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6 reviews from our car dealer reviews community
Leave a review for Sandicliffe Stapleford Ford
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6 reviews from our car dealer reviews community

Leave a review for Sandicliffe Stapleford Ford
Leave a review
"Could do better"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a Ford focus Active X from sandicliffe stapleford Nottingham 4 months ago. Although the car itself is fine on the whole, the reason why I’m giving a poor rating is because the whole experience hasn’t been as good as it could be. When I buy a car (which happens very very rarely) I don’t want to have to take it back a few weeks later to sort something out yet this is what happened. I had issues with Apple CarPlay immediately and worked out the software wasn’t up to date. I tried updating this myself over WiFi which it says you can do, but it just didn’t work and seems this is the norm. So I had to take it back to get the software updated, more time out my busy schedule, and they tried to charge me the price of a courtesy car to use whilst it was being fixed! They said they would update the maps software also, yet when I picked the car up I asked if maps had been updated and they said it hadn’t been as that was chargeable, £75. Look, when you buy a Ford car from a Ford dealership, the least you expect is that they’ve taken the bloody time to update the software and satnav before you drive the thing away, the computer is the heart of the modern car and integral to the user experience, it’s basic stuff yet wasn’t done. Bad practice, and on this basis I can’t recommend them. Also, when I bought the car the salesman purportedly changed the batteries in both remotes, yet a few weeks later they both started saying batteries needed changing. It’s the little things which make for a good experience and there’s definitely room for improvement here.

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"Fantastic service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We’ve just received our lovely new car from Sandicliffe in Stapleford. The service was excellent from start to finish (not that I’d expect anything less as this is our second car from them). Dale Knight could not do enough to help and find us the car we really wanted. Ever patient with my many questions! Due to Covid we couldn’t see the car but they sent us a very detailed video of it beforehand so we could be sure we liked it. We felt in good hands throughout this process. See you next time Sandicliffe!

"Don't buy a car from Sandcliffe! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't buy a car from these guys! They rip you off by selling cars that haven't been check thoroughly. I bought an Audi A4, within a week the transmission was slipping and the cv joints need to be replaced. I bought it online, so i didn't have the chance to test drive the car. Boy, was that a mistake. I have a warranty, however, the warranty company won't honor it. They said this was a pre-existing issue and that Sandicliffe would have known about it. So, off to court, we go! Sandicliffe is SHIT!

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+2 Found this review helpful
"offer poor service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bad service. Poor management. All round bad place to get a car so would recommend going else where. I called up a day before i wanted to buy the car telling them that i will purchase the next day and will travel 200 miles to collect. When arrived the car wasn't ready and told i couldn't drive back that day!! What a joke the management is and now trying to change and extra £300 for delivery. Stay away people and go else where

"scratchcliffe !!!"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We bought a new car last month from sandicliffe at stapleford and we managed to add a scratch, went to the showrooms to ask advise, we were sent by mark pallet to the bodyshop where we were met by a smile from sammy, who fetched another mark, he came and very quickly removed our scratch, we have found all the staff to be happy and helpful, aaron, who dealt with our buying of the car, was very helpful and patient.

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"Good dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a Ford Focus from Sandiclifee Limited in February. It was clean and in good condition and I had no issues with it. The dealers were helpful and friendly and I would recommend Sandicliffe to my friends.

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Dealership Information

Sandicliffe Stapleford Ford is an Franchise dealership that is based in Nottingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
6 reviews3 out of 5 stars — Rated Average
Excellent
3
Very Good
0
Average
0
Poor
1
Terrible
2

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  • Contact Information

    Address

    Sandicliffe Stapleford Ford
    Nottingham Road
    Nottingham
    Nottinghamshire
    NG9 8AU

    Get in touch

    0115 790 0180
    https://www.sandicliffe.co.uk/our-locations/east-midlands/nottingham/stapleford

    Opening times

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    Dealership Statistics

    50%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sandicliffe Stapleford Ford

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