Purchased a preregistered Skoda Karoq from Simpsons Skoda in Preston and so far am pleased with the vehicle. Salesman, Chris Harrison, was helpful, knowledgable and friendly. Any questions I had were answered and any details were explained fully.

Had my Skoda Kodiaq a week now and am finding it really nice and responsive to drive. Simpsons Preston staff were really pleasant and welcoming. I am a person that likes to ask a lot of questions The salesman answered my queries in great detail I would certainly recommend from my experience with this dealership.

There is so much to like about Simpsons Sokda in Preston. I have always got a parking space, showroom clean light and bright, the reception lady at Colne is lovely very friendly makes a great cup of tea Salesman Ben was fantastic not pushy and let us have a descent test Buying the new car straightforward ready when they said and immaculate presentation Issues when for some reason they registered my new car to my other half, and gave me the old one but that was sorted when I went it for a chat Service area is clean and tidy I should be delighted however every time I go in one of there service advisors tries to fob me off with reasons why things are not getting done meaning much as I want to I just can’t trust them Please Simpsons be honest with your customer it’s all we ask

From test drive I fell in love with Skoda not just the car but Simpson's as a whole. I have been a BMW/ Mercedes owner for many years. It's not the car it's also and more importantly the after sales service. Simpson's have not let me down in any way. Thank you.

Initially very happy with my Octavia purchased 2 years ago from Simpsons Skoda. I purchased the service "gold" plan which includes collection/delivery and a mini vallet. I recently called to arrange the second service and they were not prepared to collect because I am in Stockport. Rudely told it would take them too long and would not be worth "their" time! I was furious and only after several phone calls and persuasion they (reluctantly) agreed to collect. Day before service another call saying they couldn't collect because their driver was sick. I had to insist and in the end they collected. My car was however brought back still dirty inside - no vallet other than a quick vaccine had been done! The after sales service has left me feeling very undervalued as a customer. Would not recommend or buy from them again.

This is the WORST Dealership I have ever dealt with in my entire life. I am a Motability Customer & They sent me a letter offering me a test drive & an M & S gift voucher. Then they said it had been sent out by mistake & refused to honour it even though I'd never before been offered a test drive in the Car I was having from them. I emailed them, saying I was most unhappy about this & out of the blue they rang me and said they'd cancelled my Car with Motability only 3 weeks before I was due to collect it & 2 months after placing the order. Also I was NOT given a copy of what I'd ordered, & at one stage of the process found out that they had ordered the wrong type of Seats but that had been amended, which I very much doubt & think that the cancellation was to cover up their mess up, otherwise why would they NOT send me a copy of my order ? I have had several Motability Cars before this one and each time the Dealerships where I obtained all the previous Cars have gone out of their way to be helpful in every way they possibly could. The Manager at Simpsons is quite the opposite, he is a rude, obstroculas ignorant Man , as is his Staff. Even back to the first day when we went looking at Cars the Salesman we spoke to and asked to look at a Car parked in their Compound said it was too cold for him to accompany us outside and gave us the Keys to look at it ourselves, when you ring, no one can ever answer you, they are permanently in Meetings if you can believe that. I would STRONGLY advise potential Customers to buy elsewhere as did my Friend who loved the Car I had ordered , and fortunately had a much better experience than we did. If you are elderly this Company treat you like demented old Fools.

Don't buy from these they make you think you got a great deal but they rip you off management are very unhelpful and damn right RUDE never again will I buy off these and I hope no one else does !!!!