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957 reviews from our car dealer reviews community
Leave a review for Saxton 4x4 Ltd
Leave a review

957 reviews from our car dealer reviews community

Leave a review for Saxton 4x4 Ltd
Leave a review
"Great friendly service "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Luke was very helpful and ensured we were dealt with efficiently despite the showroom being very busy at the weekend. Bought a 2018 discovery sport nice car thanks Luke

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"Great service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Had great service from Saxton 4x4! Very easy buying process and very happy with the car! They helped with everything and had the car ready quickly. Will happily purchase from here again.

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"Excellent premium customer service!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Enquired about a car left a holding deposit. My salesmen was called ALEX he gave me his number and kept me updated via what’s app! He always replied even on a Sunday and his days off! The best customer service I’ve ever had!

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"Jaguar F-Pace"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car from Saxton 4x4 last week. Antonio was knowledgeable and the full process was smooth. Highly recommended.

"During inquiry and attendance"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

During inquiry and attendance at the showroom we were looked after knowledgeably around the stock. Once our pick was made a sales person took us onboard and saw us through the details. Part exchange and finance were sorted efficiently and we drove away that afternoon well please with the outcome. Well done.

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+1 Found this review helpful

Michael Poole from Saxton 4x4 Ltd in response to During inquiry and attendance

Many thanks for your review here on Car Dealer Reviews.

"Rubbish customer care"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I brought a E63s from these guys on 20th March , car advertised as one owner , which was what I was looking for , once the logbook came through it had 5 on it!!! the car was also serviced by them, I got my local merc garage to look the car over & said it needed a gearbox oil change , new spark plugs & all the parts they had used where not merc parts , but the cheapest euro car parts , on an E63s 5.5 twin turbo.... I sent the car back ,to them & after many many calls got my money back , they however wouldn’t contribute anything towards the £900 I spent getting the car serviced as per Mercedes service schedule & they won’t even give me my cab fair back home !! After spending £32,000 with them , they have no interest in customer care & I won’t recommend them to anyone, money grabbing... Who don’t care about there customers & only on what profit they can make out of them!!!!

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+4 Found this review helpful
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"Don not use!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

o not waste your money with this… Do not waste your money with this place!!! Brought a xc90 t8 from these in dec 20.. all we have had is problems.. been back 3x times already!! Theres no way they look over the cars before they “flog” them on to the unsuspecting public... Call after call, after call... No one gets back to you!! “Not one will” They just hope you will fade away and give up chasing... Sales bonus is all there after!!! PLEASE DONT WASTE YOUR MONEY OR TIME WITH THESE!!! READ OTHER REVIEWS FIRST....

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+1 Found this review helpful
"Fantastic service, beautiful car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I just brought my Evoque from Saxton 4x4. I was nervous initially due spending what I consider to be a lot of money, not seeing the car in person and also reading some of the reviews below but I just couldn’t find a car I liked more than the one I brought and the price was really good compared to what else was around. I didn’t have to be concerned because throughout I was looked after thoroughly by Alex who sent me detailed videos, constant updates and lots of reassurance. He seemed to be available whenever I had a question. The car only arrived today so I can’t speak for its reliability but visually it’s as beautiful as the videos and pictures suggested. No issues with payment or with my part exchange. I would definitely buy from them again and if I do I will be asking for Alex.

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+2 Found this review helpful

Michael Poole from Saxton 4x4 Ltd in response to Fantastic service, beautiful car

Many thanks for submitting your review. Much appreciated.

"Highly Dodgey"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do your self a favour , do not be taken in by the fake good reviews on TP they are paid for

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+2 Found this review helpful
"New car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I delt with maf Ahmed who was a very nice guy very helpful

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Dealership Information

UK’s number one used 4×4 dealership

Saxton 4×4 is the UK’s number one independent 4×4 dealership, having traded in the world’s leading marques for over fifty years. We are proud to be an official Overfinch, Kahn, Urban and Onyx centre, offering a diverse range of expertly modified 4×4s and specialist cars. Our state of the art showroom is the largest of its kind in the UK, scaling over 100,000 square foot and houses more than one thousand prestige vehicles and premium brand 4×4s. You will find the most prestigious 4×4s handpicked from the likes of Land Rover, Porsche, Audi, BMW, Mercedes-Benz, Jaguar, Volvo, Volkswagen and many more over two floors, all under cover. So whatever the weather you can view our vehicles all year round.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 1970

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
957 reviews4.7 out of 5 stars — Rated Excellent
Excellent
867
Very Good
24
Average
10
Poor
21
Terrible
35

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    Contact Information

    Address

    Saxton 4x4 Ltd
    Westway
    Chelmsford
    Essex
    CM1 3BH

    Get in touch

    01245 351234
    http://www.saxton4x4.co.uk

    Opening times
    Mon 09:00 - 21.00
    Tue 09:00 - 21.00
    Wed 09:00 - 21.00
    Thu 09:00 - 21.00
    Fri 09:00 - 21.00
    Sat 09: 00- 18:00
    Sun 09:00 - 17:00

    Dealership Statistics

    88%
    Would recommend this dealer to family and friends
    51%
    Percent of reviews responded to by this dealer

    Additional Information About Saxton 4x4 Ltd

    Company Formed: 1970
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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