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Recently purchased a used car from Russell Ham. Was told that the "timing belt was checked" however, after getting all of the service history it was clear this service was overdue, and they clearly wouldn't have checked it! They offered to do the timing belt for £500; however, my local garage were charging much less than that. They provided a new MOT with no advisories, however, two weeks later the brakes on the front required replacing due to squealing and having cracked discs and worn brake pads, these weren't covered under warranty as they're classed as "wear and tear". Satnav/stereo system also bugging out, cutting the audio and crashing, and when reported to them for support under warranty they explained they "don't do electrics" and couldn't support with this. They did, however, fix the broken electric window swiftly. What would have been decent, would be to do this work prior to sale, or to be honest about what will be needed in the coming weeks and reflect that in the price. Hoping that now i've paid the additional funds to have these issues rectified, that it'll be a nice reliable car. It's disappointing that you go to a recommended garage such as Russell Ham, to avoid being stitched up like this, and yet here we are! Wouldn't recommend to a friend and sadly wouldn't use again.
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Bought a car last Thursday from a great salesman Needed the car for work, and got the car all ready buy the following Tuesday with a full mot all valeted and full service and tax it for me, and on the plus side gave me two years mot and service at there garage in Milehouse Recommend for sure thanks and keep up the great service
Bought a car at this sales recently and the sales man Darren was very helpful, I needed the car quickly to be able to get to work and Darren managed to get it all sorted in good time, happy customer!
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Russell Ham Car Sales seems to have gone down hill in recent years. Darren the sales man is a fast talker but does not fully disclose issues with vehicles. Once purchased the owner of the garage would rather avoid his responsibilities than resolve them amicably. From my experience there is no way I could recommend this dealership.
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We have had 3 quality cars from Russell ham car sales, helpful and listens to want you want.
I bought a Renault Clio from this dealership back in June. The dealers were really helpful and friendly and The car is in great condition. Really clean and just as I was expecting, no nasty surprises. The car came with 2 years free servicing and Mot and I have had only 1 issue with the car which was the AC but they had this sorted out with in an hour. I am really Happy and I would definitely recommend Russel Ham Car Sales.
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We have had a lot of issues to do the previous car we bought here and the only way to get it sorted was to replace it with a different car. We Had to do it with the same dealer as we need another car that works straight away. We now have a Ford which is a good car and good value. The service was good and the owner was OK this is why we would recommend to friends and family
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Russell Ham Car Sales is an Independent dealership that is based in Plymouth. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Russell Ham Car Sales
112 Laira Bridge Road
Plymouth
Plymouth
PL4 9LR
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