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Genuinely can not fault these guys. Me and my partner have always been wary of buying from independent garages because there's so many rogue ones, but these guys are the total opposite. We went to view a Focus Titanium X last Monday, something we'd been searching for, for a while and just couldn't find the right one. We then came across this one. Even on the phone, they answered every question well and was open to each and everyone. Upon visiting they wasn't pushy and gave us all the time we needed, let us take it for a test drive and fully inspect the car before deciding. There was a couple of stone chips on the back that had previously been repainted but not to a great standard, we pointed this and a small mark out and without hesitation, they said they would get it fixed, but did warn us it may not look brand new, but would definitely look better. We placed our deposit and was told the car would be ready in around 10 days due to the bank holiday and they don't want it to leave without a full MOT and service. They also told us that they would fix any advisories if there was any. Throughout the 10 days they was happy enough to answer any questions on the phone and gave me updates. The car had an advisory on 2 tyres but they decided to change all 4 instead of just the 2. The paint repair job exceeded my expectations and genuinely looks brand new. We collected the car today and it was a very pleasant transaction. They even took the time to show us the little things in the car that we might of not even known existed. Aswell as them doing some research on the questions we had throughout the week. I would definitely buy another vehicle from these and I would recommend each and every person that reads this review to do the same if they see something they like on their forecourt. Thank you to all of you for the pleasant experience and showing that there are some great small garages out there.
Sean Poole from Rufford Garage in response to Great, Genuine Family Run Business
Hi Ben, Thank you for such a great review and your kind comments, it was a pleasure to do business. All the best from all the team at Rufford Garage.
Sean Poole from Rufford Garage in response to Great, Genuine Family Run Business
Hi Ben, Thank you for such a great review and your kind comments, it was a pleasure to do business. All the best from all the team at Rufford Garage.
Bought a nearly new Nissan pick up From these guys. It had been blacked and kitted out . After a month the paint started to peel from the wheels. Which I then learnt were sprayed . After 6 months they eventually re sprayed them. After another month paint comes off again. That’s after one clean and a pressure washer was used. I am no car specialist but one would assume you can take you car to a car wash have it cleaned and expect the paint to stay on. Other issues were sorted at Nissan. Very professional. Rufford didn’t want to know once it was paid for. Paint peeling it looks an eyesore and they refuse to do anything apart from blame me for cleaning it. This just wouldn’t happen at a main dealer and unfortunately leaves a dodgy experience. It also probably knocks a few grand off the value die to it looking a mess. Really unprofessional response There is a paint fault they were very proud to sell this additional feature but it clearly was just an attempt to make the car look better. With a cheap ineffective spray job. Be careful what you buy
Reviewer has confirmed their email address
Rufford Garage from Rufford Garage in response to Paint job
Richard came to see us around December last year, regarding the wheels which were painted Black to match the body styling on his Pick Up, which were peeling after being pressure washed whilst cleaning. It was agreed that we would have the wheels repainted with the bodyshop we use free of charge. When Richard collected the vehicle we explained to him that the wheels had been repainted Gloss Black using stronger materials, but could still suffer from peeling when using a high pressure washer and it was agreed that he would refrain from pressure washing the wheels. It was also explained to Richard, that we could help source an alternative (at a subsidised cost) to powder coat his Alloy Wheels Black, which would prevent peeling occuring during high pressure washing. When Richard returned on 5/4/23 explaining that he had experienced paint peeling after pressure washing his wheels again, it was explained that the best solution moving forward would be to opt for powder coating the wheels. Whilst I appologise for walking away from Richard back to my office, I did consider this to be the safest option as he beacme very Agitated and Agressive towards myself and the help I could offer. We are very sorry that Richard was not prepared to be reasonable and accept the offer of help we made him. We pride ourselves on offering good service from a local family run busness, that has been operating localy in this Industry for over 35 years. Regards Rufford Garage.
I would highly recommend this garage, we was a little hesitant at first as it is a 60 mile round trip but thought we would travel to view a car we liked. George was very helpful and answered any questions we asked he gave us peace of mind of buying the vehicular. They kept us up to date as vehicle went for MOT , and they even put right any advisories before we picked up the car great guys and very efficient service will certainly return when hubby is ready to upgrade, thank you so much I love my new car.
After always purchasing from larger dealerships this was such a refreshing change, no sales pressure, guys that knew what they were talking about, we felt confident when we purchased an immaculate used car from them. The whole place rang out family, excellence, quality and good service. Thank you for the care, patience and genuine desire to help us as we purchased our car.
Reviewer has confirmed their email address
I was looking for a 'ute' (pickup), mainly for my new handyman service business. I was made very welcome from the moment I arrived at Rufford Garage. I was given clear help and advice to enable me to make an informed choice and I have been delighted with my purchase, it has proved so useful. My daughter, her husband and our 3 baby granddaughters recently arrived for Christmas from Australia and they've stolen the ute!
Reviewer has confirmed their email address
A tip top condition car that was better than described. Friendly, helpful and efficient service. Very easy to deal with. I travelled from Scottish Highlands to buy a car from Rufford Garage and would happily do so again.
In my search for my next car Rufford Garage came up top every time, and now I know why!! Great vehicles, and even better customer service, it’s the only garage I’ve felt I’m buying off genuine /honest people! And my car has not disappointed 5*
Reviewer has confirmed their email address
just purchased my latest landcruiser from David and Andy at Rufford Garage. Very friendly, very professional and very knowledgable...made it the easiest car purchase i have done ! Thanks guys i would definatly recommend you and will be back in any future vehicle purchases i might make. thanks again.
Reviewer has confirmed their email address
Rufford Garage offered me a 3 month MAJOR mechanical breakdown warranty on an overpriced corroded and mouldy pick-up! The warranty isn't worth the paper it's written on and the salesman seemed was not forthcoming when asked about paint overspray. Poor poor service.
Sean Poole from Rufford Garage in response to Overpriced and arrogant
HI K W, We have no record of suppling any vehicles to a K.W. however please feel free to contact ourselves at the garage to discuss any genuine problems or issues. Kind Regards The team at Rufford Garage.
Welcome to Rufford Garage a family run business...
Whereas a Van and Commercial Vehicle Specialist you will find huge savings on used Vans, Double Cab, King and Single Cab Pick-Ups 4x4's regular and Specialist Commercial Vehicles for sale in Mansfield, Newark, Retford, Chesterfield, Worksop, Nottinghamshire, South Yorkshire, Lincolnshire and surrounding areas. Here at Rufford Garage we offer good quality choice and value on used Vans, Double Cab, King and Single Cab Pickups, Commercial Vehicles and 4x4's nationally and locally In the Midlands.
We invite you to browse through our fast-changing stock where you will find one of the best prepared selections of used Vans, Commercials and Pick-Ups locally and nationally, featuring brands and models such as Ford Transit, Citroen Relay, Luton’s, Tippers, LWB, SWB, High Tops, Panel Vans, Mitsubishi, Nissan, Toyota, Land Rover and Volkswagen to name just a few.
With an extensive range of used Vans, Double Cab Single and King Cab Pickups 4x4's and Commercial Vehicles in Farnsfield Nottinghamshire, Rufford Garage should be able to supply your next quality vehicle. So, if you can't see the quality Van, Double Cab, King or Single Cab Pick-Up, 4x4 or Commercial Vehicle you are looking for, give us a call as it might be just arriving.
When meeting our team, you will find we pride ourselves in supplying high quality low mileage vehicles prepared to the highest standards and will offer you the benefit of our 35 + years’ experience in the retail motor industry. All Vehicles are available for export outside the UK, all retail vehicle sales include a service and new Mot test prior to delivery, we are licensed credit brokers and can arrange all types of vehicle funding, so why not contact us today...?
Deals in: 4x4s, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
Rufford Garage
Old Rufford Road
Newark
Nottinghamshire
NG22 8JD
Mon | 09:00 - 17:30 |
Tue | 09:00 - 17:30 |
Wed | 09:00 - 17:30 |
Thu | 09:00 - 17:30 |
Fri | 09:00 - 17:00 |
Sat | 10.00 - 15:00 |
Sun | CLOSED |
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