13 reviews from our car dealer reviews community
Leave a review for Ryde Autos Ltd
Leave a review

13 reviews from our car dealer reviews community

Leave a review for Ryde Autos Ltd
Leave a review
"Unreliable and Unaccountable dealer"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am deeply disappointed with the level of service I received from Ryde Auto. When I purchased my second-hand car from them, they promised to provide a warranty and ensure that the car was in good working condition. However, after driving the car for only 1 week, the central locking system stopped working. I immediately contacted the warranty company and was told that the fault would be repaired under the warranty. To my great disappointment, I called back the dealer and Ryde Auto has now refused to repair the fault, despite their earlier promises. This has left me with a car that is not fit for purpose and has put me in a difficult position. I trusted Ryde Auto to provide me with a reliable vehicle and to stand behind their promises, but they have failed to do so. I urge anyone considering purchasing a car from Ryde Auto to think twice before doing so. Their lack of accountability and disregard for their customers is unacceptable, and I would not want anyone else to have to go through the disappointment and frustration that I have experienced

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+29 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Best service ever received

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"Not Recommended"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The owner of Ryde Autos Ltd sold me a defective vehicle which had major mechanical faults within first 3 months ownership. When I asked him to repair the vehicle he ignored me, so I had to pay over £1850 of my own money to get the car back on the road. There were also more problems with the vehicle after that but the owner didn't want to know and did nothing even though Consumer laws require him to repair or replace. The warranty they provided was useless as didn't cover wear and tear. So think twice before buying from Ryde Autos Ltd

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+34 Found this review helpful
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Dealership Information

Ryde Autos Ltd is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
13 reviews1.3 out of 5 stars — Rated Terrible
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
11

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    Dealership Statistics

    7%
    Would recommend this dealer to family and friends
    7%
    Percent of reviews responded to by this dealer

    Additional Information About Ryde Autos Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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