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I purchased this vehicle and was told they had it for a while because it was a dealship I thought everything was OK the lady in the office was very polite after the first month the passenger side tyre needed relapsing it was warm on the inside then from there I was starting to be learnt that I had pay too much for the car with all the mileage on it then come other problems when I phoned the place up I could never get through on the phone I was going to use again but not what I know now I couldn't do that to anyone just greed
Reviewer has confirmed their email address
Roy Needham Cars from Roy Needham Cars in response to Ford focus Stline 106000 mile price £945
Hi Shane, you keep changing your review. Again, we are sorry you have had problems with the car - but we have had no idea that there has been any problems as you have not contacted us and the last thing we had heard from you was that you were very happy with the car in February when you purchased it in January! We provide 3 months warranty with us (which we can only help with if you contact us to let us know there has been an issue), as sometimes things do pop up - its a used car! We are more than happy to help when we know about it as we strive to keep our customers happy and give good customer services as per all of our other 5 star reviews :) As we have stated in emails to you, we are not just contacted through the phone. We do not tend to answer the phone in the hours we are closed but always touch base with customers when we are back open. You have contacted us through email before which you could have done again, dropped us a text or brought the car back to the dealership to have a look at after trying to phone, etc. All of our prices are priced accordingly and we also compare them to other cars for sale to ensure we price them correctly. Your car is still retailing for over £7000, so we are unsure where you are getting your prices from.
I came from essex to collect my van and everything was ready for me as agreed the finance was simple as Beth done all the work and after noticing a minor problem the van was quickly dealt with and returned to me
Reviewer has confirmed their email address
Just collected our A class Mercedes after visiting & test driving twice with no pressure at all. All the staff were very helpful.
Great service from Beth. Had a test drive and drove away the car in less than an hour . Highly recommend
Called about a car on a Friday and asked if we could come on a Saturday (the next day) to view. Explained we are looking for a car to drive away that day and we’re cash buyers. Asked if we could come around lunch time as we live quite far away not sure how long it would take but was made to book an exact time so we agreed 12.30. Drove nearly 2 hours arrive at 12.25 to be told that the car had just been sold that morning. Was quite annoyed as we didn’t just turn up unannounced but thought as we were there may as well see what else they had. It was raining and when I asked they looked outside and said “go and help yourselves they’re all open” No offer of any help what so ever, no question of what we might be interested in, no apology for wasting our time or any sort of customer service. Appreciate that we may not of turned up at all but I only rang the guys mobile number 24 hours earlier, he could of had the decency to call or txt and let me know it had been sold. Lucky escape really as I can’t imagine the aftercare you would (or wouldn’t) receive if you did purchase a vehicle here!
Reviewer has confirmed their email address
Staff from Roy Needham Cars in response to Terrible
Unfortunately we can’t keep a note of every persons number that rings up and says they are going to come and view a car and understandably not every caller turns up when they say they’re going to. I fully understand that you are annoyed at this but we could not turn business down when the other person turned up and wanted to buy the car there and then. We are very sorry for the inconvenience that we caused you and hope that you can understand that we are an reputable family business.
Top quality dealership. Hassle free from start to finish and probably the best experience of buying a car I've had. Dean was an excellent salesman and sorted out a small issue with the car straight away. I would definitely buy from here again.
Very happy with my experience with this dealership. Only had very minor issues with the car but these were all resolved immediately after they were addressed. The car was very good value for money and the salesmen were great and were more than happy to do the repairs. All in all can't fault them, top service.
Reviewer has confirmed their email address
Roy Needham get top marks from me, they were nice and friendly, the sale from start to finish was totally hassle free, I can't fault them what so ever.
Reviewer has confirmed their email address
We are a family-run used car and van dealership in Barnsley who has been trading for over 30 years to people from all over South and West Yorkshire and Leeds.
Our main priority is customer service and we strive to help our customers all of the way from the buying process through to aftercare. We want to sell the right car or van for you, which is why we always try to understand your needs and strive provide the highest quality of care. If we do not have a vehicle of your choice in stock, then don't hesitate to call and we will be happy to help you find the right one for you.
We offer a wide range of services including used cars and vans for sale, vehicles wanted, part exchange and delivery.
All retail vehicles bought at the screen price come with a minimum of 6 months MOT, service, valet, 3 months comprehensive warranty on retail vehicles and 30 day engine and gearbox on part exchange to clear. All of our used cars and vans for sale are fully prepared and ready to drive away within the hour.
So, if you are looking for used commercial vehicles or private cars for sale near Barnsley, Leeds, South Yorkshire or West Yorkshire, look no further than Roy Needham (Cars) Ltd!
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1990
| Excellent | 6 | |
| Very Good | 0 | |
| Average | 0 | |
| Poor | 0 | |
| Terrible | 2 |
Roy Needham Cars
Wakefield Road
Barnsley
South Yorkshire
S71 1NT
| Mon | 09:00 - 18:00 |
| Tue | 09:00 - 18:00 |
| Wed | 09:00 - 18:00 |
| Thu | 09:00 - 18:00 |
| Fri | 09:00 - 18:00 |
| Sat | 09:00 - 15:00 |
| Sun | Closed |
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