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16 reviews from our car dealer reviews community
Leave a review for Sheffield Car Shop
Leave a review

16 reviews from our car dealer reviews community

Leave a review for Sheffield Car Shop
Leave a review
"Very poor customer service"
2.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I would not recommend anyone to buy a car in this shop. at the sale everything promises but after 4 days we realized that car is very damaged, 3x took it to their service, never repaired but promises when, can not. I take the money back . Very bad company. Customer serviss is rubbish. they don't care about customers when the car is already on owner name

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+0 Found this review helpful
"Poor Service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to inspect two cars I was interested, the young assistant said the first car was at the far end of the lot, it turns out after several minutes the car was next to the entrance door, similar with second no exact location and ages to find. Both cars on inspection had extensive stains on car seats and crumbs in foot wells, it looked as if the valeting was very poor. When asked about price I was told the screen price was non negotiable but also a £149 admin fee was applied on top - the assistants attitude was if it was all too much bother and our custom was not wanted - pure waste of time

"poor customer service"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I part exchanged my car here at Sheffield back in December and after only having the vehicle a week the engine malfunction light came on. This was taken in for repair HOWEVER what I thought was absolutely appalling is that I was left without a car for two weeks during Christmas period as they had no courtesy cars available. I did receive a courtesy vehicle eventually though that I think is still unacceptable two weeks later! During the time the car was in for repair I had no update WHATSOEVER after being advised that I would receive a call from them. Rung Carshop numerous times to receive an update and nothing! I eventually rung Citroen in Hillsborough who straight away gave me an update on my vehicle. If I hadn't have phoned Citroen I would not have heard a thing for two weeks! Anyhow, when my vehicle was ready to be picked up I arrived to notice there was a large dint out of the drivers side door which had taken the paint off!! AGAIN this was taken in by Carshop and had been supposedly "repaired" only to find that it looked like a rushed job and far worse than before it had been rectified! Whoever had carried out the repair looked as though they had tried knocking out the dint numerous times which had left ripples down the side of the door! In my opinion this is absolutely disgusting and there is no way I would by a vehicle from them again! Poor customer Service! Do not buy a vehicle from here if you want the hassle of having to come back and forth!

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+2 Found this review helpful
"Poor And Desperate"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Sheffield Car Shop were unprofessional and evasive.

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good dealership with a good range of cars, They're local to me so I just nipped round and browsed the forecourt, they let me test drive a few cars even though I didn't have an appointment and I was able to find what I wanted. Sheffield Car Shop were excellent and very helpful.

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+1 Found this review helpful
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"i will not be going back to sheffield car shop"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On the day of purchasing my car everything was fine but after having the car checked out independently it turned out a part had failed. I then called Sheffield Car Shop and they basically refused to take responsibility for the fault. I've spent around £500 getting the car running right. I wasn't happy with this dealership at all and I wont be going back.

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+12 Found this review helpful
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Dealership Information

Sheffield Car Shop is an Independent dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
16 reviews4 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
3
Poor
1
Terrible
1

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  • Contact Information

    Address

    Sheffield Car Shop
    Old Station Drive
    Sheffield
    South Yorkshire
    S7 2PY

    Get in touch

    http://www.sheffieldcarshopyorkshire.co.uk

    Opening times

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    Dealership Statistics

    62%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sheffield Car Shop

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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