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Deposit placed on vehicle with assurances it would be available for collection within a week. Specifically queried registration documentation as no history found. Was told that the vehicle ready to collect but I'd have to complete the purchase with someone else's private number plate on, and then transfer over at a later date. Sales staff were aware of this at the time as recalled examples of registration transfers taking 2 months to sort out. No credible response to complaint and request for deposit to be returned, just misrepresentation of clear facts, Latest is unless I transfer funding to complete the purchase within 24 hrs, car will be sold to someone else. Shocking. Trading standards are now involved. I've dealt with this company in the past without issue and am very disappointed in the handling of this. There's plenty of reputable dealers out there and auto trader and ebay are full of cars - so just be very wary of this outfit. Please avoid
Reviewer has confirmed their email address
My daughter has just been to view an immaculate silver SLK - I would have usually gone with her but I am working abroad. The sales executive Adam was lovely with her and explained in detail the workings of the car and insisted she took it out for a drive. She ultimately bought it, She got a fantastic part exchange for her old car without him even seeing the as she was in my wife's. My daughter has commented of the caring and professional manner in which she was treated by everyone at Roger's of Brock and I have no hesitation in recommending them for you daughter's or even your own next car. Thanks Adam and Team David Corrin
Reviewer has confirmed their email address
Very happy with the service from this company,Adam was very helpful no pushy sale talk just up front about everything and gave some good advice, one surprise was when he handed me the key for a test drive and said go enjoy your self. once again thanks Adam.
I purchased a car a few months ago from Rogers of Brock and could not be happier with my purchase, thank you
Just collected my second car from Rogers of Brock and received the usual great service. Thanks guys
Well worth the long journey to collect my new car from Rogers of Brock, car was better than described thanks.
I will never reccomend Rogers of Brock for as long as I walk this earth. Dangerous cars, dangerous attitudes, they don't care about anyones safety as long as they get coin in their back pocket. Hopefully someone can put them out of business before they kill someone with the death traps they sell.
Reviewer has confirmed their email address
Anon in response to Safety is not their priority.
Late husband had a nightmare with this company a few years back. Suspiciously glowing reviews on the trader site,very similar in phrasing.
We recently purchased a BMW X3 from Rogers of Brock and in all honesty blown away by service! We arrived on the bank holiday Monday around half an hour before they were due to close, on site staff didn’t rush us in any way, valued our car for a trade in, moved the car we were viewing for a test drive and in general made us feel at ease before being told to take the car for a good test drive! We returned 20 minutes later and again not hassled in any way. A deal was sorted with Adam and we arranged to collect our new car on the following Friday with no hitches.
I am very pleased with the Jaguar car I recently bought from Rogers of Brock. I will not hesitate to recommend them to anyone. Thank you for great service. Michael Atkinson.
Purchased 2 cars from Adam BMW I series and a dodge nitro at the same time found Adam to be very professional and an excellent deal was completed definitely use them again. Bryan Hurst from the Wirral.
Reputations are earned over time not bought overnight, anyone can build a fancy website and make empty promises. At Rogers of Brock we aim to give you a warm Lancashire welcome, put you at ease and provide a stress free, honest car buying experience with no pushy salesmen and no gimmicky add-ons.
Established in 1982 and on the same site and same ownership ever since, Rogers of Brock are one of Lancashire's largest independent used car retailers. Initially operating as a franchised Renault dealership, the business grew throughout the 1980s adding Hyundai to the fold toward the end of the decade. Moving forwards to the end of the 1990s amid the growing commercialisation of car retailing the decision was taken to concentrate on supplying high quality used cars prepared to the same high standards one would expect from an authorised main dealer. This decision has seen Rogers of Brock grow from strength to strength with satisfied customers from all over the UK, our reputation speaks for itself with a large proportion of our used car sales being to repeat customers and from recommendations.
At our site just north of Preston near to the market town of Garstang, nestled between the A6 and the Lancaster Canal we have up to 100 used cars on display, all hand-picked by our team of expert buyers. As you would expect all our cars are HPI Clear, MOT'd and Serviced where applicable, undergo a 140 point pre-delivery inspection, professional valet and come with a 12 Months UK Wide Comprehensive Used Car Warranty which can be extended a further 24 months if required.
If you are visiting us from outside the local area why not make a day of it, we are located close to Barton Grange Garden Centre where you can try your hand at Crazy Golf, Curling or even visit the restaurant and visit the cinema, Rogers of Brock are only a few hundred feet away at the side of the Shell Garage.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1982
| Excellent | 43 | |
| Very Good | 2 | |
| Average | 2 | |
| Poor | 0 | |
| Terrible | 6 |
Rogers Of Brock
Claughton Garage Garstang Road
Preston
Lancashire
PR3 0GA
| Mon | 09.30 - 17.00 |
| Tue | 09.30 - 17.00 |
| Wed | 09.30 - 17.00 |
| Thu | 09.30 - 17.00 |
| Fri | 09.30 - 17.00 |
| Sat | 09.30 - 17.00 |
| Sun | 11.00 - 16.00 |
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