Steve J in response to Disgusting

Did you see all tha rubbish an junk sat on top of the portacabin office in the garage? Scruffs, walked out as soon as I saw clip of the place. Didnt spot the dingy caravan until I drove away.

Len evans from Shotton Part Exchange Centre in response to Disgusting

In response to steve j As far as scruffs how rude you don’t buy the garage you come to view/buy a vehicle as you will see all my cars are presented to highest level the appearance of the garage we sell second hand cars on a factory estate which we have done for a lot of years if you want fancy appearance go to a new car dealership and pay through your nose for a car I would rather not deal with people like yourself so I am pleased you walked out good day keyboard warrior

Len from Shotton Part Exchange Centre in response to STAY AWAY FROM THIS COMPANY

We don’t take any cars without logbooks and what’s a mot got to do with a logbook must have a lot time on yours hands making fake accounts

Len evans from Shotton Part Exchange Centre in response to Avoid avoid avoid

No corridor issue the car passed a mot in June you purchased the car in July drove the car for 2 and half month without issues no previous problems with corrosion on axle damage to bumper and snapped axle is very suspicious caused by damage to vehicle as advised you to speak to the mot garage who mot the car sure there be happy too help again seen the review’s before unfortunately people are quick to judge when something goes wrong you bought a 2007 car it’s going to have corrison but nothing the mot inspector deemed to be even an advisory

Mr E in response to Avoid avoid avoid

Hi Nic T. Just wanted to let you know that Shotton Part Exchange Centre also kept telling me they had a solicitor, but that turned out to be a laughable lie, they didn't have one at all. Any tough talk from this dealership is just hot air. And I should know, they sold me a faulty car too, tried to pull a number of intimidation tricks on me, and I still beat them in court not so long ago. Report them to Citizens Advice Helpline, they'll forward your report to Trading Standards, and keep sending Shotton Part Exchange Centre your complaint letters and take them to court to get your money back if they don't meet their obligations to your consumer rights. Good luck.

Len evans in response to Avoid avoid avoid

Get a life mr c your a creep

D West in response to Avoid avoid avoid

Wow. The lack of professionalism from this garage in these comments is truly shocking! I was interested in popping down to see the hyundai ix35 they have for sale an thought id take a quick look at the reviews on here first before a set off and im so glad i did! The reviews are horrific an look at the way the garage speaks in the comments to customers they have obvs treated very badly! Thank you so much to these honest reviewers an Car Dealer Reviews for giving me the info I needed to take a hard pass on ever giving Shotton Part Exchange Centre my hard earned money.

Mr E in response to Avoid avoid avoid

Hi D West. You're very welcome. I'm just glad me and the other negative reviewers have helped you make a fully informed decision. Have a blessed day.

Nic Tempest-Hall in response to Avoid avoid avoid

Len you reply is not factual. I’ve left an honest review of our own experience. I came in with my son to talk about our issue and you raised your voice and swore not us. Pointing your stick like a cartoon character! I’d love to see any cctv you have. We simply walked away which you did not like. Also, the issue was NOT minor. The car fell apart and he is lucky there was no oncoming traffic. Someone could have been killed. Also not his own actions. He has witnesses who said he acted in a very polite and mature way at the scene - he was doing 30mph on a straight road. https://www.facebook.com/share/r/ScNNGq6Sz2HuSkqX/?mibextid=UalRPS Take a look at the minor issue with the car.

Len evans from Shotton Part Exchange Centre in response to Avoid avoid avoid

Nic t As said to you the car had 12 month mot no advisorys on corrosion again every mot since it’s first nothing mentioned about the axle been corroded last mot was a sill welded nothing to do the axle I told you to contact the mot station to speak with them as the video your son posted on the link 2 people have said it’s common on that model time of purchase was fine and been in use everyday by your son no one can tell when something like that is gonna happen unfortunately you can’t prove it had problem neither can a prove if the car been hit of a curb to course that sort of damage The damage will cost the price of axle shocker and brake pipe and bumper am happy to provide your u with a axle of a car in my yard and a shocker brake pipe can be made my mechanic only leaving a bumper to be found

D West in response to Avoid avoid avoid

In reply to Nic Tempest-Hall OMG that video footage is so shocking! As if any garage would have the brass ones to sell a car in that state and risk killing someone! Just goes to show the negative reviews about this place a right! No professionalism an obvs no shame either! Yesterday a saved 4 grand reading these reviews an seeing that video today ive probs had my life saved an all. A hope you an your son is ok.

NEEL in response to Avoid avoid avoid

Dear Nic Tempest-Hall. If a car dealership sells a consumer a faulty vehicle which displays the fault within the first 30 days of purchase then the consumer is legally entitled to return the vehicle, with the car dealership being legally obligated to provide a full refund. If the vehicle displays that fault after the first 30 days of purchase, and certainly within the first 6 months, then the consumer is legally entitled to request a full repair of the fault (at the dealership's cost) or a replacement vehicle - should the car dealership fail to repair or replace the faulty vehicle, or it is considered to be unreasonable to provide the car dealership with this repair/replacement opportunity in the first place (for whatever reason), then the consumer is again legally entitled to a refund. These are your rights as set out in the Consumer Rights Act (CRA) 2015. I see that Mr Evans is pretending to 'offer' you some sort of a repair as a "goodwill gesture", but he is simply deceiving you when claiming this is some sort of goodwill gesture being 'offered' by his dealership - it is not a goodwill gesture at all, because repairing that faulty vehicle they sold you is a legal obligation of his dealership, as per the CRA 2015. By deceptively presenting your rights in law as a distinctive feature of their 'offer' Shotton Part Exchange Centre has actually broken the Consumer Protection from Unfair Trading Regulations 2008 because doing so is an unlawful banned practice. If I was in your circumstances I personally would not allow Shotton Part Exchange Centre the opportunity to repair or replace the vehicle. If I was you I would skip repairs and replacement and just ask for a refund. The reason is twofold - firstly, you say the dealership became hostile and aggressive by shouting and swearing at you and your son after you reasonably approached the dealership about the issues. You simply cannot be expected to risk your own personal safety by entering into further physical contact with this dealership. Secondly, this dealership thrashes and mistreats the vehicles they both sell and use as spare parts, and you should not be expected to accept a repair or replacement from such stock, and from a dealership that treats its stock in such a negligent way to begin with. Evidence of this can be found here: https://rumble.com/v5gscsl-shotton-part-exchange-centre-thrashing-mistreating-and-joyriding-the-cars-t.html You should also know that some of the people commenting on your son's Facebook video are good friends and acquaintances of Len Evans of Shotton Part Exchange Centre and should not be trusted for that reason. And if you believe the vehicle was in a dangerous condition when it was sold to you and that someone could have been killed by that vehicle being on the roads then you should report it to your local police as selling unroadworthy dangerous cars is a criminal offence.

Len evans from Shotton Part Exchange Centre in response to Avoid avoid avoid

Reply to neel mr c no such company as neel it’s a fake proton mail account a think another trip to Cleveland police is needed for you mate just for everyone to see this is the man who is a convicted obsessed man https://www.gazettelive.co.uk/news/teesside-news/self-absorbed-jealous-obsessed-man-15951067.amp As far as the video on my own personal Facebook is scrap car which was donated to barford raceway get a life mr c your a creep and just made my life hell since June 2023

NEEL in response to Avoid avoid avoid

Dear Shotton Part Exchange Centre. I've never claimed to be a company. And I'm not who you claim I am. And you didn't even respond to a single thing that I actually said - people aren't stupid you know, you plucking random links from the internet that have nothing to do with the conversation at hand whilst avoiding the important points being discussed is quite clearly a deceitful diversionary tactic you're trying to pull. Its obviously just the dead cat strategy. You think people are stupid enough to look the other way by blurting out irrelevant nonsense. Staying on topic, I feel you have invited me to inform the public about why you are now called Shotton Part Exchange Centre and not Evans Car and Commercial anymore like you used to be - you changed the company name to Shotton Part Exchange Centre to bury a scandal - after you were caught selling dangerous cars to the public and pleaded guilty for this crime at Peterlee Magistrates: https://www.facebook.com/durhamcouncil/posts/a-shotton-colliery-motor-trader-has-been-brought-before-the-courts-after-a-dange/285358078196075/ And you should think twice before filing false reports with the police as it could land you and your company in a lot of trouble. Have a good evening.

NEEL in response to Avoid avoid avoid

Dear Nic Tempest-Hall. I forgot to mention a few points in my comment to you yesterday. When Shotton Part Exchange Centre said to you "unfortunately you can’t prove it had problem neither can a prove if the car been hit of a curb to course that sort of damage" they are again in breach of the Consumer Protection from Unfair Trading Regulations 2008 by means of intentionally deceiving you about your legal rights again. Shotton Part Exchange Centre knows, because as they say themselves they have been "in business for many years", that If a consumer is complaining about a fault within the first six months of purchase it is presumed in law that this fault was there at the time of purchase. It is actually Shotton Part Exchange Centre's legal obligation to prove that this fault was not there at point of sale. Thankfully you have incredibly good evidence that there was a fault at the time of purchase, but the burden of proof is on Shotton Part Exchange Centre and not you as alluded to by this dealership. I wouldn't scrap the car, I'd give Shotton Part Exchange Centre two weeks to provide proof that the fault wasn't actually present at the time of purchase. If they fail to do so then escalate by demanding your money back. Also if a new inherent fault has developed as a result of the first fault, which has happened given the car "fell apart" and subsequently damaged other parts of the vehicle as it dangerously broke down, then, along with the other reasons given in my last comment to you, you would be within your rights to demand your money back. I notice that Shotton Part Exchange Centre has made a big fuss about the MOT being clean - this is an excuse they have used in other court cases they have lost. Should Shotton Part Exchange Centre try to deceive you into believing that the supposedly clean MOT is proof that the vehicle had no faults at the time of sale please remind them of this: The Drivers and Vehicle Standards Agency (DVSA), the government's legal custodians of MOT's, clearly states in its MOT Testing Guide that MOT Certification relates only to the condition of the testable components at the time of the test and should not be regarded as evidence of the vehicle's condition at any other time, or be regarded as evidence of the general mechanical condition of the vehicle. The MOT Certificate is simply not legally accepted proof that a vehicle was without fault at the time of sale. So if I was you I'd be asking Shotton Part Exchange Centre to stop going on about that MOT Certificate give you actual acceptable evidence that they sold that vehicle without fault. I notice they've also told you to take your complaint up with the the MOT Garage - it has absolutely nothing to do with the MOT Garage, Shotton Part Exchange Centre sold you the vehicle, they are solely responsible for any undisclosed fault the vehicle had at the time of sale and they know this, they are just intentionally misdirecting you. And should Shotton Part Exchange Centre try to pass off a pre-delivery inspection to you as "proof" please do let us know as we would likely then have further information to supply to you.

Mr E in response to Avoid This Awful Place

Hi Amanda. Sorry for the late response. I am sorry to hear your daughter has fallen victim to this 'dealership' too. I'm afraid I can't provide advice as it really does all depend on the specific details of your daughters case against them and how those specific points tie-in with UK law. If I was you (or your daughter) I'd speak with both Citizens Advice Bureau and Trading Standards, both whom can guide you in the right direction. If the car is the deathtrap you say it is I'd also contact the police as that would be a criminal matter. I hope your daughter manages to get her money back. Hi Sunny. It is an awfully long process but totally worth it in the end, even just to see them lose. If they've played the same game with you that they did with me, any talk of them having a solicitor isn't true, they don't have one, but they did hire a rather cheap and comically bad barrister on the day of trial who will contact you beforehand and laughably try and scare you off. Just ignore this barrister, don't even answer your phone, just go in and present the judge with the evidence and let them do their thing. Don't forget to ask the judge for costs and expenses in addition to the car's value. I wish you the best of luck but given my experience with Shotton Part Exchange Centre, and just how blatantly unscrupulous they are, I don't think you'll need it.

Mr E in response to Avoid This Awful Place

Hi Miss H. I would love to help if I could but I'm not going to post my email address on here, and I wouldn't expect you to post yours either. I do wish you the best of luck in your court case though.

Veritas in response to Found a garage who a could trust

If you walk into a garage to buy a car the people who run that garage are bound to be complete strangers to you. So there is no way you could know that they are "really trustworthy". This has got to be a fake review.