428 reviews from our car dealer reviews community
Leave a review for S James Prestige
Leave a review

428 reviews from our car dealer reviews community

Leave a review for S James Prestige
Leave a review
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"BMW x7"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful And gave very good support on after care

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"Perfect sales person "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Natalie was a nice person to talk to. Went through each of the options for the car and gave a lot of information. Highly recommend

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"Outstanding Vehicles and Customer Servic"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

What a joy it was to work with Michael and the team at S James. Painless and efficient from start to finish! The quality of the finished product is amazing and a real head-turner!

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"Honest Review "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Honest review. First of all I wasn’t very excited to drive 3h down there for the car because contact by phone was not very good. Was hard to get in touch with them. But when I get there all of this changed, been really impressed with the car, really nice and clean. Customer service over there was brilliant, very friendly staff. They didn’t had any problem with HP from my bank and not from them which I am happy about. Everything went nice and really quick. I did full service check at Mercedes main dealer and car it’s great, doesn’t have any mechanical faults, all good. I am really happy about the car how it drives , really good choice. Only thing, had a small issue with one of the parts inside more like a cosmetic issue, but I’ve replaced that myself and didn’t cost a lot. Also after few weeks I had the car I’ve noticed I don’t have A/C and most likely I need to recharge, but I get in contact with SJamesPrestige which paid for it and that was really helpful and nice from them. Overall I am really happy about purchase and I can definitely recommend this place.

"Great Service and Great Car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks to Josh D, I was able to get my dream German ride in a week. His customer service is 10/10 and the ladies on the collection day were also awesome. I definitely recommend S James Prestige.

"Rude and unhelpful"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Phoned to attempt to arrange to buy a vehicle and was told I had to leave a deposit and next appointment was 4-5 days away I said I’m not willing to leave a deposit due to the bad reviews I’ve read on people not getting deposits back I was told an email would be sent to say my deposit would be returned if I was unhappy I mentioned an email was not legally binding I asked to speak to a manager but one wasn’t in I said all I wanted to do was come and look at a car I was told I’m being rude to which I replied I am not but I could be I just choose not to be then the jumped up stupid girl on the phone hung up , after trying to call back several times they will now not answer - childish really , What a joke of a company Cowboy outfit and just shows all the reviews I read are likely true Looks like I will take my cash elsewhere to a proper garage

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+1 Found this review helpful

KELLY JAMES from S James Prestige in response to Rude and unhelpful

Good morning Karl I am sorry to see you have felt the need to leave us a 1 star review. As. explained on the telephone we do require a £500 reservation fee to secure any vehicle. this then allows for any upgrades / optional extras to be completed on the vehicle ready for your viewing/ collection. If, upon viewing/collection you felt the vehicle was not suitable the £500 reservation fee would be refunded to your card immediately. This also ensures that the vehicle is taken off sale and is secured for you. I personally handle all refunded transactions and can assure you that had the car not been suitable your reservation fee would have been refunded. I have spoken with the lady in our sales department who you dealt with and know that she is an extremely polite, professional who is a great representative of our company, hence the large number of 5* reviews she has received. She has advised that she had reiterated the above information numerous times and explained our business model, sadly this was not to your liking and your frustrations led to her terminating the telephone call. Our sales team are always on hand to help but we expect the same courteous/polite manner that we provide to all of our customers. Many thanks Kell James

"Fantastic Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish Michael and the Team at S James Prestige were amazing. Very helpful and ran through all the details and optional extras for my vehicle. The vehicle itself (A6) is stunning and spec was even better than the photos. Collection day itself was hassle free and Sarah-Jane was fantastic. Even the lovely Sasha was lying in the doorway to greet me with her paws. I would highly recommend!

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"Mercedes C-class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service and great car

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"Audi A5 "
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service from the guys at prestige. Lovely car

"S james"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service Vehicle well prepared Definitely best decision i’ve made buying a car from s james ✌️

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Dealership Information

S James Prestige Limited, specialist Audi, BMW, Porsche & Mercedes dealer

S James Prestige Limited specialise in sourcing extremely high-quality pre-owned BMWs, Audis, Mercedes and Porsches. We deal with pristine vehicles and provide exceptional service from initial contact right the way through to completion of the sale and beyond.

In terms of our pricing - we ensure that we offer extremely good value for money alongside peace of mind, providing a premium warranty with nationwide coverage with all of our vehicles.

We also offer extremely competitive finance rates and all you need to do is call and do a 5-minute application over the phone in order to get a decision.

Contact Us

Click here to get in touch with S James Prestige Limited - quality used car retailer of Essendine.

OUR PROCESS

  1. You choose your car on the website
  2. Call our sales team to discuss
  3. We spec the car as to how you want it
  4. We confirm funding options and arrange finance
  5. Secure vehicle with £500 balance
  6. Speak with our collections team and arrange a day of collection or delivery within 7-10 days whilst we prepare your car
  7. Either receive car via delivery or come down to view the car
  8. Once happy with everything, just a few signatures and you're ready to drive away in your beautiful bespoke car

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2013

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
428 reviews4.7 out of 5 stars — Rated Excellent
Excellent
392
Very Good
2
Average
8
Poor
8
Terrible
18

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    Contact Information

    Address

    S James Prestige
    Wakerley Works Bourne Road
    Stamford
    Rutland
    PE9 4LT

    Get in touch

    01780 435024
    http://www.sjamesprestige.com/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 17.00
    Sun 09.00 - 16.00

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About S James Prestige

    Company Formed: 2013
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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