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11 reviews from our car dealer reviews community
Leave a review for Sidcup Lexus
Leave a review

11 reviews from our car dealer reviews community

Leave a review for Sidcup Lexus
Leave a review
"Car service history "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I rang lexus in Sidcup today.And spoke to Tracey.she was so polite and expirence.strait way she emailed me .service history of my car.I am very happy about it.many thanks. 10 out of 10 Thanks again.

"Great staff"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Went with my daughter and husband to see what was on offer in the Lexus Range. It was a very hot day, the Security guy whose name is Ayo came and spoke to me offering me his chair to sit on. He was so kind asking if I would like a drink of tea, coffee etc., Other staff who were in and out of the car park were equally as kind making conversation . Well done Lexus Sidcup

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"Pretty appalling service "
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Feel hugely disappointed car arrived in Scotland with with broken door handle ,only one working key , cigarette burns , half hearted attempt at a polish most still on the car . When advised they said they would come back with a solution. I’ve heard nothing

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+1 Found this review helpful
"Quality service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Made an appointment to visit Lexus Sidcup for 10am Friday 10.07.2017 Received by Alfie Walding exactly on time , Car was very well presented and test driver went well. Very professional service and relaxed with no pressure on sales. Very good experience Lexus Sidcup were spot on.

"Good staff work here - Zulfi served me!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was about to buy a car from elsewhere but a colleague advised me to Check with Sidcup Lexus first. I passed by and left with a car... Check them out...

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+0 Found this review helpful
"Lexus IS 250"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brilliant car great service from Steve, would recommend Sidcup Lexus.

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+0 Found this review helpful
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"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service received by Alfie when buying my car. State of the art showroom which needs to be seen to be appreciated. Highly recommend this Lexus branch in Sidcup and their staff.

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+0 Found this review helpful
"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent service. Was not sure whether to buy an RX or NX. I ended up buying an RX. Alfie was excellent in helping me look for the right car and delivering on all that he promised.

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+0 Found this review helpful
"Misleading company "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was looking for a Lexus nx premier saw one advertised on auto trader and the Sidcup Lexus travelled to lexus Sidcup at 9.00 on a Sunday morning meet with two sales persons when I asked about the car they said it had none of the equipment I wanted it was advertised with full pan roof, mark levinson radio it had none of these then I spotted another nx nice car said I was interested they did not offer a test I had driven one before so wasn’t to worried. So purchased the car when got the car home found in the glove compartment the car had been in a accident I found the repair report and when looked more closely the repair was not that good They offered to repair the car but I felt if I spent over £30,000 on a car I did not want it to go straight into the repair shop.they did not tell me this had been in a front end accident disgusting Asked them to buy the car back which they finally agreed to do . In the mean time they did not offer a courtesy car for me to go and find another car Found one Lexus Gatwick great experience they offered me a car until Sidcup return my deposit it took them over a week to return my deposit And a further 4 weeks to return my car tax refund they are awful To add insult to injury when I phoned DVLA to see were my car tax refund was they said the V5 was still in Lexus Sidcup names so they didn’t even send the V5 off to DVLA if you are looking for a Lexus do not use Sidcup they are a joke.

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+2 Found this review helpful

Kevin Bellamy in response to Misleading company

Would have to agree with Brian H, I found the reception cold unwelcome, was told wed have to wait half an hour before we could see somebody whilst some sales persons were clearly not busy. Strange place. The receptionist directed me to the cars that I was interested in where we were joined by another chap who told us he'd been waiting a while to. Starnge place

"Not a reputable dealership"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Awful place, DO NOT go here for any reason. I paid for my friends car to get fixed here, £700 and 5 days later, she goes to pick it up and it breaks down in the middle of the road with her child in the car, she calls them and they tell her SHE needs to pay to have it towed back, and now they want to charge her more money because they didn't fix it right the first time. Disgusting. If they'll do that to a single mother, imagine what they'd do to you. You've been warned about Sidcup Lexus.

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+2 Found this review helpful
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Dealership Information

Sidcup Lexus is an Franchise dealership that is based in Sidcup. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
11 reviews4 out of 5 stars — Rated Very Good
Excellent
8
Very Good
0
Average
0
Poor
2
Terrible
1

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  • Contact Information

    Address

    Sidcup Lexus
    152 Maidstone Road
    Sidcup
    Greater London
    DA14 5HS

    Get in touch

    020 8269 8232
    https://www.lexus.co.uk/centres/sidcup/

    Opening times

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    Dealership Statistics

    72%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Sidcup Lexus

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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