19 reviews from our car dealer reviews community
Leave a review for RRG Toyota Bury
Leave a review

19 reviews from our car dealer reviews community

Leave a review for RRG Toyota Bury
Leave a review
"Disingenuous people, avoid."
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Let me start by saying if you are willing to spend your money then Toyota Bury will let you spend it. However, this is as helpful as it goes. I had a Toyota Corolla I bought from this dealership. After 18 months I decided to sell it and a salesman at the garage assured me they would buy it and to bring it in. The car was immaculate, low mileage and full service history (serviced at Toyota Bury). I had a day off work and arrived at the garage, the salesman in question and the manager looked over the car and offered me an insulting 12k. They then went on to say “We shouldn’t do this but We Buy Any Car will offer you £500 more if you take it there”. Bear in mind I purchased the car and had it serviced at Toyota Bury. I eventually sold the car 3 days later to a Toyota dealership 200 miles away who paid 1.5k more than these untrustworthy guys and came and collected for free. If you want a Toyato from a dealership, do yourself a favour and stay well clear from these people.🤔

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"Can service and warranty work "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Visit date: 10/01/2025 Full service: Toyota Yaris I have been a long standing customer and regularly get my car serviced from RRG Bury, I chose to get my car serviced from main dealer as it gives me added peace of mind my car automatically qualifies for 12 months Relax warranty. During my visit for a full service I mentioned I have issues with the seatbelt and the gearbox, I was told this is not covered under the warranty when it clearly states in the warranty literature the gear box and seat belt tensioners are covered. I am absolutely disgusted how Toyota encourage you to get your car serviced from them and then do not honour any warranty work, as far I am concerned the Toyota Relax warranty is a scam in order for the dealership to charge higher prices and increase revenue. I would like to speak to a senior manager at RRG and explain to me what is acutally covered by the warranty. I have never claimed under warranty and would have thought the issues would have been addressed as a gesture of good will. I will now get my car serviced independently at a fraction of the price. Overall very dissatisfied, I am a driving instructor and will be informing my fellow colleagues to not use Toyota, in fact most have moved to Kia’s and I will be doing this same.

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"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service from Daryl Chadwick at RRG Bury when we bought a used car from them He explained everything clearly and set phones up and was fantastic Highly recommended

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"Aygo X Exclusive "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased the above Daryl provided an excellent service, will definitely use RRG Bury again.

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"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had my RAV4 Hybrid serviced as always at this dealership. Always a good experience.From the carpark attendant,the greeter to Mathew … brilliant . Thank you .

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"New Toyota Yaris Design."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service as usual at RRG. Bury.

"Customer service severely lacking"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the day of collection (Monday) was informed all was ready. I collected my car and headed home after a very brief introduction to the car and controls. I was informed I would be given a call on Wednesday to ensure all was satisfactory. 3 Wednesdays have now been and gone, no call. Maybe they don't have a phone? Oh yes they do. The salesman interupted our conversation and took 3 calls on his mobile whilst he was briefing me on the car. I was given lots of information on Mercedes and how easy they were to steal unlike Toyota. Why didn't this dealership know about WB 853 ? Why was the car not modified pre sale? On calling to ask about this I was advised to get GAP insurance! The service book isn't up to date. I was advised to drive a 90 minutes round trip to have it stamped and updated. The car mats were missing, again drive 90 minutes and you can have them. Why were they not in and ready on day of collection? Great pre collection checks! Obviously once RRG Bury has your hard earned cash, they care not!

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"My new car!!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just picked up my new Toyota XEdge staff were kind and professional as always. :) Thank you Daryl as always for your professionalism and care ! As the saying goes...I'll be back :)

"Rip off dealership"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was sold a Hyundai Tucson and i presumed i am buying a car from a reputable dealer, was never given a chance to test drive, they took advantage of my age and my disability .it had a steering problem and failed to rectify it, even after test drive, they would acknowledge the fault, The manager came out who was extremely Rude person and did not want to know about anything, I did a mistake by giving them cash deposit, what a big mistake, they refused deposit payment by credit card, use your deposit with credit card, at leat you can get your deposit back. Now I am stuck with a 19k vehicle with additional cost of 4,500. I tried to return the car next day but all I came was rude manager and other people saying i siged and it cannot be returned. I tried to get it fixed uner their warranty and was ignored. The warranty is not worth the paper its written on. According to my experience, please find another dealer.

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"Dishonest del boy dealers "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just your typical dishonest del boy type dealers, do not take your car into them for repair as they cause more problems than they solve and couldn't care less about it, just bunch of bully boy salesmen who treat customers like rubbish

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Dealership Information

RRG Toyota Bury is an Franchise dealership that is based in Bury. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
19 reviews3.6 out of 5 stars — Rated Very Good
Excellent
12
Very Good
0
Average
1
Poor
2
Terrible
4

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  • Contact Information

    Address

    RRG Toyota Bury
    Bolton Road
    Bury
    Greater Manchester
    BL8 2NP

    Get in touch

    0161 765 2165
    https://www.rrg-group.com/toyota/dealerships/bury/

    Opening times

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    Dealership Statistics

    63%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About RRG Toyota Bury

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