 4*). I would advise anyone, even someone I didn't like, to steer clear of RoB. If you do, make sure you fully check the car out, or get it checked by a professional, test drive on all road types (if they bother to put any fuel in it for you to do so), and email any problems instead of calling so there is evidence from the start.
Reviewer has confirmed their email address
Rogers of Brock from Rogers Of Brock in response to Avoid at all costs
I am sorry to hear that you are not happy with your purchase but all of our vehicles are provided with a 12 month parts & labour warranty which paid out for your wiper jet fault/coil pack and warning light. At no point have any other faults been found e.g the clutch nor any rumbling noise. You contacted the warranty company 04/05/21 (6 months after purchase) regarding the alleged rumbling noise and were advised to get a diagnosis and quote from a garage of your choice. it is now November and the warranty company are still awaiting a quote. May I respectfully point out at no time have we refused to fix any issues you have raised but are unable to assist you without a diagnosis and quote. I am also somewhat confused you say that you are unable to use the car, yet it passed its MOT with no issues just 3 weeks ago having covered approx 5,500 miles since purchase.
James Diver in response to Avoid at all costs
I made all faults clear over phone which was clearly a mistake. I've arranged for this to get fixed myself because the garages you recommend and work with are useless, as is your warranty company. May I respectfully point out you did refuse and said you and the garage would testify against me, and because nothing was put in writing from myself at the start there was nothing I could do. I've only covered 5500 miles in the year because most the time the car was not useable. I've spent over 3k on the drive shafts, callipers which were put on incorrectly, and brake discs and pads. It's working perfectly now, no thanks to you or your incompetence.
James Diver in response to Avoid at all costs
I made all faults clear over phone which was clearly a mistake. I've arranged for this to get fixed myself because the garages you recommend and work with are useless, as is your warranty company. May I respectfully point out you did refuse and said you and the garage would testify against me, and because nothing was put in writing from myself at the start there was nothing I could do. I've only covered 5500 miles in the year because most the time the car was not useable. I've spent over 3k on the drive shafts, callipers which were put on incorrectly, and brake discs and pads. It's working perfectly now, no thanks to you or your incompetence.
Reputations are earned over time not bought overnight, anyone can build a fancy website and make empty promises. At Rogers of Brock we aim to give you a warm Lancashire welcome, put you at ease and provide a stress free, honest car buying experience with no pushy salesmen and no gimmicky add-ons.
Established in 1982 and on the same site and same ownership ever since, Rogers of Brock are one of Lancashire's largest independent used car retailers. Initially operating as a franchised Renault dealership, the business grew throughout the 1980s adding Hyundai to the fold toward the end of the decade. Moving forwards to the end of the 1990s amid the growing commercialisation of car retailing the decision was taken to concentrate on supplying high quality used cars prepared to the same high standards one would expect from an authorised main dealer. This decision has seen Rogers of Brock grow from strength to strength with satisfied customers from all over the UK, our reputation speaks for itself with a large proportion of our used car sales being to repeat customers and from recommendations.
At our site just north of Preston near to the market town of Garstang, nestled between the A6 and the Lancaster Canal we have up to 100 used cars on display, all hand-picked by our team of expert buyers. As you would expect all our cars are HPI Clear, MOT'd and Serviced where applicable, undergo a 140 point pre-delivery inspection, professional valet and come with a 12 Months UK Wide Comprehensive Used Car Warranty which can be extended a further 24 months if required.
If you are visiting us from outside the local area why not make a day of it, we are located close to Barton Grange Garden Centre where you can try your hand at Crazy Golf, Curling or even visit the restaurant and visit the cinema, Rogers of Brock are only a few hundred feet away at the side of the Shell Garage.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1982
| Excellent | 43 | |
| Very Good | 2 | |
| Average | 2 | |
| Poor | 0 | |
| Terrible | 6 |
Rogers Of Brock
Claughton Garage Garstang Road
Preston
Lancashire
PR3 0GA
| Mon | 09.30 - 17.00 |
| Tue | 09.30 - 17.00 |
| Wed | 09.30 - 17.00 |
| Thu | 09.30 - 17.00 |
| Fri | 09.30 - 17.00 |
| Sat | 09.30 - 17.00 |
| Sun | 11.00 - 16.00 |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
