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Bought a fiesta last year from select cars sw just been for a mot and went straight through very happy after having it a year
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I bought a car from these guys and at first I was impressed with how easy it was and how helpful they were regards delivering it. Granted it was a cheap car and I didn't test drive it but I was in need of a vehicle quickly. They had assured me it was a reliable car so I took their word for it. On driving it for the very first time there was a bad noise coming back from the gearbox so I took it to my local garage and had a report on it to say it was to do with the drive chain and excessive noise and was advised not to drive it.i rang them and they said it was fine when they delivered it but I only had it for an hour when I drove it so I took it back. After some discussion they did agree to refund my money but I was still out of pocket for tge fuel I put in it and the report I had done on it. I know if you buy a used car then you take your chances but I do think the garages shoukd ensure that they are roadworthy especially as I was going to be taking my grandchildren in it. Also I looked on their Web site and the same car is now back on for sale for the exact same price 3 hrs after I returned it . Buyer beware.
Reviewer has confirmed their email address
I bought a great car from select cars back in February. It had one on going problem and even though it was out of guarantee, they were so honourable and still paid for the replacement part. I love the car I’ve bought from them and would highly recommend them. They have good cars and provide a trustworthy and excellent service.
Reviewer has confirmed their email address
found a car and after a chat with the garage they qas able to deliver my car to the door absolutely fantastic service would recommend
Bought a car 2 months ago from select cars southwest they were great to deal with and very pleased with the car I have recommended my friend who will also buy a car from there
Reviewer has confirmed their email address
Thought I had done a deal on buying a car from Select Cars South West, only to be told on day of collection that part-ex on my vehicle had been reduced. The owner did not apologise for not contacting me, “as his father had been dealing with the sale!!” The owner of the business was rude and arrogant. I will certainly not be dealing with SCSW again!! Wasted my time and theirs. Mind you having read some reviews on here, I may have had a lucky escape!!
Reviewer has confirmed their email address
Rhys Perry from Select Cars South West in response to Poor communication
Apologies for the misunderstanding over the valuation of your vehicle and we are sorry for the inconvenience that this may have caused. Regards Select Cars SW Ltd
Great service, friendly and helpful staff. Really happy with my new car!
The coolant in the car kept emptying in the week or so after buying the car and there was evidence of an oil leak, so I took it back to Select Cars SW (SCSW) to sort, among other issues. They said they tested it and there were no problems with oil or water but were unable to produce paperwork to verify upon request. They were also rude and defiant. The problems persisted and I claimed under the warranty. SCSW didn't give me warranty paperwork but the details were on their website. However, despite the appearance on the website, the warranty only pays for certain named parts and it cost me £170 to fix the water and oil leaks in addition to what the warranty company paid. However, the fixing of the water leak revealed that there was already a head gasket/cylinder head failure. I claimed under warranty again and told SCSW about the issue who at first appeared concerned and spoke to the repairing garage. Despite what the repairing garage told them, they (rudely) concluded that it was not a pre-existing issue and would only pay a small 'gratuity' towards repair. The limited 'warranty' only covered, again, certain parts and limited labour because SCSW opted for a very basic warranty plan. As well as not having use of the car for a month, the total cost to me to repair a pre-existing condition for a car under 'warranty' was over £1,000 because the best way to sort all the problems was a new engine. Our trusted local repairing garages, and Citizen's Advice, said they felt that SCSW should have paid for and sorted out the issues themselves for a car that I only had a few weeks. However, SCSW barely acknowledged the problem let alone sorting it out and were extremely rude in the process. I could have taken this further legally but do not have the time or energy and can only warn others about checking cars, the garage and the warranty in advance of purchase. I definitely would not recommend the after-sales service from this garage.
Reviewer has confirmed their email address
Christine Chapman in response to Bad warranty. Unhelpful resolution
Totally agree my vehicle has had numerous issues since purchasing no help from garage total denial they have any responsibility
Bought a lovely BMW from this family business. In getting it checked out found that one of the head lights was faulty. One call and Reece sourced a lamp unit for me and got it delivered to my garage of choice and agreed the repair cost no problem. I HIGHLY RECOMMEND Select Cars South West.
Reviewer has confirmed their email address
Bought a car from Select Cars South West and car was not running right. They were quick to respond get car in and fix and let me borrow another car. I would recommend to anyone buying a used car.
Reviewer has confirmed their email address
We are a family run business and between us, have over 50 years' experience in the motor trade. We aim to provide you with the quality used car you are looking for. We stock all types of vehicles and are happy to source something for you if we don't have it in stock. Please get in touch with us to discuss your needs.
We offer quality used cars at extremely competitive prices and always aim to provide a great service. We try and keep our overheads as low as possible so we can pass the savings on to you, our customers. We do not have a shiny showroom, but we do have a knowledgeable and friendly team who want to help you and give you the best deal. Do come and visit us and see what we can do for you.
For your convenience, Select Cars South West is open 7 days a week. Outside of our normal opening hours, we offer pre-arranged appointments to suit you. Please feel free to either call us or send us a text message on 07498 502218 for further information or to arrange a demonstration. We also have full credit/debit card facilities We look forward to meeting you soon.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Select Cars South West
London Road
Exeter
Devon
EX5 2QB
| Mon | 09.00 - 17.00 |
| Tue | 09.00 - 17.00 |
| Wed | 09.00 - 17.00 |
| Thu | 09.00 - 17.00 |
| Fri | 09.00 - 17.00 |
| Sat | 09.00 - 16.00 |
| Sun | 10.00 - 16.00 |
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