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Overall a very good experience viewing two cars and selecting one for purchase. One or two thoughts for consideration. Sales person was friendly but commission based sales creates a more pressured environment than is really helpful when wanting to take time to make a choice. Receptionists were again friendly and helpful, but very surprising that they did not know the location of the car I was looking for - or is that a deliberate means of getting customers to search and see other options?! Getting car cleaned and administration of sale slower than I would have expected.
Reviewer has confirmed their email address
Toby from Saxton 4x4 Ltd in response to Efficient and Friendly
Hello Dr T, Thank you for your feedback. We wish you many miles of happy motoring. Kind regards Saxton 4x4
we found Saxtons to be helpful and patient and listened to our requirements and got it right first time. Max our rep was very attentive and is still at the end of the phone when we have had additional queries. Well done Saxton!
Toby from Saxton 4x4 Ltd in response to Saxton's are patient and very helpful
Hello Mr C, Thank you very much for your feedback! We're pleased to hear you had a good time when buying your new car! Kind regards Saxton 4x4
Absolutely superb service purchased three in two years here now
Toby from Saxton 4x4 Ltd in response to Range river purchase
Hi John, Thank you for your review! We appreciate you taking the time to give us some feedback on your experience! Kind Regards Saxton 4x4
I contacted Saxton regarding a Ranger Platinum. They offered a fair trade in value for my vehicle. They had the vehicle ready for collection the following day - in immaculate condition. The transaction was very quick and efficient. Jake and Brett made the process very easy and comfortable. Highly recommend.
Reviewer has confirmed their email address
Toby from Saxton 4x4 Ltd in response to Very efficient and helpful.
Hello Chris, Thank you very much for your review! We're really happy to hear you enjoyed your buying experience. Kind regards Saxton 4x4
The sales specialists here are always run off their feet, but they do always go out of their way to help you. This is the second car i've purchased from Saxtons & i'm always impressed with the amount of stock and quality of cars, there is always some gem hidden amongst the rows of cars to meet your needs. You do hear people say 'don't buy from Saxton's' but i've not had a bad experience. They're a business at the end of the day & as long as you make it clear what you do & don't want, then there's no problems.
Toby from Saxton 4x4 Ltd in response to Always good service
Hi Rachel, Thank you very much for your review! We look forward to working with you again in the future. Kind regards Saxton 4x4
Tip top experience at Saxton for my recent car purchase. From the minute you walk in you know they have thought of everything to enhance your experience. From the reception area right through to the handover you can feel there has been a lot of emphasis around professionalism and customer experience and satisfaction.
Toby from Saxton 4x4 Ltd in response to Fantastic Service
Hello Carl, Thank you very much for your review! We're really happy to hear you had a good experience! Kind Regards Saxton 4x4
Just bought my car from saxton. Very helpful staff, excellent customer service. Special thanks to CHRISTIAN AND JEENA
Toby from Saxton 4x4 Ltd in response to Excellent service
Hello Majid, Thank you very much for your feedback! We're pleased to hear you had a good time when buying your new car! Kind regards Saxton 4x4
Saxton gave me a good price for my car and had a wide selection of cars to pick from. Bothe Luke and Jake were easy to deal with. I collected my car on Saturday 30th Sept, it was a very busy day but the handover took less than 30mins, Perfect. If I have to use the aftercare then hopefully this will be as good as the purchase.
Reviewer has confirmed their email address
Toby from Saxton 4x4 Ltd in response to Fast Efficient Service
Hello Ian, Thank you for your review! We really appreciate you taking the time to give some great feedback! Kind regards Saxton 4x4
Second vehicle from Saxton Another easy painless transaction
Reviewer has confirmed their email address
Toby from Saxton 4x4 Ltd in response to Easy purchase
Hello Andy, Thank you very much for your review! We're really happy to hear you enjoyed your buying experience. Kind regards Saxton 4x4
From enquiry to keys in hand only a matter of days. Fifth straight purchase from Saxtons. Great selection of vehicles. Staff, as always professional, friendly and knowledgeable, this time it was Charles, Andy and Britany-a Big Thank You- See you in another 3 years.
Reviewer has confirmed their email address
Toby from Saxton 4x4 Ltd in response to Saxton 4x4
Hi John, Thank you very much for your review! We look forward to working with you again in the future. Kind regards Saxton 4x4
Saxton 4×4 is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1970
| Excellent | 867 | |
| Very Good | 24 | |
| Average | 10 | |
| Poor | 21 | |
| Terrible | 35 |
Saxton 4x4 Ltd
Westway
Chelmsford
Essex
CM1 3BH
| Mon | 09:00 - 21.00 |
| Tue | 09:00 - 21.00 |
| Wed | 09:00 - 21.00 |
| Thu | 09:00 - 21.00 |
| Fri | 09:00 - 21.00 |
| Sat | 09: 00- 18:00 |
| Sun | 09:00 - 17:00 |
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