I have also been swindled by these rude, unprofessional railroaders. Bought a 2008 VW GOLF in February 2024 that, when taken to Halfords in March for an oil change and tune-up, was told that is was dangerous to run and needed severe work. Spent £2000 with these monsters, plus another £150 for '6 Month Warranty'. I took the car back to the lot in early April with a legal letter claiming they are by law required to either replace the car, repair the car for free, or refund me my money in full. Not only was I treated poorly, but was told--by the man who initially sold me the car--that he was not 'able or entitled' to authorise any returns, repairs, or exchanges because 'his boss Mike' was out of town for the next few weeks. I left my signed letter, my phone number, and email with then to contact me when 'the boss returned' and never heard back. Long story short, I have paid another £2500 to get the car running (as an international postgraduate student this was the most viable considering that headache of insurance, logistics, time, etc.; also plain principle) and now want to pursue legal action. For those of you who have previously made claims, WHAT ADRESS, PHONE NUMBER, AND/OR EMAIL DID YOU USE? The number I have for them was a burner I believe; I was never given an email by them or Auto Trader; and the address for 'M2 Car Sales' (despite my payments going to RX) was text to me (and the 'dealer' does not appear on Google Maps).

These are the biggest bunch of cowboys, aggressive, intimidating and thieves. They do not deserve any stars in rating.

We sent £100 deposit to these scam artists to hold a car for us. We travel up to Manchester from the West Midlands to be told the car was already sold even though we spoke to the guy last night and he confirmed that he still had the car. When we got there this morning, no car. Also took the mickey with the refund of the deposit scammers, rude and a waste of time.

I purchased a 12 year old Corsa off Mark from Rx sales in May. To start off I paid an extra £50 to have the car delivered to my house. This was done but the car was left with no fuel in whatsoever. I am also yet to receive the logbook for the vehicle, some 5 months after purchase. I have contacted Mark 6 times regarding the logbook and heard nothing back. It was stated in the autotrader ad that the vehicle was in a good condition with an MOT lasting until Feb 23. While the MOT is until then, the car has needed 2 new tyres, new suspension, two new fog lights and new spark plugs. I WOULD NOT RECOMMEND purchasing from Rx sales, a company seemingly run by an absolute chancer preying on swindling fools like myself.