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Called Romford Mazda for a 24,000 mile service, but according to the woman in the Service dept our registration plate was not on the "National Database" so it couldn't be a Mazda, so she couldn't help us. I was hoping we had a Ferrari, but alas a phone call to another dealership revealed we did in fact have a Mazda 3, according the the "National Database", which is booked in to be serviced, but NOT with Romford Mazda. So note to Madza Romford use the "National database" others use you may not have to turn away customers.
I found the car I wanted at Romford Mazda on the internet. Two phone calls and an e mail message later we had agreed a trade in for my car (another Mazda). Everything was efficiently handled, the new car is great and the time I spent was minimised. Thank you for great service. God bless David
Reviewer has confirmed their email address
I have had warranty work carried out by the service department at Romford Mazda and was always kept informed of progress. I have just traded in my 3 year old Mazda 6 for a new Mazda 6 SE-L Lux. My special thanks to Dean O'Connor for his knowledge and advice in helping me choose the right car for my needs. All the staff from the Reception to the owner were approachable and friendly and catered for my every need. I am particularly impressed with the personal touches like tuning my new Mazda to my favourite stations, as these were noted when my old car was in for service. A real pleasure to do business with thank you.
Reviewer has confirmed their email address
Due to some confusion over servicing that was my own fault the team in the service department at Romford Mazda sorted everything out quickly and efficiently and went beyond the normal call of duty to ensure my car was serviced and up to date. Fantastic staff and attitude to customer care.....
Reviewer has confirmed their email address
I am really happy with my Mazda from this main dealer in Romford. The car was in immaculate condition when I got it and up to now I have had no issues with the car. It was a good price and the salesman was more than helpful with every stage of the sale. I would very highly recommend this dealership to anyone.
Reviewer has confirmed their email address
I bought a car from here in February. The car could have been cleaner and in better shape and The dealers could have been more helpful. The price of the vehicle was good but the service was pretty average. They never got back to me when I called them to report some issues that I was having with the car either.
Reviewer has confirmed their email address
Thank you Matthew for helping me save so much money when purchasing my car. Mazda Romfords customer service is excellent!! I couldnt be more happy !! I will definately recommend to friends and family.
I would like to thank Romford Mazda for there good service and looking after my CX-5. Very helpful and resolved problem quickly. thanks to Chris service manager.
I recently purchased a used car from Romford Mazda the sales guy was very good not too pushy and always answered my questions Mathew was very good from start to finish went beyond my decision was based on his courteous manner compared to the other garage I visited I would recommend five stars
I would happily recommend this dealership. Very good service from Romford Mazda! I bought a Mazda CX-3 Sport and I am very happy with it. It was clean and in really good condition and I have had no issues what so ever. The dealers have been really helpful and the car is very good value for money.
Reviewer has confirmed their email address
Romford Mazda is an Franchise dealership that is based in Romford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Romford Mazda
299-307 Collier Row Lane
Romford
Greater London
RM5 3ND
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