I was able to purchase a beautiful black Mercedes which was made to perfection with the callipers, alloy's the de chrome detailing. Lovely customer service, fast and convenient. Hassle free purchase.

From the moment I first interacted with Josh at S James Prestige, I knew I was in capable hands. I was in the market for a Mercedes A class, and Josh made the entire car buying process super easy and stress free. Josh was attentive, understanding my needs and preferences, and he guided me to the perfect choice with zero used car salesman games - so I need up getting stunning Mercedes A class. Josh made the process a breeze. The follow-up service was equally impressive. Josh ensured that every query I had was promptly addressed, reinforcing my confidence in my choice and in S. James Prestige. When it came to the handover, it was smooth and effortless. No lengthy or complicated procedures, just straightforward efficiency. This reflects the high standards of customer service that Josh and S James Prestige uphold. And then there was the car itself! When I saw the Mercedes A class in person, it was even better than I had imagined. The condition of the car was top-notch, it had been immaculately prepared and was ready for me to drive away. To sum it all up, my experience with Josh at S James Prestige was nothing short of exceptional. The superior service, the easy purchase process, and the outstanding condition of the car all deserve a five-star rating. If you're considering buying a car, I cannot recommend Josh and S James Prestige highly enough.

Excellent customer service lovely people and most of all car fantastic.will definitely be visiting in the future

From start to finish was so smooth as changed my mind for a dearer car after having finance all in place for X3 that was no problem at all to Michael, Got X5 instead it’s a beauty Car with the detailing done also car was absolutely gleaming. Came down from Scotland first time going to S James. Won’t be last thanks again 😀

The car we purchased was perfectly presented and cannot fault the car in any way. The customer service we got on the day and leading up to collection was first class and the car is stunning on the road and will be back for our second car very shortly... The only constructive criticism I will give and possibly because you do sell great cars was getting hold of somebody on the phone to place the order in the first place. We are so glad we persisted because the car and the service was first class.

Amazing experience, cars are immaculate. Very friendly staff and really helpful

The service from sjames prestige is 10/10. I had the pleasure of dealing with salesman Micheal, who was extremely professional and helpful to make the whole process easy.

I bought a lovely BMW SERIES 4 M Sport, and I couldn't be happier with car, or tge service I received. I'd never bought a car were I had to reserve it first, however the car was exactly as described, with a superb spec, and i was blown away when I went to pick it us. The price also is just so more competitive than anywhere else i looked, and for the spec and finish that you get, no where could compare to SJP. I also love how you can personalise the car if you want extras, which are very well priced. Josh who I dealt with, was superb, and very knowledge,answering all of my queries, before, during and after, and always got back to me really quickly. All of the team I dealt with in the office on collection day were great too. I did also choose to take out tge 3yr warranty, which is really well priced, and gives that added peace of mind, particularly as a previous car I bought from another dealer in the past gave me all sorts of issues and cost me a fortune, and I never want to be in that situation again, so taking out the extended warranty was an easy choice for me. I highly recommend SJP, they were a pleasure to deal with from start to finish, and I wouldn't hesitate in returning to them for my next car purchase.

Please if you are thinking of buying a car from S James don’t! It’s been a long and disappointing experience which would be to long to cover in a review however some key points are….. I have a car that is making a noise and because they cannot resolve the issue they used pressure tactics, effectively an ultimatum to try and push me into making a decision about returning the car last night. I would have been returning the car without the money being refunded. Would they sell a car and allow me to drive away with a promise of paying in the morning! I don’t think so! The warranty was sold as a BMW equivalent warranty, yet when I wanted to book it in to my local BMW garage I was told I couldn’t. Clearly not a BMW equivalent. I would argue it’s not worth the paper it’s written on. I have had a call from Mr S James himself this morning and I can see where his business gets its aggressive, threatening and not willing to see things from the customers perspective attitude from. They say as a leader it’s the shadow you cast that sets the tone that people will follow. In summary please if you are reading this review think twice about buying a car from S James, looking from the outside the cars look great but all isn’t what it seems and when things go wrong customer service goes out the window and the threats begin.

Recently brought BMW 520D Touring from S James Prestige, the team where professional welcoming and helpful. The car was prepared before arrival to a excellent standard, with all the work asked for to a high standard car looked amazing and drove really well with no issues at all. Customer service was excellent special mention to Michael he went the extra mile from start to finish. Collection was very efficient after the test drive took less than 15 mins to complete and go through paperwork. Thanks again highly recommend S James Prestige Best Regards Rico