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We came down just 48 hrs ago having briefly (and randomly) looked online the night prior at the huge range of vehicles they had available. Truthfully, the visit could have very easily have gone the other way and we wouldn’t have thought much of leaving having not purchased a car, and drove away still fairly happy with our current car at that point, however meeting Keiran and his very soft, patient and personal approach to taking us round to look at some options completely sold it for us! The non negotiable pricing sits head and shoulders above other retailers for us…we don’t have time to sit in a car sales room going back and forward on pricing to get to a final figure, we would much rather know the genuine price and save the whole awkward shabang of bartering on the cost between us all. We have definitely not only found a new car we are happy with but hopefully a new dealer and a regular salesman to stick with for the future too because we brought into him as much as the whole experience here…if you can track him down for your apt you won’t be disappointed Driving away super happy after a very seamless and swift sale and be back again soon
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Saxton 4x4 from Saxton 4x4 Ltd in response to Impulsive purchase
Thank you for your review.
I really wish I’d never bought a car from here I should have gone with my gut instinct and pulled out of the sale when things started to go wrong. My sales man never responded to calls or emails and had to be chased, it took a couple of chaser emails to even get their bank details so I could pay the balance. There was a delay of 5 days for delivery of the vehicle as a software updated was spotted ‘just’ as it was being loaded leaving me without a car over a weekend no recompense for this was given. The car was delivered requiring an internal valet which should have been recompensed but still waiting for that (3weeks). To top it off it’s now sitting on my drive after spectacularly breaking down on way back from a family holiday have phoned them this morning no apology or concern just told after sales not in until tomorrow!
Saxton 4x4 from Saxton 4x4 Ltd in response to Awful
Your review is being looked into
Very good service from the beginning
Reviewer has confirmed their email address
Saxton 4x4 from Saxton 4x4 Ltd in response to Antonio
Thank you for your review
Went along to Saxton today and got a great deal on my new Evoque. Big selection but found my dream car and drove away same day.
Michael Poole from Saxton 4x4 Ltd in response to Great Deal
Many thanks for your review. Enjoy your Evoque.
I would recommend for sure! Everything was excellent from the personal service from Abdul to the vehicle, which was fully served!
Reviewer has confirmed their email address
Michael Poole from Saxton 4x4 Ltd in response to Eva Zhekova
Many thanks for your review. Hope to see you again
Purchased BMW X5 on 20 04 2021. When I viewed car before purchase , there was issue with front doors and front console interior trims ( scratched badly) and door rubber seals. I've been promised, that the rubber seals, and interior trims will be replaced. The driver side rubber seal was replaced, the same as driver site doors interior trim, but the rest of the trims just cheaply polished, because after the first wipe with cloth the scratches reappeared. Also I was promised " a very good deal" on spare key, it took three weeks , and instead of " a very good deal" I've received answer, that I need to get the key by myself!!! Another issue with car tax, Saxton offered to sort out the car tax, I've paid for it, somehow mistake was made with number plate in Post office ( at least I was told that) , when I noted that on receipt provided and informed Saxton, it didn't looked , that Saxton is very keen to put things right, they are not very quick replying to emails or explaining what's going on . I ended up purchasing car tax by myself. as soon as I received V5 (which is today 25/05/2021), I do hope there will be no issue with refund of £210. Generally talking , for £34k spent I would expect bit more after sales attention.
Reviewer has confirmed their email address
Hi I have bought car on 24-05-2021 and let me down in 30 minutes,i have returned car straight in 30 minutes and they refused to take car back
Reviewer has confirmed their email address
Excellent buying experience from on Line £99 deposit ,, showroom viewing , transparent process of T&Cs , balance transfer and through to collection at a time that suited me. . Mention to Alex in sales made the whole process flow efficiently & very professional
Saxton 4x4 from Saxton 4x4 Ltd in response to 19 plate Jaguar F-pace
Thanks for your review. much appreciated.
Sales guy Tarik , top man all sorted quickly and delivered in good time
Saxton 4x4 from Saxton 4x4 Ltd in response to Easy to deal with
Many thanks for your review
Saxton 4x4 from Saxton 4x4 Ltd in response to Easy to deal with
Many thanks for taking the time to place your review
I am a man of age and I bought many cars from many different dealers over the the years and this is my worst experience ever. I will not dwell on the many points and complaints I have with this company but to try and be brief. They do not tell the truth, they offer everything at the beginning and deliver nothing. There was a significant dent on the rear wing adjacent to the fuel filler flap (which was very difficult to see, it was my dealership that pointed it out to me). This in turn had broken the locking mechanism, after being assessed by my local Maserati dealership they determined that the reason for the broken mechanism was due to the damage to the wing. Saxton are refusing to admit liability (£460.00 to repair) saying that I examined the car and did not bring this to their attention. I could go on a lot further.
Reviewer has confirmed their email address
Saxton 4×4 is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1970
| Excellent | 867 | |
| Very Good | 24 | |
| Average | 10 | |
| Poor | 21 | |
| Terrible | 35 |
Saxton 4x4 Ltd
Westway
Chelmsford
Essex
CM1 3BH
| Mon | 09:00 - 21.00 |
| Tue | 09:00 - 21.00 |
| Wed | 09:00 - 21.00 |
| Thu | 09:00 - 21.00 |
| Fri | 09:00 - 21.00 |
| Sat | 09: 00- 18:00 |
| Sun | 09:00 - 17:00 |
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