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Great customer service, the guys spent time assessing my needs and then matched me with cars. I wasn't rushed and time was taken to let me go on test drives until the perfect match was found. The car I purchased was great value for money and when I had questions that could easily have been answered by reading through the book they were happy to answer by telephone. I will definitely recommend to others and be back when I want an upgrade. Thanks guys.
I recently purchased a car from Andy... as a woman there is always a concern that you will get ripped off, but he has been very helpful and trustworthy throughout the whole process. I had a problem with the water pump two months into the warranty which Andy quickly resolved for me. He has been more than willing to help even after the warranty had ended. I would definitely recommend Sandstone and already have to my friends and family :)
Why is it that this kind of dealership performs so accurately to their stereotypes??? 150 mile round trip and the car wasn't ready despite three emails. When I arrived I was pounced on by 4 guys who squirted soap all over my car before I could stop them! So car wasn't ready, I was handed a key and told to go and look for the car. Car unlocked from the fob so looked in boot. Filthy and missing the spare. No attempt at cleaning inside or out, which turned out to be similar to the rest of the car. Then sat in the car and the only key didn't fit in the lock. Then the driver's window opened by itself. Salesman said 'this has never happened before' and then forced the key into the lock several times before it would go in. Lo and behold the battery was flat. I asked him whether it need a new battery and he said no just a re-charge. I know that a fully discharged battery on an old car needs replacing 100% of the time yet he was quite happy to lie and claim otherwise. He jumped the car, and then told me that there had been a replacement engine 5 years before. He tried to tell me that this is a good thing, but let's face it, could there be a less enticing bit of news on a second hand car? I then told him that I had been in the trade years ago and that didn't stop the lies. The alloys were all kerbed and the paint was flaking off from all of them. He claimed this was 'acid' but they had been crudely sprayed with an aerosol. How these dealers are still in business is beyond me as I'm guessing that this is just a typical day in the office. All in all a sour experience with no apologies, I assume that someone without such a keen eye will be sold that bag of nails.
Really nice and relaxed salesman, reasonably good service, good clean cars and great value. Would recommend Sandstone Warwickshire.
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Sandstone Warwickshire is also known as Sandstone Solihull. At this dealership you will find all of the typical dealer services such as used car sales part exchange on your current vehicle and finance.
If anyone has had an experience at this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Sandstone Warwickshire
60-62 Rugby Road
Coventry
Warwickshire
CV3 2AX
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