Agreed to buy a vehicle from one of the salesmen. After securing the deal with me , they went on and sold the same car to someone else , and reneged on my deal because the other buyer included a Finance deal . I was devastated and was left high and dry , dropped like a hot brick without any reasonable explanation or apology. Absolutely despicable low life dishonest behaviour from an apparently ‘ honourable ‘ dealer . I will never buy a car from them and recommend any prospective customers to shop elsewhere.

Steve spoke my language in terms of technical info ,was able to interpret the sort of vehicle I was looking for and sold me the Mercedes I have purchased from Saxton 4x4.Everbody my wife and I came into contact there were polite and nothing was too much trouble.

No hard sales - polite and very detailed!

Jason Broadhurst - Top salesman . dealt with us professionally and answered all our queries with respect. Highly recommended . Thanks Jason :-)

Living in Scotland I saw a BMW on the Saxton 4x4 website I liked and arranged to come down to buy it through Jason Broadhurst who was more than helpful. On arrival I was very disappointed in the condition of the car. It had not been properly valeted and had a number of other cosmetic problems (scratches, marks and chips on the windscreen). I decided to take it anyway and drove it home with the promise that the problems would be corrected and to be fair, thanks to Jason, they were without any hassle. Overall the sales process was good but the delivery was disappointing but I was happy with they way they corrected all problems in a timely manner.

Steve Brough at Saxton 4x4 was very helpful and knows his stuff. A good man. I will definitely recommend him. Thank you, Steve

I bought an Audi Q7 S Line Plus (63 plate) from Saxtons, salesman Jason was great, process was fine until I went to pick the car up. Car was delivered filthy (hadn’t even been cleaned inside, never mind valeted), I didn’t notice immediately as rain was so heavy. Anyway, driving away from Saxtons, I soon realised but also realised I had about 10 miles of diesel too. I wasn’t overly happy as I had driven from Welwyn Garden City to collect the car and didn’t know the area. I had paid 28.5k cash for the car. Anyway, I fuelled the car and when home, the wife rang Saxtons who stated that there had been many complaints regarding the valeting and would send £40 voucher, which they did. Three weeks later, once I started the car, smoke billowed out from below the car, I thought the car was on fire so dragged the kids out. RAC came out and stated that it was the auxiliary heater and this was normal behaviour, advising not to run the car cold whilst on drive and stationary. He run a check on the car via his machine and there were 3 warnings on the car and he told me to get these checked out. I took the car to a RAC-affiliated garage a few days later, again checks were run and we were told that they were bogus alerts and we got charged £70 (I did state that it was covered by RAC but he wanted paying). I thereby contacted Saxtons who refused outright to cover the cost. Overall, the car is beautiful, the sales process was fine but after sales car is absolutely shocking. I would avoid.