I cannot recommend enough S JAMES PRESTIGE, buying process was so smooth and fast. Applied for finance on Monday morning and i picked up the car on Thursday afternoon, they sent me a video with how the car looked before cosmetisation and after . Thanx everyone again and specially to MICHAEL who went out of his way to find out what fragrance was used in the car and even sent me a link where to buy it from.

Billy was amazing whilst I was looking for a car. I didn’t end up buying from these guys but wanted to. They just didn’t have the model I needed. Highly recommend and they do not push you to purchase. PLUS the extras they put in for £200 makes the cars look beyond anything else on auto trader.

Having been looking to replace our existing car we decided that a Mercedes’ E class estate would be the perfect fit especially having 3 dogs so put a budget together and started the search.Let me firstly explain that I am a retired Dealer Principal having worked for many premium brands including Porsche for over 40 years so had a pretty god idea what to look for when searching nationally as distance wasn’t an issue for the right car and company to deal with. After much searching I came across S James Prestige and found a number of cars that potentially ticked the boxes and having read previous reviews decided on a vehicle and made the call. I had a list of detailed questions prepared and the call was answered very professionally by Natalie who is in the Sales department and took note of all the details that needed addressing and very promptly answered them to satisfy concerns and even went to the trouble of forwarding me an in-depth video of the vehicle to satisfy and give me assurances of both specification and condition. The process followed in detail by Natalie was nothing short of outstanding in every way and having travelled for nearly 3 hours to collect I felt reassured that I wouldn’t be disappointed. Upon arrival the car was ready fully valeted and extras fitted which I felt enhanced the appearance and it looked truly stunning. Natalie greeted us and completed all the necessary hand over paperwork including taxing and explanation of warranty’s and controls and features. I have bought many cars since retirement including my other car a Jaguar f-pace SVR and I must say that the whole experience of S.James Prestige was above and beyond my expectations and that was down to Natalie from the moment she took my phone call. Having drove home and had the car a week it drives faultless and for a four year old car is immaculate in both appearance and mechanically. Having had a front splitter fitted prior to delivery which I thought suited the front view I had the unfortunate issue of driving over a raised parking post and totally ripping off the splitter which I was totally gutted about so rang Natalie in the hope that she could locate me a replacement or give me some advice. It is at times like these that you find out just how good s company and it’s staff are and again Natalie excelled and promptly arranged for a replacement to be sent the following day which totally blew me away with her support. In conclusion can I say a huge thank you to Natalie and SJames Prestige for supplying me with the most amazing fantastic service and a beautiful Mercedes and to suggest that if you are looking for a vehicle speak to Natalie and experience the journey I have had and look no further.

Very happy with the service, quick, no stress and very happy with my new car. Billy at S James prestige was happy to help with anything I asked of him. Would highly recommend.

Outstanding service!!! The process of buying my car from start to finish was seamless, the staff were very attentive and were in constant contact and happy to assist with any queries I had. The car I bought was stunning, delivered on time and hassle free

Would highly recommend this garage, communication from my initial enquiry to collecting the car was brilliant, both the car and service provided by Khloe and the team were immaculate!