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Horrendous, in the 4 months I had the car, problem after problem. Repair bill was over £6000 for a car I bought for £5500!!! Had to trade it in which I only got £1700 for. Dealer didn't even discuss the problems with me, just referred to his legal advisors. Steer clear
Darrin Perris from Silver Birch Motor Company in response to unhappycustomer
We are sorry that your experience was not satisfactory and apologise for the inconvenience caused. At Silver Birch we utilise our legal service to ensure all customers are treated fairly and within the law. The issue encountered with your gear box was covered by 'wear & tear' under the conditions of your warranty where you would have received a reconditioned gear box with a 2 year unlimited warranty. We are sorry if this falls short of your expectation of putting a brand new Audi gear box into your 10 year old vehicle. Darrin & Alison
Silver Birch Motor Company is an independent used car dealership that is based in Bodymoor Heath, Sutton Coldfield. According to their website all car sold here are HPI checked prior to sale and you can expect to find all typical main dealer services such as part car sales, part exchange, finance and warranties. This dealership operates on an appointment only basis so please call ahead before travelling to make an appointment.
If anyone has had an experience at this dealership then please share this with us by leaving a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Silver Birch Motor Company
1 Cheatles Bridge Dog Lane
Sutton Coldfield
Warwickshire
B76 9JD
Mon | By Appointment |
Tue | By Appointment |
Wed | By Appointment |
Thu | By Appointment |
Fri | By Appointment |
Sat | By Appointment |
Sun | By Appointment |
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