Car Dealer Reviews is an
official partner of Auto Trader
Fantastic service from Dave at Shirlton Cars. We wanted a Porsche Cayman and he went to incredible trouble to find the right car and spec. Thank you and we would definitely use this garage again.
David Vann from Shirlton Car Sales Ltd in response to Carly
Carly and Adam you were very trusting to allow us to source the Porsche Cayman for you and we appreciate your kind words and further referrals to us. Have a fab 2017....
Great service from all the shirlton car sales crew. Couldn't thank them enough love the car and they were fast st sorting a deal. Highly recommend them!!
David Vann from Shirlton Car Sales Ltd in response to Joe
Cheers Joe...four cars now sold to this family !!
Absolute fabulous customer service by all workers. Could not fault. Bought my freelander and everyone was nothing but help from the beginning. Would recommend this garage to anyone who is looking for a fab car and excellent customer service.
I bought an Audi A4 from this Garage and I have to say I can't fault the service and treatment I received. Andy/Dave picked me up from the train station and dropped me off when I came to view the car. Also the car was exactly described. Would recommend!
Brought a car (focus) from this dealership after a few minor blips which were put right by David the car is running perfect Thank you David at Shirltons will use you again
A big thank you to dave for finding a car for me,i told him what car i was interested in and how much i wanted to spend he then advised me what to expect for my money.I am very happy with my new family car and there customer service was excellent.
Would like to show how gratiful to David and the lads at shirlton car sales for the quick,hassle free and well mannered sale of the car.really appreciate the time and patience you had with me as I was making my choice,hope to deal with you guys again the future,thanks again.
I bought a 911 C4S Porche from Shirlton Car Sales having bought several over the years through main dealer ,the price was correct and the service extra special , the attention to detail was first class , easy transaction , the two car sales guys exceptional and David goes the extra mile to see my sale through to end with good advice on finance. I will be back in a few years to trade back another sourced prestige vehicle from this very trusted car sales. Kindest regards james
Bought a car from this company six months ago noticed it was losing oil, they replaced a few seals even though I assured them it was the head gasket just to get fobbed of saying they had it tested (bull) then got fobbed of with the warranty.
Reviewer has confirmed their email address
David Durrant from Shirlton Car Sales Ltd in response to glyn
We cannot understand this comment in the slightest, the reasons are as follows: You actually worked at our adjacent workshop historically and you brought the car via recommendation in January 2016. You brought it within a one month period back to attend to in your words “a minor oil leak” The car went next door to your old colleagues and they replaced an oil switch and cam sensor at no charge and as a matter of precaution checked the pressure of the head gasket. We have never seen or heard of you since. Why the comment now, we are here if you wish to talk? David Durrant
Glynn Mason in response to glyn
Don't get bringing the adjacent workshop into this as they was only doing the work they was asked to, and recommendation you was never recommended, I just knew someone who had dealings with you previously, they also had problems with keys as in previous reviews but felt this was only minor problems, I did state to you also that it was a head gasket problem or you going to deny that too, finally the warranty, after many attempts from my behalf to get the warranty extended and information passed to me by your company and false promises that I would receive information I received nothing, but suppose you going to deny that too.
Very poor customer service, please do not believe their 28 day guarantee because it's a complete lie. We bought a Renault megane sports tourer off this garage, we were told the car drives perfect as they had taken it for a run up to Stoke with no issues. Within a week of buying the car two different warning lights had come on (related to the FAP). I spoke to the garage who were happy for me to bring it back for them to look at. The garage got the warning lights reset, I was then told that the light had come on when they drove it up to Stoke (contradicting what they had said the day we test drove it) but I was told it would sort itself out. Anyway, I went on my way but surprise surprise, the lights came back on within hours. I contacted the garage again who agreed to book it into the Renault specialist at 4 ashes and they would cover the cost. The car went into the 4 ashes garage. Later on in the day I received a phone call from Shirlton garage telling me that the "flap" filter could do with being replaced, but it wasn't necessary as 9 times out of 10 the car sorts out the issue itself. Because the "flap" didn't necessarily need replacing they would only pay half. I decided that I should speak directly to 4 ashes garage who told me it definitely needed replacing......... so yet again we have another lie from Shirlton cars. It did make me laugh that Shirlton cars were sure the "flap" problem would right it's self when we actually talking about a "FAP". (Please do not take what this garage says a gossipal because they don't know what they are talking about) We tried to talk to Shirlton garage to try and resolve the issue with payment but we were spoke to like s**t and basically backed to into a corner, being told that we either pay half or return the car. Returning the car wasn't really an option as we had sold our old car and with living 30 miles away from work needed a car to commute. Basically we've ended up paying half the cost of the repairs, which I feel is unreasonable. The up side, I'm very glad I do not have to deal with this garage again!!!! I know there are lots of good reviews on here but I think the issue with Shirlton car sales is that thier aftercare is non existent and that they are willing to say anything to make a sale.
Shirlton Car Sales from Shirlton Car Sales Ltd in response to Matt
We are one of few companies that are pro active in seeking reviews. This is not an appropriate review for a number of reasons. You were offered an immediate resolution to return the vehicle for a full refund and declined, in order for us to not allow you to further bully us in the future. The vehicle was a one private lady owner car with low mileage and DID NOT have a fault it was simply a reset procedure. Modern diesel with anti pollution systems are subject to this. We have acted in a prompt and professional manner with total courtesy.
What we do at Shirlton Car Sales
Shirlton Car Sales have been putting customers first for over 25 years and we pride ourselves on offering some of the best quality used cars in Cannock that are sourced by hand from all over the country.
We're located within easy reach of Stafford road and rail links and can easily be found 5 minutes from most main routes.
We Provide:
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1997
Excellent | 141 | |
Very Good | 3 | |
Average | 0 | |
Poor | 4 | |
Terrible | 3 |
Shirlton Car Sales Ltd
Wolverhampton Road
Cannock
Staffordshire
WS11 1AX
Mon | 10:00 - 17.30 |
Tue | 10:00 - 17.30 |
Wed | 10:00 - 17.30 |
Thu | 10:00 - 17.30 |
Fri | 10:00 - 17.30 |
Sat | 10:00 - 16:00 |
Sun | Closed |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.