What an awful awful experience. Saxtons ignored you once they had your money. They eventually agreed to fix a snagging list of problems. We moved to Hong Kong and when we came back a Land Rover dealer confirmed the tyre pressure gage had been switched off as opposed to fixing the problem. This is both dangerous and cost be considerable money to fix problems associated with driving around with a flat tyre. Customer Services then referred to the Finance Director who confirmed the garage would not do something like this. Naturally the Finance Director being the obvious first point of call. Please tell all your family and friend - do not use this company. Their practices are dangerous, their cars represent bad value for money and there customer service is appalling.

Stay away from this unprofessional outfit. Everything was bad from beginning to end culminating in a 5 hour handover on delivery day as so many things were wrong with the vehicle. All they care about at Saxton is how many cars they can sell per month. There is NO customer service at all and once you have paid your deposit then you are VERY quickly forgotten about. I would suggest looking at other dealers if you want any kind of customer service at all. Awful experience that i wont be repeating there again!!!

Although the purchase of the vehicle went fine and easy the aftersales and overall treatment once they had the money and the car was handed over is just terrible. I have been chasing them for several months now on the service history booklet that was suppose to be provided with the vehicle upon collection and each time they blame the post of loosing it or tell me that the dealer is not helping them with it. As a garage that sell so many Range Rovers I find it strange that they have trouble getting the paperwork in order. On top of that is nobody inclined to even bother to get back to you or provide an update. Calls remain unanswered and emails are ignored. I know 2 friend who purchased a vehicle just around the time I did and they had the same issues. Eager to take your money, terrible to provide the service and support you expect when spending tens of thousands of pounds with them. I will never buy from them again and recommend anybody who is thinking about purchasing a 4x4 / range rover to go to a dealer or another garage as after 4 months of trying to get whats sold & promised over and over I am still ignored and no further then when I left the garage after the pickup of the vehicle.

From the first test drive of several vehicles (with no pressure sales approach) to the day of collection Saxton have been professional and very accommodating The part exchange price was good and the car delivered with the few minor cosmetics resolved to inc 4 new tyres Very pleased with Tom and John at Saxton would be very happy to deal with in the future