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After sales service is non existent. Will not respond to emails to resolve a minor issue.
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bought a Nissan Qashqai and so far very pleased with car. sales person helpful, sales manager a little quick off mark with finance, warranties etc before even getting a test drive but overall happy with experience.
I'd be happy to recommend Sascron, the way they handled the sale was fantastic. I can't remember the name of the salesman who assisted me but the was very helpful and knew all about the car I was buying which made my choice that much easier.
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A very enjoyable and hassle free car buying experience. The staff were excellent, I was given plenty of time to check over the car before being offered to take a test drive. The price was fair and the purchase was completed swiftly. I picked up the car a few days later and it was immaculate.
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I purchased a BMW X3 3.0 M Sport, firstly the is fantastic, it was not cheap but worth the ££ as BMW's are so reliable. We dealt with Sascron's Snr Sales Agent Dale , have to say it was pleasure dealing with him, he was knowledgeable and did not try to over sell which is refreshing. Would not have any issue in recommending Sascron and particularly Dale.
Sascron were good as gold, The car was clean and ready on time, everything was professionally done and I was in and out in 30 minutes. I'd happily recommend them.
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DO NOT BUY A VEHICLE FROM THIS COMPANY FOR THE FOLLOWING REASON After reporting to Sascron a fault with my vehicle 3 months 6 days after purchasing it and only 6 days after the 3 month warranty expired. Sascron informed me that they would not compensate for any repairs needed. The vehicle purchased was under 3 years old with 37000 miles on the clock when purchased. I was told by the sales person I bought the car from (Rana Chodha) that his manager had told him that as far as Sascron were concerned “I ROLLED THE DICE AND TOOK MY CHANCES” If you still decide to purchase a car from this company after reading this review, please ensure that you cover yourself completely as once you hand the money over, they will not take responsibility if it goes wrong.
I bought a 2008 BMW 3 series in October 2014. My Z4 trade-in had some light repairs needed so I got less for my part exchange than I would have liked but overall was pleased with the deal. A few days after I took the new car home I had a few issues (engine ticking and an engine fault warning light) and contacted Sascron. They asked me to take the car to their approved service centre which I did. Due to the faults, the car needed to go to a BMW main dealer so I contacted Sascron and they asked me to take it to their nearest dealer in Hook. They had the car for two days and everything was fixed and covered by Sascron. The car now runs like a dream. There's always a risk buying a 2nd hand car but I was pleased Sascron rectified the faults considering the car cost £16K. Thanks Sascron - very pleased with the car and the fact you rectified the faults. I would recommend Sascron.
Bought. 2011 kia with 4yr kia warranty. Left,had trouble geting money they owed me, seing as I lived. Local went back & finaly paid up. Then found out rear windscreen. No good, checked with kia,not covered went back to dealer, did not want to know. Going to cost me about £300. Not happy overall. Lots of calls from me not answered, not many from them, unable to check windscreen unti weather conditions. right by then to late, shame. good car,price & sales just bad aftersales.
Car went a little funny after a short time after and let Sascron know about it this. Went in with it and they was telling me it wasnt the fault i was told from elsewhere and there isnt a problem. There was a lot of back and forth with this before we eventually had it fixed. Even with a warranty this cost me £300 plus on diagnostics and calls etc. It is a lovely car really is, ashame im having this experience so far, with any luck this is the end of it
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Sascron is an Independent dealership that is based in Thatcham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Sascron
Ashford Hill (B3051)
Thatcham
Hampshire
RG19 8BJ
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