We were informed we had to pay a FULLY REFUNDABLE deposit in order to secure a test drive. We were clearly informed that if we were not happy with vehicle or for any reason, we would receive a full refund of our £500 deposit. We cancelled the test drive the following day and guess what, the refundable deposit has not been refunded. Read the reviews on here and other websites. Don't pay a deposit!!! If you wish to join me in court proceedings against them, please contact me Stuart Lyon at hotmail dot com.

My husband and I drove for over 2 hours yesterday to specifically see and test drive a car with Sascron that I had seen on Autotrader. When we arrived we had the most uncomfortable experience we have ever had when buying a car. I was allowed to see the car, which did in fact look beautiful and as described, but just as others have said, I wasn't allowed to have a test drive until I had sat through about 40 minutes of talk on finance, gap insurance and warranties, none of which I was interested in. The first young lad we talked to didn't have a clue about what he was selling as I had to point out to him from the booklet I was given that the aspect of the warranty we were discussing didn't even apply to cars over 6 years old (we were looking at an 8 year old car) and he clearly had no idea. Sensing he wasn't doing so well, the manager Matthew then took over trying to sell us warranties and gap insurance and seemed frustrated when I wasn't interested. When I tried to move things along and do a deal on price, I was told this wasn't possible and that I must commit to the full asking price (plus an previously unknown admin fee of £149) before I could do a test drive. I don't have a problem with them holding out for the higher amount, that's absolutely their prerogative to do so but the ridiculous thing is that I would have gone up to the full amount they were asking if I had liked driving the car but there was no way I would commit to it before I'd even driven it - who buys a car before they know they like it?? In desperation I said we were going to look at another car that day, which we were but really only out of curiosity, the car with Sascron was always the front runner, but by that point, the two salesmen had so annoyed my husband that there was no way we were going to be buying from them that day. The irony is that I really wanted that car, and I STILL want to buy it as it really did look in good condition and at a reasonable price but there is no way I would deal with such hard sale tactics. So we all lose out - I don't get the car I genuinely wanted to buy (and would have bought that day had I been allowed to drive it) and Sascron lose out on a sale. Don't buy from them unless you are prepared to take out as much finance, insurance and warranties they can persuade you to buy plus commit to buying the car before you've even sat in it. What a disappointing experience and a waste of our time.

Absolutely appalling attitude form them once you have committed to buy a car. You have to take delivery when it suits them and the sales manager actually told me to take time off work !!! These people are driven by one thing only and that is to part you from your money and they don't care how they do it. Stay away from these people.