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254 reviews from our car dealer reviews community
Leave a review for SCS WS11
Leave a review

254 reviews from our car dealer reviews community

Leave a review for SCS WS11
Leave a review
"Excellent customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I’ve bought 2 vehicles from this dealership. I was so happy with the service I received the first time that I asked them to find me a specific car, and trusted they would do a great job. I provided them with the spec I was looking for and they exceeded my expectations, finding and delivering a really lovely high spec, excellent quality vehicle to me. Throughout the process they liaised with the finance company on our behalf and delivered the vehicle to us in South Wales. Their enthusiasm for their work and commitment to the customer is exceptional. We got a great deal on a fantastic vehicle and the whole process was extremely smooth, communication was excellent throughout and I had every confidence in them. It’s rare to find such an exceptional car dealer these days who are committed to customer service.

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+2 Found this review helpful

David Vann from SCS WS11 in response to Excellent customer service

Thanks Claire and Simon This is what we have set ourselves out to achieve in the modern market place. Easy trusting transactions that are decent value too. Enjoy the rugby and we are very thankful for you choosing us David, Simon and Andy

"Volts wagon UP"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great friendly service. Great little car. Many thanks to Dave and Simon for making it a great experience. Many thanks Rob & Bev. Will definitely be going there again. Cheers guys

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+1 Found this review helpful

DAVID VANN from SCS WS11 in response to Volts wagon UP

A pleasure...thanks for using us

"Mini"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a mini Cooper they delivered the same day I am over the moon with car and service was 10 out of 10 brilliant thk u dave and Andy for delivering car

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David Vann from SCS WS11 in response to Mini

Thanks again

"Outstanding experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great company with a great team, Start to to finish a very friendly and accommodating experience

DAVID VANN from SCS WS11 in response to Outstanding experience

Great to meet you and thanks for travelling up from London.. Sad to see that beast go !!

"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very pleased with the service I received. Extremely helpful in arranging finance and delivering the vehicle for me. Friendly, communicative and very easy to deal with. I am already working with the dealership to source another car. Thank you SCS WS11.

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+1 Found this review helpful

DAVID VANN from SCS WS11 in response to Excellent service

Thanks again Claire We have delivered cars to customers for around 6+ years now and Andy arranges the delivery himself in house then drives the car to your doorstep. We have delivered to almost every borough now ! 30% of our customers on average choose this facility as it saves them time and precious money, but the service is based on trust and a review like this aids our future commitment to deliver this service which seems very popular in the modern world. So we thank you for taking time to produce a detailed review. David Andy and Simon

"A good experience"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a 2006 Kia from SCS a month ago. After a month with the car I’ve not had any horrible surprises and I’m very happy with the car. The dealer was very helpful, friendly and wasn’t pushy, which made the experience pleasant. However I’ve knocked a star off because the car was not exactly as the advert. When test driving the car I noticed the aircon did not work (scs offered to fix this but I’d travelled to see the car so they instead gave me extra warranty). The car was advertised with a full service history but no history was provided with the car. And I descovered on the drive home that the cruise control does not work. None of the issues would have stopped me buying the car but they were not mentioned in the ad. It is likely Scs didn’t know about the aircon and cruise control not working but it’s a shame nevertheless

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+1 Found this review helpful

David Vann from SCS WS11 in response to A good experience

Thanks for the points and we will look at our pre delivery inspections for future reference

"Excellent Customer Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car recently and would highly recommend the guys at SCS WS11. Very helpful both before & after purchasing the car so excellent customer service throughout i thought!

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+1 Found this review helpful

David Vann from SCS WS11 in response to Excellent Customer Service

A pleasure Sara...Thanks

"excellent servicew"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

worried about buying a new car but no need if you buy from this company no hard sell you are given all the time you need to test drive and check over the vehicle after sales service is second to none they had my car back until they found the problem and solved it very pleased with the service from SCS love my car thankyou to all

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+1 Found this review helpful

David Vann from SCS WS11 in response to excellent servicew

Kind words and thanks again for your business

"The perfect place to but a car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a car from SCS the service I received was excellent, very helpful and honest. I would highly recommend them to buy your next car from. Thanks guys

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DAVID VANN from SCS WS11 in response to The perfect place to but a car

Great to do business with you Wayne.

"Wonderful and courteous customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I spoke to Simon one of the advisors from the sales team regarding purchasing a car and his mannerism was utterly exemplary very polite and calming he made me feel very relaxed and he even did a detailed video intro of the vehicle which was excellent, I travelled all the way from London and he even sent a colleague to pick me up from the train station which was commendable.I purchased the vehicle and while enroute back to London the car developed a small fault which I telephoned and informed him of this and he sent a mechanic to assist and repair the fault I would definitely recommend these people again as I was blown away by the way they were so professional and very polite and accommodating 10/10 from me with regards to the quality of customer service provided would definitely recommend SCS WS11 to my family and friends.

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+1 Found this review helpful

DAVID VANN from SCS WS11 in response to Wonderful and courteous customer service

Thanks Michael it was a pleasure. Next time you need our delivery service !

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Dealership Information

SCS WS11 is an Independent dealership that is based in Cannock. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
254 reviews5 out of 5 stars — Rated Excellent
Excellent
253
Very Good
1
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    SCS WS11
    Shirlton Car Sales Limited t/a SCS Corner of Walkmill Lane and Watling Street
    Cannock
    Staffordshire
    WS11 0BG

    Get in touch

    01543 748811
    http://www.scsws11.co.uk/

    Opening times
    Mon 10:00 - 17:30
    Tue 10:00 - 17:30
    Wed 10:00 - 17:30
    Thu 10:00 - 17:30
    Fri 10:00 - 17:30
    Sat 10:00 - 15:30
    Sun Appointment Only

    Dealership Statistics

    98%
    Would recommend this dealer to family and friends
    90%
    Percent of reviews responded to by this dealer

    Additional Information About SCS WS11

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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