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Unequivocally the BEST service experience I have had bar none!!., surpassing every expectation. I was pleasantly surprised when Chris collected my daughter and I from the station but shocked when they remained open well past business hours to resolve an issue which quite simply was nothing to do with them. When this could not be resolved and meant we would have to spend the night, they not only found and drove us to a 4 star hotel but insisted on paying for a family suite and our meals though this issue had absolutely nothing to do with them. They ensured our every possible need was met and then some !! Chris collected us from the hotel with a beautifully presented bottle of wine…”the gift that kept on giving “ They simply valued me as a customer and made my problem theirs. What would have been an extremely stressful situation in an unfamiliar city several hours away from home became a pleasant, humbling and truly unforgettable experience through two pretty awesome gents!! Sheffield Prestige..simply put the forerunners for QUALITY vehicles, OUTSTANDING service, PHENOMENAL personnel … PROVEN!
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Chris and the team were a pleasure to deal with. I was a distance buyer, so was asking a lot of detailed questions before committing to the car I bought in the end. Chris provided me with the all the detail I requested, including a video and copies of service history etc. He collected me from the station, was a great host at his showroom and gave me a couple of small extra's, which were a nice touch... even providing new private plates for me. Overall, a really positive experience, the car was exactly as described, they dealt with any issues highlighted in the RAC inspection and MOT with no quibbles. Overall, a very positive experience. Would recommend.
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I've been using Sheffield Prestige for a number of years now, and have had nothing but amazing and good, honest, value.
I agreed the purchase of a Jaguar XKR 2009 for what I consider a lot money; £25k with the owner Matt Quayle The price was agreed and that included a several substantial repairs; (process and function of repairs was agreed) the front bumper to be removed, repaired and repainted professionally and other paint repairs done to the same level. The bumper was not removed (as agreed and promised). The car endured what is called a smart repair AKA - NOT WHAT WAS PROMISED!. I complained to Sheffield Prestige and was basically ignored and given the run-a-round and eventually agreed to a accept a less than satisfactory conclusion as I was trapped, the repair had been carried out, but NOT as promised; a 50 quid job instead of £300 professional bodyshop job as agreed. I sold the car a few months afterwards to We buy Anycar as it was a dog and suffered from many faults including suspension and braking issues, a poor car and poor quality experience. I would never buy from Sheffield Prestige again or the other used car businesses that they run with similar names. It must be for a reason that for one business and one site to have several names/ google business names. Matt Quayle was the saleperson/owner I dealt with before he decided to avoid me and pass me down to his mechanic Lee.
Avoid this dealer...... We bought a Freelander in good faith before the lock down and waited until last week to collect. After driving 140 miles to collect the car, we drove it home only to find no air conditioning although it had been advertised with air conditioning. Popped it into local garage and we are looking at £1000 + to fix it. Nothing about the air conditioning works. This was also advertised with a cd changer which has the cassette missing so is totally useless. It doesn't stop there........... The roof aerial was stuck together with black insulation tape and once removed we could see it was totally broken. The radio did not work and when we asked for the code we was told it would be sent by text as he had to look it up. This did not happen...... we have since found out that the 4 digit code is displayed on the top of the radio but why did a Land Rover dealer not know that??????? Probably because then we would of known about the cover up job on the aerial. We have been ripped off and so please if you are thinking of buying a car from these cowboys think again........... This review is not worthy of the 1 star you have to give to allow a review...
Chris Stewart from Sheffield Prestige Ltd in response to Rubbish service!!!
In response to Donna's scathing review, what she has failed to mention that to begin with she wasn't the purchaser of the car.! the car she refers to was 18 years old and purchased for only £1400 and was sold as a trade sale with no warranty. The buyer was fully aware that the car he was buying been used as service and parts work vehicle had been maintained by ourselves and that we put the vehicle through an MOT test prior to the purchase. She also fails to mention that despite numerous other potential buyers for this vehicle we took the vehicle off sale and held it for 3 months. The car was not advertised with a CD Changer and the local garage they took it to wanted £1000 to re-gas the system as £50/60 job - so who are the real cowboys here? They were also offered a full refund but refused to return the car us. We have worked had as a business over the last 10 years to provide the best possible service for all our customers, please take the time to read all of our 5 star reviews on Google rather than taking notice of one disgruntled person intent on destroying a small business online.
Sheffield Prestige Ltd is an Independent dealership that is based in Sheffield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Sheffield Prestige Ltd
Little London Road
Sheffield
South Yorkshire
S8 0UJ
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