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8 reviews from our car dealer reviews community
Leave a review for Russell Street Motors
Leave a review

8 reviews from our car dealer reviews community

Leave a review for Russell Street Motors
Leave a review
"Fair price for a great car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The gentlemen at Russell Street Motors were very helpful and friendly. They did me a good deal on a VW and even helped my boyfriend find out what was wrong with his car! Great service!

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+0 Found this review helpful
"Would definitely use again!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can't say a bad word about these lads, pleasant and friendly to deal with and did me a good price on a motor.

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+1 Found this review helpful

David Lobban in response to Would definitely use again!

I purchased a great little car from Usman in May this year.... no hassle sales, he simply let me take two cars (same make & model but one was in better visual condition than the other) for a test drive and make my choice. My choice needed a new battery and he also said he would have it valeted: I picked the car up the next day with new battery and I accused him of swapping license plates because the valet job was so good! Great person to deal with!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a bmw 525d touring from russell street a couple of months ago. Great guy and fantastic service. Did his best at helping me source a couple of parts even tho id bought the car a few weeks prior. Can't fault the guy, would highly recommend.

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+2 Found this review helpful
"Great Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The gentlemen at Russell Street Motors were very pleasant and helpful in finding me the right vehicle, and they gave me a good price on a part exchange. I am very pleased with the Golf I purchased from them, would definitely recommend.

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+1 Found this review helpful
"AVOID AVOID AVOID!!!"
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

AVOID AVOID AVOID!!!! I was looking to buy my first car from russell street motors the first issue was the car needed new front discs at a cost of over £600 which at first ussan an employee at russell street motors refused to do until I asked for my deposit back that should've been my first clue so I travel down from Glasgow where ussan meets me at the airport & seems like a genuine guy tells me it's his fathers business we arrive at a garage were the car that am paying 15k for is sitting unvaleted he says he'll get it watched & put some petrol in it he does neither then we then go to the office I drive the car it seems fine this car has an smg gear box which I'd never driven before ussan says this car rarely uses first gear another clue there so I pay the 15k upfront & get 6 month warranty & head home after a couple of weeks the computer system in the car starts working when it feels like I phone ussan who fobs me off with some story that the car needs to be driven more I take the car to a BMW specialist turns out the car needs a new battery at a cost of £190 the car also needed bulbs & oil at a cost of £100 then after 10 weeks the car starts to jerk into gear needing a new clutch costing me £1050 the warranty company won't cover it so I call ussan asking if he'll help me out with it he try's to blame the warranty company after 5 mins of repeating myself ussan finally says you'll need the ask the owner of russell street motors I ask who is the owner he said my uncle I say thought it was your father he tell me that his uncle & father are the same thing which I find very odd so now I have no choice but to get trading standards involved but in the mean time am down £1050 Take my advice avoid russell street motors

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"Quick and simple "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The dealers at Russell Street Motors were really helpful and friendly. I purchased a Vauxhall Corsa at the start of this year and up to now it's been perfect. I have had no issues with it at all. It was immaculate when I collected it and the value for money is great. I would recommend Russell Cars to anyone.

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+2 Found this review helpful
"Very friendly and patient"
3.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We needed to drive 2 hours to look at a car that was for sale at Russell Street Motors. I phoned the dealer who gave his name to ask him to read out the service history for the car before we came to look at it. He gave a very detailed list. He also opened up his premises so we could come on the Sunday. When we arrived he was friendly. He was chatty and helpful and also pointed out some of the flaws of the car. He was patient both whilst we looked carefully around the car and allowed a long test drive. Again he was considerate whilst we had a final look around the car. Although we didn't buy the car, because we felt that it was overpriced and there were issues which would need to be addressed to get the car to be the standard we felt for the price. We would definitely travel the distance if other suitable cars came up on his forecourt. Thank you Ussman.

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"not perfect"
3.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service at Russel Street Motors is okay... There were a few more issues with the car than the ones stated but the car was still pretty good value for money and has been okay since its been fixed. could have been better but I would still recommend.

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+1 Found this review helpful
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Dealership Information

Russell Street Motors is an Independent dealership that is based in Burton-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

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Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
8 reviews4.2 out of 5 stars — Rated Very Good
Excellent
5
Very Good
2
Average
0
Poor
1
Terrible
0

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  • Contact Information

    Address

    Russell Street Motors
    Russell Street
    Burton-on-Trent
    Staffordshire
    DE14 1EN

    Get in touch

    01283 562143
    http://www.russellstreetmotors.co.uk/

    Opening times

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    Dealership Statistics

    87%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Russell Street Motors

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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