Frances K, February 2023
"Thank you Mark"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently bought a Renault Kadjar from Shelbourne Motors.My mum and I love the car and it is perfect for our needs.
Mark was very friendly, pleasant and helpful and made the whole experience very stress free and enjoyable. Thank you Mark
+0 Found this review helpful
Pat, February 2023
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Bought a new van off mark in shelbourne motors portadown. Very helpful and took care of everything needing done. Kept me updated from when ordering to when collecting. Very good dealer.
+0 Found this review helpful
Sarah O, April 2022
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
My point of contact at Shellbourne was Noel as I was considering purchasing a new car. Noel was extremely knowledgeable and courteous and able to answer all my queries about the car I was interested in. He showed me the various options re purchasing the car. We agreed a price of trade in on my old car. When I called at Sherbourne Portadown to collect my new car Noel demonstrated his knowledge with a very easy to understand hand over fully explaining the different controls of my new car which made me feel more confident in driving away. Noel is a great asset to Sherbourne Portadown with his knowledge and pleasant demeanour
Sarah O'Hare
+0 Found this review helpful
HELEN K, October 2019
"Sold me a car with wrong mileage."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
VERY UNTRUSTWORTHY DEALERSHIP. I brought a car from shelbourne motors but the miles were wrong by a difference of 21,000 miles. The salesman changed the mileage of the first service in the log book, as I sat beside him in the car.
Also the service might as well not have happened as soon as I drove off the forecourt I needed new brake pads and new wiper blades.
I eventually got a refund but was left without a car as I had part traded my old car in and payment didn't turn up in my account until I asked for proof of transfer.
REALLY RECOMMEND ANYONE NOT TO BUY A CAR FROM THEM OR GET A SERVICE.
Only got 1 star because I had no choice.
+2 Found this review helpful
Stuart W, June 2014
"Disappointed from Dromore"
2.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Very disappointed with this car dealer. They claim to be a family run business offering great value to their customers. This could not be further from the truth in my experience. This is thee only time I have ever come away from a car deal feeling that I have been cheated. I should have walked away but when you have been searching for a car for months on end and one finally shows up sometimes better judgement goes out the window and these people were more than happy to take advantage. Safe to say, I would not even buy a car freshener from them now, never mind a car. Makes me ill even thinking about it now.
+5 Found this review helpful
R Ferguson in response to Disappointed from Dromore
i could nt agree more , this firm is awful , My dealings with them lasted ovrr 2 months .When car sold had issues . They hsve tried every trick in book to make charges and back out of refund . This mainly from Alan Thompson as directors hide when phoned
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