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Everybody at Shelly Motors provided great customer service, but in particular Robert, he was fantastic, he was always on top of things, knew exactly what he was doing and all round a nice chap to speak to and deal with. It was a straight forward process and I couldn't have really asked for it to be any better. I bought a Kia Stonic and its a real nice car. I'm getting used to the little functions, buttons and handling of the car, and were getting on great. Very pleased, highly recommend Shelly Motors to anybody looking for a quality car and great service all round!
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I walked into Shelly Motors not really having a clue what I wanted. All I knew is I wanted a new car! Normally this would put you on the back foot walking into a dealership, but Charlie who looked after me was fantastic! There was no hard sell in the slightest. He sat and listened to what I wanted and how I use the car to see what was most suitable for my needs. I was not pushed into anything at all and i never felt forced at any point. We had a completely open discussion, the process was so laid back and easy. There were no faults with any part of the process. I would happily give 7 stars if I could. I will be back and pass on recommendations to any of my friends & family.
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I have had a really good experience at Shelly Motors everyone was so helpful and friendly. The car is running well and I am enjoying it. I had a slight issue with condensation as i wasnt using the heating so I rang to see if someone could help me. Chris rang me back and he was really helpful, suggested things to do and one of them worked a treat. Rob looked after me through the sales process and he was very lovely. I would recommend going to Shelly Motors.
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I Have bought cars from Shelly Motors before and I have dealt with the salesman Rob on numerous occasions, he is always extremely friendly and knowledgeable about the cars. I bought a Kia Sportage this time and I love it, its very spacious and roomy, perfect for what I need it for. I would recommend to anyone around the Epsom area, and will most likely be back again for my next car.
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I visited a few different Kia sites to try and shop around for the best deal and decided on Shelly Motors. I came across a few sales people/ receptionist etc and each and every person was lovely! I have no complaints what so ever. My car is perfect. Mitko was our final sales man and he was brilliant. I highly recommend.
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I would not hesitate to give full marks for Shelly Motors. Mitko looked after me. The service I received was very helpful and friendly! I could not work out how to work something on my radio so popped back to get some help and Mitko dropped what he was doing to help me and said he would help me any time. Any questions I had were answered with great knowledge and depth. I felt fully informed all the way through. I bought a Kia Niro and I am very much enjoying it.
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Had my wifes car serviced at shelly motors, girls on the desk were so helpful, booked the car in , asked all the right questions, very polite, on the day , the car was serviced and returned to me , with a full explanation of work undertaken , 10/10
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Can honestly say how brilliant the service I received recently at shelly motors was. Fantastic friendly staff, all smartly dressed with smashing manners. Very informative sales staff filling you with confidence that you're getting the best deal. The service is gold star
I recently bought a Kia Eniro from Shelly Motors. I am very pleased with the service provided by Christopher he was very helpful and professional. Any questions I had, he was very informative and knowledgeable. 5/5 couldn't fault him.
Reviewer has confirmed their email address
I am very pleased with the service received, I mainly dealt with Mitko but everybody at Shelly Motors was helpful, it was a perfect service and experience. I can't thank everybody enough at Shelly Motors, 5 out of 5 for everything!
Reviewer has confirmed their email address
Shelly Motors Kia is an Franchise dealership that is based in Epsom. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Excellent | 72 | |
Very Good | 2 | |
Average | 0 | |
Poor | 0 | |
Terrible | 7 |
Shelly Motors Kia
Longmead Business Centre Felstead Road
Epsom
Surrey
KT19 9QG
Mon | 8:30am - 6:00pm |
Tue | 8:30am - 6:00pm |
Wed | 8:30am - 6:00pm |
Thu | 8:30am - 6:00pm |
Fri | 8:30am - 6:00pm |
Sat | 9:00am - 5:00pm |
Sun | 10:00am - 4:00pm |
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