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Wouldn't recommend SC Car Centre. Bought a used car from them for<2k on 20/7. Informed them that the handling wasn't great and was there a possible suspension problem after having the car for 4 days. Car had failed mot on a shock absorber,no paperwork to say who had done the work.or If the part had been replaced provided. When queried was told it was probably on a 'to do' pile. Still haven't seen it. Took car in 2/8 (13th DAY of ownership) due to poor handling. After test driving was told there was no problem. Took car back a 16/8 (27th DAY of ownership)poor handling/wheel noise. On inspection was agreed wheel bearing was faulty. Work was done the next day.No paperwork provided. 10/1(within the 6th month of ownership) informed the garage that I had wheel bearing noise. Was told they had staffing issues and couldn't help would I take it elsewhere. After not using the car for a while,due to illness and having access to another vehicle, I took it to a different garage. Diagnosis, wheel bearing needs replacing. As it was outside the 6 months ( even though reported within and not driven) SC didn't want to know. Soon after this the rear shock absorber mount broke as well. So, id say that SC sold me a car that wasn't "prepared to the highest standard" as there website claims. It had plenty of issues with handling/suspension from day one,that SC did very little about. The one job they did they made out was some sort of favour done as a "good will gesture". Customer service after the sale was disappointing. And overall I found them to be cagey and evasive.
James Field in response to Wouldn't recommend
Please could you say which car it was - it might be being sold again by them. Thank you
I find anything to do with cars extremely challenging because I literally know nothing. I can't believe what a pleasure it was to deal with Gavin. He was very forthcoming about a small problem with the car I was test driving, happy for me to do a long test drive & extremely patient answering all the questions I asked. I wouldn't hesitate to recommend S C Cars to friends & family & will always go to them for servicing & any cars I buy in the future. Absolutely outstanding service. A million thanks for making a stressful situation so incredibly easy
Reviewer has confirmed their email address
Gavin from SC Car Centre in response to Honest, patient & extremely helpful
Many thanks for taking the time to review our business.
i have had my car from SC Car Centre for a few months now. I am having some issues with it at the moment which the dealers are looking into. The car clean and well prepared and the staff were knowledgeable and helpful. I would recommend them as long as my issues are resolved.
Reviewer has confirmed their email address
I had been badly let down by a rogue trader some 80 miles from Didcot having travelled nearly 170 miles to collect a car and saw S.C Car Centre advertising on-line a similar model Qashqai advertised at a recently reduced price. I phoned the manager and promised to be there just before closing, certain to pay his asking price if he could promise it was in the excellent condition described. Having reassured me, I made the journey and satisfied me I arrived much later than I thought and soon satisfied myself of the value for money of my potential purchase, before it became apparent that three of the internal door handles failed to work properly. I was happy that this was not subterfuge on the part of the dealership and their fitter explained that it is a fault common to this make and model and we spent a quarter of an hour on-line together while he showed me how I could obtain parts at a fraction of the cost that Nissan would require and also reassured himself that I had sufficient knowledge and experience to fit them myself. Although it was later the work of just an hour and cost me just £66.00 on amazon to buy 3 door handles something known to the garage. The owner was fair minded enough to agree to my suggestion that I be allowed a discount of £200 from the price since a Nissan dealership would have charged this for their manufacturer supplied parts alone. This left me with a first class buy and a feeling of having been dealt with fairly for the first time in ages by a car dealership. Congratulations and thanks to all concerned. I would certainly recommend SC Car Centre to anybody looking to deal with honest people in the car trade. Bob from Plymouth.
SC Car Centre is an Independent dealership that is based in Didcot. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
SC Car Centre
Wantage Road
Didcot
Oxfordshire
OX11 0BS
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