I have purchased 2 EV’s from this dealership and the sales staff are really impressive and knowledgeable about their products However, for the past 3 years I have had 3 very poor experiences with service and after sales. I booked my car in using the online booking system and pay extra for a pickup and drop off. The online booking is clearly not working despite their being confirmed receipts 2 years ago person from the dealership urgently come and collect the vehicle as I phoned to ask where they were. They could not find evidence of any booking. Last year similar complaint and they damaged the our vehicle upon returning it to our home address. Therefore, it had to be repaired and inconvenienced without my vehicle. This year I booked on line in plenty of time for my car to have its service and MOT. I received an email receipt. Again, no driver turned up. I then booked direct with the dealership for the service of pickup and drop off. Again no one turned up. I am now using another provider to MOT my vehicle. I cannot rely on RRG Nissan Bury to provide this service. I must be a very unlucky customer. As I informed the service manager I will not be returning, for either a service or further sales (unfortunately). For this dealership my opinion is Sales 5 Stars Service and After Sales 0 Stars

Dealt with Linton who was A1, the type of salesman you would want to deal with again and again, car was nicely prepped on collection, gave me a long test drive to allow me to ensure I was choosing the right car for me, which I did! Thank you for everything Linton! I'm sure I will be back in the future!

My wife has just taken delivery of her brand new Juke, she previously had a 4 year old Juke Tekna + but this time she went for the N Sport. John and James made it possible an easy transfer and as one would expect and hope for the were very approachable and helpful. There was never any pressure to buy so felt very relaxed and comfortable when at the dealership. John explained everything in a clear and understandable way. The car was in stock so there was no long wait for delivery. On March 1st we collected the car and once again John made the handover very exciting and he gave my wife a run down of all the car's features before we took to the road. Would I recommend RRG Bury, well that's an easy question to answer, YES I would, this being the 4th car we have purchased from this dealership and all but one was dealt with by John. I would not hesitate recommending RRG Bury to friends or family.

Bruno is fantastic also putting us both at ease with his simple explanation of a new hybrid car. 5 stars.

Excellent help advice & patience buying my car Zeshan a true gentleman I would recommend Nissan bury for any one looking for a good car thank you to the manager Matt & all staff most appreciated all your help .

Excellent service and communication...delighted with my new Ariya!....Thank you Bruno.

Carlos was Excellent! I do not need to add anything else