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I had decided, with a definite maybe, that I should change my existing car, which had given me splendid service over seven years, but the mileage was creeping up. Toured several outlets and chatted with sales people, all had lovely cars but none that satisfied both myself and my wife. Finally, and I could have saved a lot of miles, called into Rowstock, where the salesman, Matt, greeted me and gave me a rundown of his stock. Took a test drive in a an available Qashqai and found it ideally sized for my purposes. Decided to buy a greater spec'd version. This was found by Matt, and made available to me in a very short time. Purchase, explanation of controls, all made superbly easy. Would definitely recommend Rowstock for Nissan vehicles. Bill Major 17th February 2020
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they have always been very helpful and keep you informed about what they are doing.
I take my BMW to Rowstock for all MOTs, services, repairs etc and cannot fault the service at all; not only is the pricing competitive but the service is second to none, and is always served with a smile. No job is too big or too small for the team at Rowstock and even though I do not have a Nissan, they are more than happy to look after my car. I will always choose to take my BMW here over any other centre and I genuinely believe that anyone who has left a bad review on this site probably just rolled out of bed the wrong way - let’s face it, no one likes it when their car plays up! Thank you Rowstock for looking after me as always and I look forward to continue doing business with you.
Reviewer has confirmed their email address
We have been customers of this dealership for around 25 years. We like the staff and their efforts to always get everything right first time.
Reviewer has confirmed their email address
Car picked up from home. Every step of the process was discussed over the phone. Very happy with everything.
Very polite. Efficient service nothing too much trouble and the coffee was lovely
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I booked a service with Rowstock and opted for the collection and delivery option. Unfortunately I got my dates mixed up and wasn't at home when the driver arrived to pick up my car. This however was no problem for Rowstock who promptly re booked me in for the following day.
Reviewer has confirmed their email address
I have been buying Nissan cars, both new and used, from Rowstock for many years now. I have always received good service from them. They have always been honest regarding service and maintenance of my vehicle. Would not have continued buying Nissan cars from Rowstock if I did not trust them.
Reviewer has confirmed their email address
Overpriced, arrogant and very unprofessional. Would advise to stay well clear from Rowstock Nissan.
The clutch was slipping on my car so I drove it to Nissan Rowstock to get it checked out and booked it in for repair.The planned repair was for wednesday and with a bit of luck would be ready on thursday.Called in at the garage on thursday to find the car had not been in the workshop and was still in the parking bay where I had left it 6 days earlier, asked for an update and was advised that the wrong components had been sent and work would commence on Thursday and they would phone me. No phone call, drove past the garage on thursday evening car still in the same parking space, assume it had not been in the workshop no update. Phone call on Friday to say the car was going into the workshop and we would receive a update by phone later that day, no update or phone call. Call the garage saturday, cannot say if the car will be ready today , will call you at noon to give you an update. No phone call, call the garage at 12.15, is the car likely to be ready. Cannot say the technician is taking your car for a test drive and we are doing everything we can to get your car ready for today. if you had put my car in the workshop on wednesday as advised it would be ready so do not blame anyone but yourselves. 12.30 the clutch needs bleeding on your car and this could take up to one and a half hours.I need to leave to go on holiday today and if the car is not ready I need to hire a car in order to get to my destination this afternoon.So I am leaving home now and if the car is ready when I get to the garage I will be late for my destination but at least I will be in my own car.So I get a phone call 5min before I get to the garage to say the car is ready. I arrive one hour late at my destination having had no positive feedback from the dealership.
Nissan Rowstock Ltd is an Franchise dealership that is based in Didcot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Nissan Rowstock Ltd
Abingdon Road
Didcot
Oxfordshire
OX11 0JW
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