0% Reviews
replied to
0% Recommend
to friend


Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


1 review from our car dealer reviews community
Leave a review for Signature Car Sales Ltd
Leave a review

1 review from our car dealer reviews community

Leave a review for Signature Car Sales Ltd
Leave a review
What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"Get a mechanic to check any purchase."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The service was great to start with. Nice guy! Honest and upfront, or so I thought. No pressure sale. Fast forward 5 months and I've had to buy a new car. From day one I noticed a sulfur smell in the car when accelerating, the car also jolted when going at higher speeds, and I noticed the engine fan would come on more frequently than previous cars I've owned. This was my first petrol car and so I thought it was likely just differences between the engines and maybe if the car had sat parked for a while. How wrong I was. The car started burning oil. A trip to a friends garage for a check showed that the car is now kaput! Gasket on it's way out and I've been advised not to drive it. So yeah it's parked up with no help from the Signature Car Sales at all. I called up because he seemed like a reasonable guy when I got the car. Firstly he said I didn't get an extended warranty, when it was all here in front of me. Then I was told "Oh yeah, you came back 3 days later to buy it." No I didn't, the paperwork I have (that he filled out) is dated the same day I purchased the car, but he was adamant I came back... Anyway, I advised the engine was burning oil and the coolant overflowed when checked by the mechanic. "Oh, well it will do that when the engine is hot, he should know that." He did know that, and the engine was not hot when it was opened. When I advised I was told not to drive it, his answer was, well if it's burning oil, you should keep driving round and checking it to see the rate it's burning the oil at. Thankfully I have more sense... Anyway, his answer was go through warranty and was very clear he would not be helping in any way. I was palmed off with "Send us an email..." which has basically been filed in the bin I believe. Just to be clear, under the Consumer rights act, if a serious issue is identified with a car within 6 months of sale, it is assumed (unless proven otherwise) that the fault was present at the point of sale. Regardless of warranty, the seller has a responsibility! I did go through the recommended garage in the warranty to play ball, and as expected it was again verified the car is no good and I was advised not to drive it. The work to replace the gasket IS covered by the warranty, BUT it will cost me the same amount anyway for the investigative work to tell them how it happened before they'll replace it and you don't get that money back. So it's a no go, I'm not paying more than the cars worth to have it repaired. Anyway, goes without saying, anyone would expect a car to last more than 5 months. I will be taking it further

Get Car Leasing

Reviewer has confirmed their email address

+0 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Car Leasing Deals

Kardi Powered
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Car Leasing Deals

Kardi Powered

Dealership Information

Signature Car Sales Ltd is an Independent dealership that is based in Gillingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
1

Add Review

  • Submit new information

  • Contact Information

    Address

    Signature Car Sales Ltd
    1 London Road
    Rainham
    Gillingham
    Medway
    ME8 7RG

    Get in touch

    01634 235000
    https://www.scskent.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    0%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Signature Car Sales Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more